We produce butter soft, affordable, high quality fitted premium tees for men.
True Classic has a rating of 4.4 stars from 485 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with True Classic most frequently mention customer service, wrong size and new shirts. True Classic ranks 18th among Men's Clothing sites.
I received the wrong size shirt and was immediately sorted out by one of your team.excellent service!
I've bought many items from this company and am 100% satisfied with the quality of their product and customer service.
I would put 10 stars if I could! I ordered a few shirts, and had to return them because I got the wrong size, and the fit of the round hem wasn't right. Their customer service REACHED OUT TO ME to discuss the return! I didn't even know that was possible. They were so kind and offered me a different shirt that would be better fitting for FREE. I also got a 10 dollar credit for giving them my honest feedback. I am amazed with their service! I have never written a review but I feel after such an amazing experience I had to! I will forever buy all of my significant others shirts (and possibly pants) from TRUE CLASSIC!
What an incredible review. Thank you Faden!
My wife bought me three tees about 6 months ago. Collars are already rolling and out of shape. I've got longer and better west from $8.99 tees at Old Navy.
Oh no, we’re so sorry to hear this! If we can get your order information, we’d be more than happy to replace those tees.
Great shirts! I had one shirt that did not fit correctly, and customer service immediately replaced that shirt, no questions asked! Thanks, True Classic!
Thanks for the support, Michael! I am glad we could help.
I am editing this as True Classic Tees customer service reached out to us a day or two after I posted this. They wanted to make our order right. We were sent the appropriate size of shirts in a timely manner. We offered to send the other shirts back but we were told to donate them to a charitable organization. Thank you for correcting the mistake.
*My husband is always on the lookout for a nice fitting T-shirt so when I saw the ads for True Classics I told him he needed to order some. We did the sizing and followed the measurement guide and he ordered one, when he ordered there was an offer to add a surprise for an additional $8.99 so he did. They showed up today and he texted me at work to tell me that one shirt would fit a 350 pound man (subtract 130 lbs from that for my husband) and one would probably fit me (115 lbs) as they sent a size small. He is really disappointed and I do not know how you can follow the website's sizing guide and end up with a shirt that does not fit and why they would send a completely different sized shirt as the surprise (I guess that is the surprise?). So apparently do not fall for the hype around these shirts.
Hi there! It looks like size small was ordered for the navy tee, and 2xl was ordered for the mystery tee! Our fulfillment team fulfills orders according to how they were placed. No worries if that wasn’t the size you intended to order, we’ll get the right sizes out, on us!
These are the most comfortable shirts ever. When I ordered the wrong size, they were quick to provide return information and refund. You don't find customer service like this anymore!
Thank you so much for your support in our business, Joe!
As a tall, slim, wide at the shoulders guy, these Tees are exactly what I was looking for. Great quality fabric as well.
If they had more stuff I would probably buy it too.
We're always working on expanding our collections, we recently launched button downs, jeans and chinos!
Online site was easy to navigate and the items I purchased were reasonably priced. Long sleeve henley style t-shirts were a good fit even after two washes. Comfortable wear on an autumn day.
Our henley's are rad- definitely a great transition piece for fall and winter. Thanks for sharing!
I'll keep it short and not so sweet. Don't waste your money on these T shirts. I ordered a six pack of different colours, all XL. Not a single shirt is the same size. Crap product.
Hi Simon. Generally, with apparel there is an industry-wide standard to expect a 5% tolerance on measurements/fit differences. Typically, our tees fall within that tolerance, however, your experience is important to us, so we'd be happy to replace those items for you. We would love for you to reach out to our customer support for additional assistance.
I have revised both a fantastic product along with amazing service. This company really knows how to look after their customers. I will be purchasing more. Thank you classic tees
This is rad! Thanks for sharing this review.
My son absolutely loves these shirts. I bought him the T-shirts & long sleeves. They fit amazing. He says I'm buying them now for my son-in-law fast shipping. Great company to work.
What a compliment, we’re honored!
Your t-shirts have an awful collar and shrink badly when washed. Customer service if that's what you call it is useless. Trust me don't buy them you will regret it.
Hey Joe! We would be happy to look into the shrinking you have experienced! We do offer a 30 day guarantee on our tees! I do see that our team offered to issue a replacement set of tees and you choose to move forward without those! Let us know if you change your mind!
Title says it all! Tees (long sleeve and short) fit and look great! Had an issue with a shirt that was quickly and efficiently resolved. Will definitely be buying more!
Big thanks for allowing our awesome customer service team to get you taken care of!
The shirts are nice good quality material good fit. I was shipped one wrong size with my order but they have been prompt in offering to correct the issue.
Awesome, we love to hear this!
