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ViralStyle has a rating of 2.2 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 27th among Marketplace sites.
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Ordering was very easy. Items arrived before suggested time frame. Items were exactly what I purchased. Very pleased. Thank you!
I purchased merch from thebunnybarbie and was sent a sweatshirt that had a putrid smell and didn't look like the sweatshirt advertised. I reached out to customer support which was prompt and they apologized and offered to reprint the sweatshirt and send me what ordered. Again, I was sent a sweatshirt that was not as advertised. They literally sent me the same thing but without the smell. Wasted my money on a sweatshirt and time waiting for my packages. Will attach photos below of what's advertised vs what I received. I added a ring light and flash but without both you can't even read the writing in person on the sweaters I received.
T-shirt arrived quickly. Looks just like how it was advertised, and fits great. Not one of those thin, too tight t-shirts.
They sent the wrong shirt to me. I was very disappoint. Bought a shirt for my son. And now I have nothing for his birthday.
Overall product great, nice shirt. Screen print not as good as expected. Overall satisfied
Love the shirt with the names on the back and their number. Thought that was cool
I purchased two shirts about the Kansas City Chiefs. The transaction was flawless and timely. Will purchase from these folks again.
I believe this is regarding my order of the "sherpa lined" jacket that was approximately $40. It was paper thin and looked NOTHING like the picture shown on facebook. There was no paperwork enclosed with the jacket to return it. HUGE waste of money and thoroughly disgusted
I was very pleased with the response time that my order was shipped. Even though this shirt was a Christmas present for my grandson it was shipped and I received it in just a few days. I think he will love this shirt and wear it many times. If I have the opportunity I will be ordering again.
The two gorgeous shirts I purchased arrived quickly and fir perfectly.
When you order from viralstyle take into consideration their color chart is off. I ordered a yellow t-shirt, and a khaki color shirt was sent to me. I sent messages to them with getting no reply back. Won't order from again
Shipping was good. Thought this was going to be more of a hoodie/sweatshirt vs long sleeve T-shirt otherwise my son loves it!
Size fit perfect usually when I order from mail clothes are either to big or too small. May order again in the future
Can't wait to wear my shirt when baseball starts next spring
Very pleased with my first experience. The t -shirt arrived way before they said it would. I would definitely order again.
I love the shirt, but hoping it doesn't shrink and becomes to small. Wish I would have bought one size bigger just in case.
Shipping was fast and much earlier than originally stated
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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