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ViralStyle has a rating of 2.2 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 27th among Marketplace sites.
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I ordered 2 tee shirts the same day. One I got before September 22nd which the promised date. The other one I haven't received yet and it to was promised on the 22nd of September (which was my son's birthday). Meanwhile, I ordered these in August! Not happy at all and still waiting on the other tee!
Order 7 customized T-shirts. Order filled on time and correctly. Shipping a little expensive and items shipped separately.
Ordered because I like the graphic on front, however the material is not very soft.
Product received way past 7 days and poor material quality.
Easy order. Easy to use website. Fast shipment. Great quality t-shirt!
To my surprise in these Covid times, my item was shipped quicker than expected. I had a couple of questions and emailed customer service. They responded fast, courteous and
Everything was explained without the vague stuff that you get sometimes. I'll give them my business again in the future.
When I ordered the shirt it looked yellow in the picture. When it came it was tan. It's a really cute shirt and I've gotten a lot of compliments. Just a little disappointed it wasn't yellow.
After contacting them about my purchase the response was very quick. Very good customer service. No problems about. Replacement. Good people to deal with.
The product is poor quality. The shirt feels like sandpaper. If I wanted to wear sandpaper I would have gone down to my local hardware store and paid less and not waited as long for it.
It was fine with no problem and fast delivery************************************************
Easy process, fast delivery. Very happy with this buy!
I really would prefer having the option to pay with Pay Pal. Why isn't PayPal an option for payment on your site?
All delivered well before projected. Extremely pleased with my order...
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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