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ValoreBooks

How would you rate ValoreBooks?
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California
1 review
0 helpful votes
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Cost
January 12, 2017

I am really happy with this but I wish the options for the prices of some of the more expensive books could be more manageable. Also you can't always find the book you want unless you have the ISBN. But otherwise it saved me quite a bit compared to looking in the school's bookstore.

Date of experience: January 11, 2017
Florida
1 review
0 helpful votes
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All Good So Far
October 26, 2017

Ordering was easy. We'll see how prompt the shipping and receiving is, as I just placed the order. I find it odd that you are asked to leave a review before you receive your item and you are given a minimum number of characters to use..

Date of experience: October 25, 2017
Ohio
1 review
0 helpful votes
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I haven't gotten it yet, obviously. The ability to order was smooth and seamless. Again, I will see how valuable having this resource is in the future. I will check it out each time I need an additional resource for my employment demands.

Date of experience: February 17, 2018
Texas
1 review
0 helpful votes
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I love this website. After much research to get cheap books i finally was able to find the perfect prices on this website. Its very affordable and easy to manage. The options are great. I will be back for my future textbook necessities.

Date of experience: January 18, 2018
Florida
1 review
0 helpful votes
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This website is very affordable and trustworthy to buy books here. I always recommend my classmates to go to this website because it is very beneficial to buy books, especially having financial crisis in your life.

The only thing it stopped me for giving an extra star for this website is the lack of CD simulation for the courses required. For Telecommunication Networking, this website does have the book at a reasonable minimum price, but they do not have the CD that comes along with it. Overall, I enjoy buying books so far :)

Date of experience: August 27, 2017
Pennsylvania
2 reviews
0 helpful votes
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Great prices
September 6, 2018

I found Valore Books to have very competitive prices on textbooks. Easy checkout process. These are being shipped directly to my son at college, so it was nice to shop on his behalf, straight from my couch.

Date of experience: September 5, 2018
Massachusetts
1 review
1 helpful vote
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Never fulfilled multiple orders
September 28, 2021

I tried to order a number of college textbooks on Sept 5, but two days after confirming my order it was cancelled. I missed the cancelation email but noticed I was never charged about two weeks later. I figured something had gone wrong and re-ordered the books on Sept 20. One day later that order was also cancelled. Confused, but wondering if a problem with a single book would hold up the entire order instead of just being removed from the order, I ordered 4 books on 4 different orders on Sept 24. All 4 orders were cancelled with the same generic, non-informative message on Sept 27.

All of the books I attempted to order are still showing up in search on their site, so it's baffling to me what is going wrong. If they're not actually in stock, or the (multiple, different) vendors that had them on offer weren't making them available, then why have they been on the site for weeks?

They refunded/wiped out all the charges, so I don't think this is an outright scam, but it's still super frustrating.

Date of experience: September 27, 2021
Valore S. ValoreBooks Rep
over a year old

Hello K. H. I am sorry about your previous shopping experience. Any further questions please contact our customer support team at cs@valorebooks.com.

New York
1 review
1 helpful vote
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DO NOT USE!
September 18, 2015

Words cannot explain my experience. The price is cheap, but save yourself the stress. If you need a book, you are better off ordering from Amazon or Chegg. I ordered my book on the first day of classes and I still have not received it. I was given an invalid tracking number and customer service was useless in helping solve the issue. They sent me to a form online to fill out and I had to wait for the seller to respond. When I asked for a customer service phone number, she said they did not have it. Why wouldn't you have the number of a person you are doing business with? I eventually received a working tracking number from the seller and when I tracked my book all it says is "in transit." They don't provide a location or delivery date for the package.

Date of experience: September 18, 2015
California
1 review
0 helpful votes
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Business Law
May 24, 2018

Great selection and service for an online option. The only way to improve would be more detail on the item(s) purchased. Would definitely utilize the store again in the future when textbooks are required in classwork.

Date of experience: May 23, 2018
Arizona
2 reviews
0 helpful votes
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I will definitely tell my family and friends about this site for textbooks. This is something worth sharing :). Thanks for making the navigation on the website super easy to use! Also, I appreciate the affordable prices.

Date of experience: July 18, 2017
Virginia
1 review
0 helpful votes
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Quick service
February 1, 2017

Easy ordering, but wish there was faster shipping options. Will probably be back next semester but will need to plan a little further in advance for the semester so that everything will be here on time.

