Upromise

As far as I can tell UPromise is pretty solid really. I read some of these posts and I just didn't understand the negativity? I have a linked 529 account and it has worked well I think. I will say they did cut what they were rewarding in 18, but these companies got to do something to stay profitable I guess? I really don't have too much negative, it does take a while to get money posted to account and sometimes I wonder if there is a catch later down the road? But right now seems good.

I made seven purchases in December and only one paid the cash back. I spent hours documenting the orders with upromise customer service with only and automated response. This site as turned into a scam. They have NO customer service.

I do not elect to have my online shopping earnings deposited into a 529 account. I have chosen to have the earnings automatically transfer to my checking account once I have accumulated $10. Did a lot of online shopping on Black Friday, and there were some excellent discounts and higher than normal upromise earnings. Have been receiving my earnings as promised. If you are getting a special offer by email from a company (eg a vitamin company) double check the final price if going through UPromise and make sure you are getting the same discount. This doesn't seem to be an issue with most stores such as Kohls. A stores Upromise % earnings may fluctuate but they will be clearly stated and some promotions are exceptional. I have earned $279 so far and it has been paid to me. I would have earned more, but I often forget to log in through UPromise.
It's easy to log in; I just forget about it sometimes. Really like the automatic transfer of my earnings.

Upromise is a rebate website. They have stores you shop from and you: get a percentage payback of what you spend. For example: Store A offers 5% payback, you get 5 dollars. AND if you open their credit card (mastercard) you most of the time receive another 5% payback. Easy math... 10 dollars payback. Small purchases add up. They offer ways to save for college with savings accounts that you can have them automatically transfer your paybacks to and earn interest. It is fun and they come through for you.

I started using Upromise since 2011 after I applied for a Upromise credit card. For the marjority part of it Upromise offers the highest cash back rebate % (5% + 5% when paid with a Upromise cr card) unless other similar cash back sites have special promo. Every now and then Upromise would have special promo for Tuesday, where you get 10% cash back instead of the normal 5% on certain stores, that's a total of 15% cash back!

My experience with Upromise has been good so far. However, I always make sure that I am login to my Upromise account right before I place my order with any particular site because I noticed that after awhile if you idled for too long and didn't submit your order you will be logout from your Upromise account. I am not sure if this would affect how Upromise keeps track of your purchases, perhaps that's why some people didn't get their rebates. Anyway this is just my personal experience and opinion.

I contacted CFPB and the company located the missing rewards, and they now show up on the dashboard. Thank you to all.

I have made repeated purchases at Upromise that post when I make the purchase, but then are removed for no reason. I kept copies of seven months of orders with a single food vendor, proving these purchases. All the rewards initially posted, then showed up as negative a month later. When I shared this information with customer service, they responded with a canned answer saying that I must be using coupons or exchanging or returning items. I have the credit card receipts and order history to prove that these items were never returned, and that no coupons were used. They absolutely refuse to admit there is an issue on their end. It's not worth the effort.

We started a Upromise account when my oldest was around 2. He is 19 now. Many family members joined and directed their earnings to my Son who is now 19. He started College this Fall and I wanted to see what 17 years of using the program would provide. They simply said they could not find my account. Thats IT! Sorry Dude, the 17 years you and your Family made contributions and interest just went Poof. No Account, no help. It would make a really interesting 60 Minute investigation though. Hmmm?

I have been a member of Upromise since August 2006. My credit cards are registered with them, as well as my grocery cards. The majority of my shopping for non-food items is online. I always check Upromise before making a purchase. I have only earned a little more than $200 in the past eight years. I would say that at least 50 percent of the time I do not receive credit for my purchases. Somehow there is no record of me accessing partner sites through Upromise.

Horrible experience. Purchased close to $1000 though Upromise in December through multiple stores. Only one cash back was paid. Had to spend much time emailing and sending proof of purchase receipts. Still no cash back. This is not the first time I've had to do this with them. There are too many other cash back sites that payout in a reliable manner. This company is close to a scam. Do Not Use.

I have been having problems with Upromise. First, they stated that they would contribute $25.00 when you refer someone. I referred a few people, and I never got any credit. Secondly, we had several accounts with my mother in law (94 years old) and my parents (both in their 80's). They closed accounts and kept money because I couldn't produce affidavits or the like from the elderly, who are challenged at their age. Looks like they don't care. When you ask questions, in my opinion, they are rude. Not worth it I believe. Save money on some other sites where you can really build up a reserve.

Saving for college is too important to waste money and time on UPromise. The fees are outrageous, both the published and the hidden ones. Example of a hidden fee: if you log in after having not used the site in awhile, without asking it zaps your balance with a fee for "reactivation." Reputable financial firms do not behave this way. State-managed college savings programs don't behave this way either. Try one of them. Anything but UPromise.

I linked my Upromise account to my kids' 529, but when I transferred the funds to the linked accounts, it never showed up. I later received checks in the mail from a different company's 529, along with a note saying we have no record of your account, but please provide the account number when you deposit the checks (the checks were made out to this new company's 529 plans). So Upromise just transferred my funds to wherever they felt like, and now I can't access it or get the money into my kids' 529 accounts.

Upromise was fine for while my child was in college. But since graduation, I have wanted to have the 'rewards' money go into a different account. I made the changes online, and did not get the money. I called multiple times. I emailed numerous times. I filled out the upromise contact form. NO RESPONSE.

I have used the app plus I have been using the Upromise/Barclay's credit card for MANY years. Not one penny of my CC earnings has ended up in my Upromise account nor have they made there way to my 529. Many calls to Upromise left me on hold for 1 to 2 hours only to be dropped. Emails have gone unanswered, reaching out to the CC company only gets me redirected to Upromise. What a scam. This is just unbelievable. My son is now going into his 3rd year of college and this sheme has robbed us of moneys earned. I could have been using a different card with cash back or even earned hotel and or airline lines for the past 15 years.