Unsold.com Reviews Summary
The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Awesome value and haven't been to Port Douglas for many years
Ad on Facebook
Price
Just now saw it on Facebook for Quebec City and have been talking about going to Quebec City fo some time
Deal on Facebook
We came across by accident. Checked the reviews and we were sold... very easy procedure.
I just booked the hotel so I should see how it goes... hope the hotel is a good one and I will definitely will rate after my trip...
We have paid for 8 nights accommodation and have only been credited with 4 nights. When I contacted Unsold I was asked to provide proof of payment from our credit card which i did immediately. That was over 2 weeks ago and still no response or adjustment to our credit card.
Facebook ad
Amazing deal
Hard to rate till I know what hotel but seems like a good deal
Great vat
So far so good lets see what happens next. Looking forward to amazing savings!
Normally sounds to good to be but in this case it's all good!
About the business
Unsold.com has been turning the travel industry on its head offering huge discounts on over 600,000 hotels in 21,000+locations. Get a free $50 travel credit now by going to https://unsold.com/try-free
We’re Different (and we’re proud of it)
At Unsold.com, we believe in harnessing modern technology while maintaining our humanity. What does that mean? It means that while Unsold.com utilizes some of the most powerful intuitive reservation software to instantly lock in a hotel ‘s unsold inventory far below their retail value. We are able to deliver the discounted savings because of our partnerships with some of the world’s leading hotel brands such as Marriott, Hilton, Omni, and Hyatt to name a few. We also believe that there is no substitute for outstanding customer service and personal connection. Our commitment to customer service is unmatched.
Our Commitment To The Environment
Beyond our commitment to our customers, Unsold.com is also committed to our environment. Understanding the eco-impact of the travel industry, Unsold.com is committed to donating $1 from each booking to environmental organizations committed to planting trees, reducing our carbon footprint, and creating a more sustainable travel industry for the future with a target goal of 1 million trees planted by 2021.
Our Team
From humble beginnings in a small 12-person office, Unsold.com has expanded to have offices in the United States, Europe, Australia, and Asia and proudly employs over 250 service-minded travel experts worldwide. Catering to both leisure and business travelers alike, the team at Unsold.com is a committed, passionate, and dedicated group of customer service driven individuals dedicated to providing you with incredible savings and amazing experiences.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Carolyn,
Upon checking in our system, one of two of your purchases was successfully refunded and you were contacted by one of our 24/7 Customer Care Team member and you confirmed the resolution of your case. Should you still have further concerns, please contact us at https://unsold.com/contact-us.