Overview
UNice has a rating of 4.5 stars from 784 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with UNice most frequently mention customer service, great quality and fast delivery. UNice ranks 2nd among Wigs sites.
Instant Feedback
Thankyou 😊 Too many beautiful wigs to choose from! But once chosen purchasing is a breeze.
Fast, efficient, exactly as pictured. I will continue to be a customer!
It was.
A little confusing on how or which week to buy.As far as when you got to the bottom with the density you couldn't see what she was mashing because it was words in front of
The wig that I received is supposed to be 22 in it came as 14 and it's supposed to be black and it came Brown I like to have this package sent back and have my right product sent to me
Hi, Alicia, we are so sorry to hear that, but we checked your order, what you ordered is 14inches body wave wig, not 22inches, so we just wonder is there any misunderstanding? Our specialized service customer will talk with you by email directly asap. And if you need anything else, pls contact us freely, then we will help you out asap. And because what we pursue all the time is our customer’s satisfaction. Pls trust that we never want to upset you in any way!
Sincerely,
The UNice Hair Team
Amazing, beautiful full hair; overall I had a GREAT experience with Unicehair! I am a content creator know as KiaraXoX on YouTube & IG & I plan to do a full review on how GREAT UNICE HAIR is! Thank you guys so much for everything & continue to keep doing what you are doing 💕
So quick and easy add foundation to match my skin tone but still big for me…will try the tabs.
Great experience loved the wig came in neatly and in great quality the hair was nice and soft no shredding total recommend 100% would buy again and try out different types of wigs great company
I've always order from you guys and love all products thank you for serving me
Super easy experience, fast shipping and I actually love my wig!
Was fast and efficient. Very fast, easy purchase, good quality
The website has some gorgeous Wigs, unfortunately they hadn't got the wig I wanted so I had a full refund, fast & great customer service, I would recommend this company.
So far so good.! I'll have a better review once I recieved my item and have no issues and as long as my information is safe using this process.
There weren't any discounts at the end. It was sort weird navigating from one to the other, a the wig doesn't stay in place. I had requested for a refund and whatever needed to be for a refund, moving forward, customer service is horrible… I still haven't heard anything as to what I needed to do regarding a return/refund. Period.
Hi, Myra, we are so glad to hear that you indeed like this wig, and sorry to hear there’s no reply. But we checked our inbox email, there is no message from you. So we will send our specialized customer service to contact you asap, then we can help you to return asap. And we indeed thanks for your liking about our brand in the first place. If you need anything else, pls contact us freely.
Sincerely,
The UNice Hair Team
I absolutely love their customer service they always accommodate my needs & requests. I will always be a Unice girlie
I REALLY WISH THEY PROCESSED REFUNDS AS FAST AS THEY PROCESS PAYMENT TRANSACTIONS. I bought three wigs and none of them were up to MY quality standard. As soon as I pulled the net cap off the wig, hair shedding everywhere. The other wig bangs was so see through I don't even no what was the point. The third wig showed up two weeks after the other two party city wigs. It took a week just to get the return label, now who knows how long it will take for them to inspect them. Which there in the exact condition they were in when they shipped them. You couldn't bury me in these wigs, so i definitely wasnt about to wear them out in public or at home for that matter. I really hope I don't continue to get the run around about getting my money back.
Hi, jocelyn, we are so sorry to hear that, but we can promise that our hair is 100% human hair and what we sent to our customer all have great quality. And we indeed thanks for your liking about our brand because we noticed you placed order from our company before. And we do feel sorry that the wig didn’t meet your expectation about the quality, which we didn’t expect. And please trust that we have no reason to send any bad hair to our loyal customer. Because we do cherish all of our customers, not to mention our loyal customer.
Please take our sincerest apology for the late reply because of New Year holidays. We have issued the full refund two days ago. If you need anything else, pls contact us freely. And our specialized service customer will fix it as soon as we can.
Sincerely,
The UNice Hair Team
We believe perfect hair is a reflection of confidence. Confidence makes you feel empowered; it is part of how you express yourself. Because UNice understands how you wear your hair, we provide the most comprehensive options to suit your style, whether for a girl’s night out or a professional meeting. You CAN NOT BE DEFINED and should not be limited.
Works of art are what we create. We devote significant resources to technological innovation and product development to meet your evolving needs. Our hair is fuller and lasts longer, groomed using industry-leading methods to produce the best natural look and feel. Our HD lace cap uses only Swiss lace, hand-sewn with minimum knots, offering the most comfortable and breathable option on the market.
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- Culver City, CA
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Business History
UNice has a strong supply chain management system to meet huge demand. We have 20,000 square meters factory, and 4 warehouses in 4 countries-the U.S., China, Nigeria, and France to provide the most efficient distribution services for customers worldwide (Shipping from the U.S., deliver within 3 days; Shipping from China, deliver within 5 days).
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Hi, Regina, we are so sorry to hear that, but we checked your order, we indeed shipped the wig with drawstring and baby hair. But we have great returning policy, if we sent wrongly, returning is totally accepted. And we do feel sorry about the inconvenience we made to you. And please trust that we never meant to upset you in such way. Because we do cherish all of our customers.
Please take our sincerest apology for the late reply because of time difference and holidays for the New Year on our end. But don’t worry that our specialized service customer will talk with you directly asap. If you need anything else, pls contact us freely
Sincerely,
The UNice Hair Team