Unsold.com Reviews Summary
The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Price
Impressive!
Price
So excited to go up with the family, hope we have a good experience.
Good
Have been wishing to plan a short stay in Canberra and had seen the deal of Facebook a number of times.
Fabulous deal
Cheap
Popped up on Facebook, want to travel and support Australia
Just for fun
We want to be able to rest in a comfortable, nice room on the water front but couldn't afford the quality we wanted for the amount of time we wanted to stay. We haven't taken a vacation in years and this sounds like a dream come true. I sure hope it turns out that way.
Bought a trip to Paris in July. Hope to combine that with this to London somtime in the next year after coivd19 is in check.
Value seemed good. Cant really comment because lots can happen in 24 months. Let's see what hotel I get
I bought their 6 day 5 night Cancun hotel special for $225.00 and after they charged ny credit card I went to make a reservation The only days that were available during the two year period was July 18-19 2021
How exactly is that not a scam? I asked for a refund, I will keep you posted.
Just received a call from one of the owners. They are refunding me my payment and they said that they are giving me a free week. I will keep you posted.
Hope this works. If it does, fantastic and I'll be using again.
Great Deals! We have used Unsold.com before and have had an excellent holiday for a good price.
About the business
Unsold.com has been turning the travel industry on its head offering huge discounts on over 600,000 hotels in 21,000+locations. Get a free $50 travel credit now by going to https://unsold.com/try-free
We’re Different (and we’re proud of it)
At Unsold.com, we believe in harnessing modern technology while maintaining our humanity. What does that mean? It means that while Unsold.com utilizes some of the most powerful intuitive reservation software to instantly lock in a hotel ‘s unsold inventory far below their retail value. We are able to deliver the discounted savings because of our partnerships with some of the world’s leading hotel brands such as Marriott, Hilton, Omni, and Hyatt to name a few. We also believe that there is no substitute for outstanding customer service and personal connection. Our commitment to customer service is unmatched.
Our Commitment To The Environment
Beyond our commitment to our customers, Unsold.com is also committed to our environment. Understanding the eco-impact of the travel industry, Unsold.com is committed to donating $1 from each booking to environmental organizations committed to planting trees, reducing our carbon footprint, and creating a more sustainable travel industry for the future with a target goal of 1 million trees planted by 2021.
Our Team
From humble beginnings in a small 12-person office, Unsold.com has expanded to have offices in the United States, Europe, Australia, and Asia and proudly employs over 250 service-minded travel experts worldwide. Catering to both leisure and business travelers alike, the team at Unsold.com is a committed, passionate, and dedicated group of customer service driven individuals dedicated to providing you with incredible savings and amazing experiences.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Tom,
Thank you for your feedback. As discussed, we had corrected the issue on our end and refunded your purchase. In addition, we offered to make amends for the inconvenience. We strive for 100% customer satisfaction and unlike most companies, we listen to our customers and work to always improve.
Customer Care Team