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The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.
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Such a wonderful opportunity to go to Queenstown. I would not be able to go on a trip like that.
I love Yosemite and it's tough to make reservations there.
Popped up on FB. We have travel dollars that we need to use in the next 24 months.
Let's see where this ends up being and how far from Yosemite
This site was advertising rooms in US$ in Australia,. When I got my credit card acc it was of course in AUS $ which was much higher. They did fully refund me but it took a very long time.
Also you cannot put reviews on their FB site... why not.
Finally you donot know which hotel you get until you have paid
Haven't gone anywhere yet but this seems like a great deal so I decided to give unsold com a chance at my business. Wish me luck.
You came up on a page and it appeared to be a great deal, have been wanting to visit Canberra for a while. Have seen your ads previously.
Ok didn't get to see the hotel or much info until after
Great price & that I have plenty of time to choose when to travel
Wanted to go to Jackson Hole. Wyoming. Love it there!
Never been up that way and believe there are lots of places to see. Looking forward to seeing the place.
Love this company! I purchased a vacation to Paris, and no one to Vegas!
Mooloolaba is my favourite place to visit in Australia so hope you can get me into the Mantra. Great value with this offer so couldn't resist the chance to get back to Mooloolaba. GREAT
The deal was in Canadian dollars and the same price as a two night stay
It sounded really well and had a great selection of top hotels
2 yrs to use. Unsettling time so surely we will be able to use in two years.
Great rates. Excited to plan my upcoming vacation.
I just learned about this site a few days ago. I have friends I'd like to visit in BC, so to add a stay in Banff would be quite lovely. I'm hoping my friends will be able to join me.
Great price, easy to book and time to decide when to go.
Answer: Hi Mohamed. Thank you for your inquiry. For our legacy Saver deal, you are only allowed the same destination once per year so this means one room as booking more than one is considered a group travel violation, due to the nature of these specially discounted deals. We, however, recommend waiting for our membership service to launch in the next 30 days instead as it won't have this limitation and you will have as much flexibility as you need. You can get early access and be waitlisted here: www.unsold.com
Answer: Hi Tara, Thank you for reaching out and expressing interest in working with us. We don't currently have any vacancies but feel free to check in every now and then in case we do. You may reach out to management@unsold.com. Stay well and safe. Unsold Management
Answer: Hi Lo, Thank you for your feedback. The last customer that you saw that booked for Whister is FROM Squamish as that is how our system works - it shows the Destination the customer purchased and the Town/City where the Customer is located. Squamish is where the customer lives that booked the Whistler deal. During Covid, we are seeing an increasing amount of people do "StayCations" which makes perfect sense given the beauty of Whistler while at the same time being able to follow socially distance guidelines. Unsold offers a Booking Guarantee - if you are not completely satisfied with the hotels or location, we will refund you 100%, Please let us know if you need further assistance. Our 24/7 Customer Care Team will be happy to assist you further over at https://unsold.com/contact-us.
Hi David,
Thank you for the feedback and sent issue to our IT department which resolved issue. All our of prices are charged in the local currency of whichever country you are located in. Again, all our aplogies on any inconvenience.
Unsold Customer Care Team