On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Tumble Deal has garnered a largely positive reputation among customers, who frequently praise the quality of products, competitive pricing, and an engaging shopping experience. Many users appreciate the attentive and friendly customer service, highlighting quick responses and effective problem resolution. However, concerns arise regarding shipping delays and occasional issues with returns, which some customers find frustrating. Despite these drawbacks, the overall sentiment leans towards satisfaction, with numerous repeat customers eager to recommend the site. The company’s approach to customer care appears genuine, fostering loyalty and encouraging word-of-mouth promotion.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
First time, enticed me to return a second time and a third. I couldn't help myself, I made some purchases. I deck my hands and ears every day and feel rich!
I ordered the two sets of wireless doorbell. One works, with a few adjustment done by husband. He has to put some glue on the receiver. The other one does not work at all; this is the reason why I called. Curtis (I think this was the service rep's name) was excellent. He promised me that he will be emailing me a prepaid return label for an exchange. I will be waiting for such. Hopefully, the product that I will be getting in return will work. You should tell the manufacturer that their product is poorly done!
Quick service with beautiful earrings at a fabulous price.
Order was shipped right away and the product was packaged well. Love the website! Great deals to grab!
It's like playing a game to get the price you want I love it
I love this company for everything where you need a deal in order to purchase a brand name. I have also gotten perfume here at an excellent price! You get your purchase quickly for only $1.99 shipping fee.
So much fun and items are great. As much fun as Vegas.
The watch is just beautiful. The diamonds and crystals and stainless steel make it look so expensive. I love the size because it is larger than I pictured. I am very happy to get a $2,000.00 watch, that looks that much, for $107.00 includes tax and shipping.
For my five Grands the price and products were just what I was searching for
Wonderful... I will be buying in the near future more jewelry or whatever catch my eyes... love the little jewelry bags... thank you
Products are gorgeous and worth every penney but count on tracker not working, no direct answes to your questions and usually very long shipments. If you are ordering for a present make sure you do it very early
After receiving a ring I ordered, I found that the size I ordered was way too big for the finger I wanted to wear it on. After contacting TumbleDeal.com, I received a UPS return shipment label (so I could exchange it for a smaller size) within just a few days! What great service! THANKS!
I have ordered several pieces of jewelry. Delivery takes a couple weeks, however every piece of jewelry was exactly as advertised. Pretty items at great prices. Waiting on a set of sheets... will update. I do love this website.
I have had wonderful experiences with Tumbledeals so far. With the exception of the color of a purse. The Apricot wasn't ripe yet. Maybe next time. No problem with the return. I will definitely continue shopping.
Accidentally hit purchase on a few items and informed CS.
They emailed me promptly and resolved my issue promptly.
This item is beautiful! I bought it as a Xmas gift for my daughter and I know she will love it too
The earings were broken and cheap. The bag I bought was cheap china, not what I paid for. Someones old closet items would be better than what they are selling. Delivery was fast, items made to look real good online is not what you are getting. Don't waste your money.
Ordered the 2.32 carat Ameythest and zircon ring. It is spectacular. Delivery time exceptional. Very happy to be a customer.
Not only did I find the pretty bracelet but I had fun doing it. The whole concept is awesome. Keep up the good work.
Answer: Because this site is terrible! I wasted too much money before I realized it. Move on. Go to trendsy.com real people selling real items!
Answer: The Coach purse we received was a plastic knock-off, even though the one I purchased was advertised as being made out of leather. It seems some people receive authentic Coach purses; others, like me, don't, regardless of what Blake B, the TumbleDeal PR rep, says. Buy at your own risk. They have a disclaimer that you can't return handbags although they took mine back.
Answer: I've seen several comments saying they got "fakes"... I would never buy purses from them---try a discount mall with brand names.
Answer: They will probably be junk. The quality of the items are so poor. Expect to be highly disappointed. Try Amazon.
Answer: Every thing I have ordered has been advertised and delivered new. I have seen events where pre- loved merchandise has been offered, but I have not purchased from these particular events.
Answer: You are so right! Mine is fake also.
Answer: It's not true!
Answer: Handbags are fakes; I can vouch for the fakery on he coach purses. I was taken, but should have known better. My bad.
Answer: Hi Karen. My name is Blake and I'm a representative from Tumble Deal. I want to give you a little peace of mind that all items on our site are legitimate and as described in the product description/title. If the description states that it is a Swarovski, then rest assured it is Swarovski. Feel free to reach out to us at support@TumbleDeal.com if you have questions about any particular item and we will be happy to provide any information you need. Thanks for checking us out! Hope you 'tumble' into some great deals!
Need help determining if your Coach handbag is real? Read our helpful guide here: https://www.facebook.com/notes/tumble-deal/how-do-i-know-if-a-coach-bag-is-real-or-fake/1569860539902690