Date of experience: February 1, 2017
Texas
1 review
1 helpful vote
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Sold older edition of book as "alternate version." The content was not the same like they claimed it would be on their website. Would not pay for return shipping on refund despite dishonesty representation of materials.

Date of experience: February 14, 2017
Edmundo A. ValoreBooks Rep
over a year old

Our apologies for the confusion. An Alternate edition means that the book is either a International or Teacher's edition. Some sellers on our site choose to sell these versions in order to offer students a lower priced version of virtually the same textbook. These items are only listed in the "alternate" section of the site and the notes under each listing state as such. We do apologize again for any inconvenience!

Georgia
1 review
1 helpful vote
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I bought a textbook for my daughter but they cancelled the order a few days later without telling us. We have waited for a month. They use wrong info to attract customers to buy other books.

Date of experience: September 29, 2020
Valore S. ValoreBooks Rep
over a year old

Hello Arjun, our apologies for the poor buying experience using our site. In the future please notify our support team at cs@valorebooks.com right away so we can resolve any issues promptly.

Kansas
1 review
0 helpful votes
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Best site for college books
September 28, 2017

As long as you order the books at least two weeks in advance for standard shipping, you will be very happy with your decision. The used and alternate books are in fantastic shape and comparable to new books. I have used this site through my entire masters program and have referred this site to my children, and all military personnel I come in contact with who are in the progress of getting a higher education. Using the ISBN made it easy to find the book and check out was equally simple. Great site.

Date of experience: September 28, 2017
Arizona
1 review
1 helpful vote
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I had to put my order information over and over again. They have the best prices but checking out was an absolute pain. If not for the amazing low price I would have stopped trying after the 5 try. But it was such a great deal I spent about 20 minutes fighting with it. I was finally able to put my order through and for that I am greatful. Still I'm happy with my order. I highly recommend this seller. Just be ready for a fight with getting your order to go through.

Date of experience: March 21, 2018
California
1 review
0 helpful votes
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Their service team is wonderful if you have questions or any issues and I have not received this kind of personal care from a textbook site quite like I have from ValoreBooks. I have tried a couple other book sites in the past and they have quickly lost my trust, but I keep coming back here.

Date of experience: February 4, 2017
Texas
1 review
0 helpful votes
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Used multiple sites and tried to find the best total price for all the books I needed. I was able to buy all my books on this site cheaper than everywhere else. I just needed to buy one from another location due to the high difference. Thank you. ValoreBooks you have made buying textbooks less stressful and light on my bank account!

Date of experience: August 12, 2018
Alaska
1 review
3 helpful votes
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A fraudulent purchase was made on our bank card and I can get no help from Valore Books. All I get is a run around - 3 times I've called and 3 times been told a different story. I am past frustrated. That someone could use our card and charge $476.10 on it and Valore Books not assist us is the worst kind of customer service. I am beyond frustrated. I had never even heard of this company until it showed up on our bank statement. Obviously they do not care about fraud.

Date of experience: June 10, 2016
Edmundo A. ValoreBooks Rep
over a year old

Hello Catherine! I'm sorry to hear your card information was used to place an order with us. Our Order Verifcation department can certainly work with you and your bank to have the funds reversed to your account. A representative will contact you shortly to make sure this is all settled for you. Again, our apologies for the inconvenience!

Oregon
1 review
0 helpful votes
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Getting the order placed was a pain in the butt, not sure I'd do it again. This review box is a good example. Tried to just use the first sentence here, but I HAD to write 100 characters. Trying not to use Amazon, but ValoreBooks seems to be a good advertisement for them.

Date of experience: May 11, 2017
North Carolina
1 review
0 helpful votes
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Well done Valore
January 4, 2017

This site was the first site I clicked, and I did not at all regret that click. The original price offered, for the book I was looking for, was immediately dropped down to match other competitors. The account creation and checkout was flawlessly smooth. ValoreBooks deserves no less than 5 stars, well done!

Date of experience: January 3, 2017

Overview

ValoreBooks has a rating of 3.6 stars from 1,577 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ValoreBooks most frequently mention great prices, good condition and college student. ValoreBooks ranks 5th among Textbook Rentals sites.

service
40
value
46
shipping
39
returns
24
quality
32