Unsold.com Reviews Summary
The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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It is great to lock in the price and decide later when to travel.
Price
Price
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Good deal. First time hopefully there are no tricks...
I made a booking with unsold.com to Canberra for a function, only to find out that there was no accommodation available re the flights I had previously booked. I went back to unsold.com re my dilemma explaining the situation and within 15 minutes I received notification that I would be refunded my entire booking fee.
I will have not hesitation in using this company again, but lesson learnt is check out available accommodation dates before you lock in your airfares.
I never got to actually book a time or date. You have to buy first and there may not be anything available. I feel like this is extremely sketchy and big time feel like I am getting ripped off. I thought there would be a second page to pick my dates but no. Very sneaky and misleading. I don; t recommend this to anyone
It had a choice of good hotels and we did not have to have a travel date at this time.
We used Unsold before are find that the deals are well worth the money.
Provided a great deal that benefitted my vacation.
Some initial problems reflecting new corporate website but very quickly and easily resolved with excellent (+) customer service. They really are there to help. The price was great and 24 month booking window is much better and more flexible than other providers.
Would not accept valid and correct credit card details on first 2 attempts. You almost lost a booking. I had to check to make sure it was not a credit card harvesting scam. Lost
Sounds great. Further details to follow? Love Savannah and the deal makes sense.
Have used it before for Banff and it was wonderful
Good price but depends on what the small print says
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
HI Michele,
Thank you for your valuable feedback. Once you set your travel dates, you will be able to select your hotel as will have a choice of hotels to select from depending on your travel dates. We cant reveal the hotel names before you book your travel dates because the prices are below the retail rate. Also, we give our customers 24 months to book their travel dates. If any other questions or concerns, you can contact our Unsold Customer Care team 24 / 7 https://unsold.com/contact-us