Velvet Caviar Reviews Summary
Velvet Caviar has a rating of 3.4 stars from 395 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Velvet Caviar most frequently mention customer service, phone case and high quality. Velvet Caviar ranks 3rd among Mobile Accessories sites.
I love my case and ring. They match and look very nice. I live in Canada, so sometimes getting items shipped here can be a pain, but the shipping was fast and I had zero issues. The case itself is great quality and love it! I'd buy from them again.
I recently purchased my second VC case and I absolutely love it! VC gave me a code at checkout for a FREE ring (normally $10) so I got the one that matches my case. I get lots of compliments on how cute my case is. When people grab my phone for a closer look, they're always pleasantly surprised by how sturdy the case is in addition to how pretty it is. I love it.
When i had an iphone 8 Plus I got a ton of cases from Velvet Caviar. My favorite was the dusty rose. I now have upgraded to an xr and i have the holo marble and opal flakes. Every single case I have received from them came in great condition and shipping was speedy! They fit the phone perfectly and i've dropped my phone plenty of times and didn't have any damage so the cases really do work and they're gorgeous!
I wanted a cute marble case and all others I found looked cheap and i didn't like the colors! I took a chance on this one and it is amazing! I love the colors and the fit! It wraps around the screen to help with drops :) I can also still use all the buttons fine as well as the charging port! My daughter loved mine so much we ordered her the glitter case for her iPhone 8 which also fit great and will protect it just fine! We both ordered the tempered glass as well which fit great! We love them both and will order more in the future for sure!
Cases are always perfect and great quality! The new bumpers never stain and always stay bright and clean. The designs are always clear and vibrant!
This company has the best customer service ever, hands down! I bought 4 items, they arrived quickly and were beautiful. However one screen protector got a chip in it, and the ring would not stick to my case, no matter what I tried. I emailed them pictures on a Sunday and Lexie got back to me immediately! She offered suggestions on how to help the ring stick better, and after I said I already tried all that, she immediately shipped me a new one, along with a new screen protector. I was also sent a coupon code for my birthday! I love this company, and I can't wait to order my next case from them!
These cases are super protective, and I get so many compliments on them! Customer service has been really great, and replaced a case for me that was damaged in shipping.
I've bought so many cases from this brand and the quality is amazing. Dropped my phone many times and it protects the phone so well, while still being super stylish. Customer service is also extremely pleasant to deal with if I did have any discrepancies with an order. Favorite phone case brand.
My phone case is of great quality and very stylish! I heard about VC from Instagram and impulsively purchased a case and a case ring, but I have no complaints whatsoever.
In love with the sleek stylish look of my new sushi case paired with the sushi ring.
I've said it before & I'll say it again my only complaint is that you cannot customize your case/rings!
I have orderd a few cases from VelevtCaviar and I have ordered some for family. I love love them and so has my family that has gotten one. I will continue to buy from them
I love my case it really protects my phone! It a really hard case. It protects my phone but the case is also so pretty.
I purchased multiple phone cases and phone rings from Velvet Caviar and I love them so much. They have very cute cases that are great quality. I will definitely purchase from them again.
They have the cutest cases! Not just for iPhone, but Samsung! I have the hardest time finding cute and affordable cases for my S9+, and Velvet Caviar definitely delivered. Support was quick to respond about a shipping issue, and made sure to resolve it. I'm awaiting my second case, and I can't wait to start using it!
I have been using Velvet Caviar cases for years. Cases are so cute and are great quality and value! Every case I've received was exactly the same as what was photographed and described on the website. They also have a wide selection of cases to choose from to fit any personality and style. Any time I have had a question or concern, customer service was polite and helpful. Definitely recommend!
I bought a phone ring from them and the ring was really tight to twist around. It turned out after I tried a few times, worried that it would fall, it actually really just came off within 1 hour after I put it on my phone.
There was no instruction of how to avoid any potential fall-out or anything to remind you leave this overnight. Then the customer service told you that oh yeah you should have done that! Am I supposed to know that your product need my extra help without telling me first?! I even used alcohol wipe to wipe my phone and make sure there is no dust on it so it stays on it. Well, I am just using my phone, I am not hanging myself on the ring! If it's okay, it should stay there just fine! I twisted a few times wondering why do they make the ring such tight to twist around, isn't suppose to be purpose of using it? If I cannot even twist it, then we do I need a ring, I can just get a collabs! So your whole purchase eventually just became useless within the first hour I got it!
The customer service kept suggesting me that I did wrong by not leaving it overnight, but nobody remind you not to touch it for a night or so! I question even if I leave it on for longer time, with that tight of ring, it basically like tightening a nob every time you twist it! How long can you survive! After all, it's only $10 worth of value, but the experience dealing with their customer service was the worst!
If they care, they would make their product better or include an instruction. However, all they say basically is you bear the risk when you get our product.
What a business! Just so you know, if you plan to buy it, make sure you prepare to lose it and be ready to feel like a complete idiot!
I absolutely LOVE my new phone case! This case has been the most durable and I've received tons of compliments about it! I will not go back to any other brand!
I got the holo moonstone case for my Note 9 and it's beautiful. It's comfortable to hold. The case is durable yet flexible and doesn't feel heavy. The buttons that are covered are comfortable to press. I dropped my phone a few times and dont see anything on my phone or phone case yet.
I have now purchased 9 cases in total and 2 grip rings and have not been disappointed with any of my purchases. All the cases are really well made and live up to the promise of protecting my phone.
I think that the cases are so pretty and have managed to get ones that I can co-ordinate with lots of different outfits. I always check the site when new cases have come out to see if they can tempt me to buy another one.
I live in the UK and also found the delivery costs very reasonable and quick.
From the business
Velvet Caviar offers the finest in phone cases, stylish accessories and elegant costume jewelry for women and teens to flaunt at parties, weddings or proms.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members