I have purchased T-shirts from True Classic on at least 4 or 5 previous occasions and I had earned 230 Customer Appreciation Points. I tried to buy a 3 pack of T-shirts and a long sleeve waffle shirt. The price that popped up in my cart total was $72.97. If you have 200 "Customer Service Points" then you are supposed to be able to take $20 off that price. After trying to apply that discount multiple times, without any success, I had to contact their customer service. They actually were very responsive. They did respond to both "in chat" and via email fairly quickly. However, when trying to get the additional "Customer Appreciation Points" applied to the sale was a whole other thing. After multiple emails trying to figure out how exactly they were going to apply the reduction they finally provided me with a "special code" that I could apply at checkout. I applied the code and sure enough they took off $20. And in their defense it does say, "amount does not include taxes." So, I clicked on the "complete order" button because I'm pretty much done with their customer service folks at this point. As soon as I clicked it the new total popped up and was $65 and some change. So, seven bucks off. I know, some of you guys probably spend a hundred on a single t-shirt, but I'm not that guy. I'm perfectly ok with a pack of Hanes T-shirts. I think True Classic Tees is a huge Rip Off. Way over priced and if you think they are going to actually reward you for being a repeat customer, well, think again. Those "Customer Service Points" might as well be the middle finger to their customers.
Hi Curtis, thanks for this review. I was able to pull up your ticket. Our discounted prices for sales are not applicable with promotional codes or rewards points. Our team offered to refund your order for the rewards points. They also offered a site credit for your rewards points ($20), if you wished to utilize that instead. Our customer service team ended up refunding your entire order; to improve your experience, prior to this review being left. Taxes are out of our control, as we do not set tax rates- that is by state, city and county. Our team was cursed at by you during chat and email exchange; and nonetheless went above and beyond to make this right.
I discovered True Classic by watching an ad somewhere on IG or YT and was at first skeptical because it sounded too good and unrealistic. Then I decided to give it a fair try by ordering around 15 T-shirts of different colors. If it did not suit me I could ship them back anyway, even from Switzerland which was very practical. My order was sent really fast and I received it a few days later. Please note that for my shipment, I did not have to pay any border fees in addition.
Honestly, I could not be more satisfied with what I received. All of what I had purchased arrived, and they even gifted some additional T-shirts when you purchase enough. The colors are great, no useless logo or decoration on it, just a plain T-shirt and that is all what I was asking for. And it fits absolutely perfectly. The brand often advertises that it's great for people that have maybe some fat, but I have been working out for some time now, and these T-shirts make me look really good. My arms and my chest look bigger and it's not too long, fits the neck perfectly as well. The quality of the textile is great as well and they don't come out of the washing machine with too much creases. And all of that for a very reasonable price. Thank you True Classic!
Thanks for the support from Switzerland, what an honor! So glad to hear these tees were a perfect fit.
I ordered a 6 pack after seeing the ad on Facebook. I requested one in each color and received them promptly. Tried on the white shirt and fell in love immediately. However being a former Army grunt, I like to wear my tans and greens. Those colors did not fit like the white one did. I am 6'2" 275lbs. Finding a good t-shirt that fits and doesn't have floppy arms is impossible. However, I reached out to express my concerns and was told that I perhaps ordered the wrong side.
I was sent replacement shirts that were XXL-Long. These shirts fit amazing! It even has a slight longer length in the back which can be a problem for big guys when we bend over.
I'm off the mindset that it's easier to remove excess and impossible to add. The extra length was heaven sent and the arms are not floppy at all. These shirts fit like a traditional shirt should. I would definitely purchase these again and highly recommend them. Also the customer service made my transactions super easy and very helpful. You could purchase without any hesitations!
Hi Oscar. I can assure you this is not the norm and we would love to connect and get you taken care of.
You'll never convince me that another company is better. Customer service, product, everything. They're the best bar none. Buy into them and you'll never go back….
Hi Andrew. We are so grateful for the support. We appreciate you!
Holy cow! Put them on and they are so soft! Tight in all the right places but loose where it counts. I love them and definitely glad I took the plunge. Also shipping to Australia was lightning quick!
So glad you are loving your True Classics, Adam!
Answer: Hey there - Our short sleeved polo is $27.99 for a single - you can bundle and save in our pack builder! If you have additional questions please email us support@trueclassictees.com and our team is happy to help!
Answer: Hi there! What is his height and weight, as well? You can also email us at support@trueclassictees.com!
Answer: Hi Cameron. Do you mind sharing your weight as well so we can best determine sizing? If you don't want to post on a public platform (we totally understand) you can email us at support@trueclassictees.com
Answer: Yes they are snug and fit 1-2 sizes small. My husband was fine with the XL T-shirt but the polo was very small
We appreciate the support Harold!