ViralStyle has a rating of 2.2 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 27th among Marketplace sites.
I received my wonderful t-shirt of Hunter Pence's retirement from baseball and was so excited to wear it. I decided, due to the coronavirus, to wash it first before wearing it. When my new t-shirt came out of the washer and then the dryer, i noticed that some of the images on the t-shirt were already starting to fade and come off! I was so disappointed because I hadn't even worn it once.
Merchandise came in as expected and I received updates the whole way through.
Once we were able to communicate the problem, it was solved!
Good quality print job. Product was just as stated. Shipping was fast and fair. Price was also equally fair. I would buy again. Top notch group with good communications. Good experience.
Was as described, great buy. Great quality for the price.
Super cheap quality sweatshirt. I ordered black and it's basically brown. The screen printing is terrible on it. Looks like someone used spray paint and a cut out of cardboard to spray on and it cost $60 which is ludicrous. Not happy at all.
Very pleased. I was very satisfied with my purchase. Material was great and the product availability was on point. Keep up the great work.
Terrible. Terrible. Vaun Anderson is a terrible representative. He has not worked with me to resolve my issue at all. I would like a new representative to assist me further. I requested a Royal Blue T-shirt---the color of the Royals and they sent me a Black one. They told me to return the shirt AT MY EXPENSE to them and they would give me my money back. Why should I have to pay return shipping for their mistake?
Sonya Koss
Great T-shirt and fast delivery! I will order again!
Was very disappointed when I received my shirt. Very poor quality and way overpriced.
Ordering was easy, received the t-shirts before the anticipated delivery date. Good quality t-shirt material and appliqué on both sides. Overall very pleased with my order!
Love the KC Chiefs t-shirt that I purchased. Would buy again from this company, fast shippers and good service.
I placed the order, after I placed I saw that the shirt was red not orange (like it looked in the pic) I called in right away and spoke to a gentlemen that was very helpful and changed the color to black. :)
Will order but will have to try men's sizing... Faster service than anticipated - over delivered :)
The whole experince was great. The site was easy to explore and process payment. My order shipped quickly and it was exactly as shown on site.
I ordered a sweatshirt from this company and it came didn't look anything like the picture when ordering also faded and crooked logo. Poor quality! :(
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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