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Tumble Deal has garnered a largely positive reputation among customers, who frequently praise the quality of products, competitive pricing, and an engaging shopping experience. Many users appreciate the attentive and friendly customer service, highlighting quick responses and effective problem resolution. However, concerns arise regarding shipping delays and occasional issues with returns, which some customers find frustrating. Despite these drawbacks, the overall sentiment leans towards satisfaction, with numerous repeat customers eager to recommend the site. The company’s approach to customer care appears genuine, fostering loyalty and encouraging word-of-mouth promotion.
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I am having a very difficult time returning an item I bought for Christmas. I have emailed them MULTIPLE times and have heard NOTHING back! During the ordering process I had emailed them and got a response immediately, but nothing from the, at least, four times I've emailed them about the return!
This bracelet is very "high-end" looking and is the perfect gift for my niece.
Really fun waiting for bid to reach bottom. Click and order. Shipped really fast. Open and was more beautiful than I thought
Easy to use and was a quick to get here. The piece was even prettier in person than I expected.
All my issues were both addressed and resolved in a timely and courteous manner. I couldn't be more satisfied and look forward to continuing ton shopping with you and recommending your site
I have ordered from TumbleDeal, but this is the 1st time I ve had to return/exchange an item. I was very pleased how smoothly the process was when working with the representative,'
Note: I have been very satisfied with all items that I have purchased from TumbleDeal.
Received my product in a timely manner and very satisfied
With my slippers. Thanks TumbleDeal, please continue
With you shopping excellence. Appreciate your company.
Very impressed on how well the items are made. Will definitely be shopping here again!
Superb customer service... that's all I can say I ordered something it didn't work they sent me a new one didn't have to return the old one no trip to the post office
That's all I can say thank you thank you thank you
From beginning to end it was fantastic shopping on like me with TumbleDeal! From shopping to delivery of items were a joy to the end! Thank You!
I got someone on time and he helped me set up my order
Very attractive heart & key crystal bracelet. Received many complement's.
First time buying from this site but am a repeat customer now. The handbag was
Delivered in an appropriate box with packing insert for product protection. No flaws, looks great, will make the perfect birthday gift for my mother. I wish I would have purchased one for myself! Thanks!
I did not have to wait too long for my bag. It came with a cloth bag to store it in. I have never had a bag with such quality for a reasonable price.
First time on Tumble Deal. Got a great deal! Fast check out, great price, fast shipping! Happy girl :) I will be back for more great deals for sure!
Purse arrived in pristine shape. It had interior organization very nice. Price good quality good. Shipping painless. It arrived as promised.
No buttons to push, you get a real person in customer service, who was a pleasure to help me, ( when the mistake was mine) they fixed it, and we're happy to do so. A breath of fresh air, from having to press so many buttons and having to hold for what is usually a recording.
Great products, great prices, great shipping rates.
I made my first purchase today, and I got an AMAZING DEAL
I did make a mistake on my first deal. I called and talked with the most friendly, knowledgeable, polite, and understanding Custom Representative Chris (I hope I remembered his name correctly) He corrected my mistake, and then answered questions I had. I never felt rushed nor like I was stupid Thanks NOT ONLY for the Outstanding DEAL, but also for employing Wonderful Customer Representatives.
I am not sure where you get these reviews but I think Tumbledeal is a piece of@!#$. I only ordered from them after the reviews I read on your site. If you had not given them almost a 5 star review I would have done a thorough research prior to ordering. Thanks to you my money is in the hands of scammers. I am out almost $300, cant find anyone to speak with about my order status and the phone number I have for them does not work. I am getting ready to report them to the FBI and I will call my bank who will most definitely go after them for my money. Either way they will be shut down, Those little pieces of@###$%#@!
Answer: Because this site is terrible! I wasted too much money before I realized it. Move on. Go to trendsy.com real people selling real items!
Answer: The Coach purse we received was a plastic knock-off, even though the one I purchased was advertised as being made out of leather. It seems some people receive authentic Coach purses; others, like me, don't, regardless of what Blake B, the TumbleDeal PR rep, says. Buy at your own risk. They have a disclaimer that you can't return handbags although they took mine back.
Answer: I've seen several comments saying they got "fakes"... I would never buy purses from them---try a discount mall with brand names.
Answer: They will probably be junk. The quality of the items are so poor. Expect to be highly disappointed. Try Amazon.
Answer: Every thing I have ordered has been advertised and delivered new. I have seen events where pre- loved merchandise has been offered, but I have not purchased from these particular events.
Answer: You are so right! Mine is fake also.
Answer: It's not true!
Answer: Handbags are fakes; I can vouch for the fakery on he coach purses. I was taken, but should have known better. My bad.
Answer: Hi Karen. My name is Blake and I'm a representative from Tumble Deal. I want to give you a little peace of mind that all items on our site are legitimate and as described in the product description/title. If the description states that it is a Swarovski, then rest assured it is Swarovski. Feel free to reach out to us at support@TumbleDeal.com if you have questions about any particular item and we will be happy to provide any information you need. Thanks for checking us out! Hope you 'tumble' into some great deals!
Need help determining if your Coach handbag is real? Read our helpful guide here: https://www.facebook.com/notes/tumble-deal/how-do-i-know-if-a-coach-bag-is-real-or-fake/1569860539902690