This is a bait and charge scam.
I had to cancel my credit card to make the charges stop.
They suck you in with a decent price offer, but then without even asking you start charging your card for subscriptions and upgrades
This is an outright scam. I wish I had read the 1-star reviews before I engaged with this unethical company. Everything people are saying about hidden, unwanted, unauthorized charges is true. They hook you with an initial simple offer to acquire your Trademark for a set fee and then they "force" you into a loop of progressively piled on "required" charges as they guide you into their cattle chute of progressive payments. Once you're in the chute there appears to be no way out except to keep moving forward and to pay to go to the next stage (before the final financial butchering, which is the recurring annual payment). None of this is made clear in the initial offering. Their obfuscation is intentional. Do not use this fraudulent company. Next stop for me is the Better Business Bureau. As much as I dislike government regulations, companies like this need to have heavy-handed government oversight so they can't rip off trusting people who, in this case, are simply trying to secure a trademark following government requirements. That is the original promise of this company; unfortunately the promise is just the hook to herd you into the cattle chute before being financially cut to pieces with no apparent way out. Note to Trademark Engine: we are not cattle.
Charged my card without my permission twice more after I paid for this service. Advertised prices are deceptive and additional costs are added on AFTER they get your card number. Also noticing now that most of the 5 stars review are fake and all before 2020. Read recent reviews for a true description of this business.
For $69.00 I thought, "Why not see if a name is available for my ideas?" Then 3 days later, they charge my credit card an additional $275.00! I never approved of this charge and was not aware of it. Wish me luck as I try to get it back, Buyer seriously beware!
Well behave of business register which is nice of meeting you ti solve my problem thank https://trademarkfunnel.com/trademark-registration
Though Google doesn't care, this company "manages" their reviews and creates numerous fake ones. This business is a scam (go ahead and find the owner or who runs it - good luck!) and they charge a fake upfront fee and then bill you illegally and relentlessly. Their customer service is also phony, they don't respond, answer emails or calls and don't give refunds for the FAKE charges. Avoid this business at all cost.
Avoid! Trademark Engine scams you into a $175 "Quarterly Trademark Monitoring" service, that is added by default to every package. The first 30 days are free of charge, and then auto-renews as a quarterly subscription. The only way to cancel is to contact their service team.
I was billed $199 for a service I specifically opted out of. Additionally, there's no option for me to delete my payment details or unsubscribe from the undisclosed services they automatically enroll you in when using their service. I strongly advise avoiding them. Their customer service is extremely poor as they simply repeat the same information instead of providing assistance, despite being fully aware of their deceptive practices. I'm not the only one who has raised concerns about this fraudulent charge.
Sent $747.00 almost a year ago, sent in my logo and answered the required questions they said was required for the USPTO.
More than 10 months later they sent me an email asking to upload or resend the logo and answer the questions for the USPTO again, so i did it and got a response that what I had sent did not meet the "criteria" for the USPTO, only they would not tell me specifically what that criteria was or what I was doing wrong. They did follow up however, by sending an email saying that my account has been put on hold per my request.
I am giving them the opportunity now to either work with me in a professional manner or refund what I have paid.
Sounds like their may need to be a class action to actually get their attention.
They automatically charged you for the add ons, even if you select no. It is also completely impossible to contact anyone in the company for a refund. They don't answer the phone or emails. Going on four days without hearing from them after contacting multiple times each day.
Do not use this company.
Absolutely terrible company. I've been charged double what I put an order in for, and on top of that, I purchased "expedited process" to get it faster, and still haven't seen anything in 2 weeks!
Have made multiple attempts to contact the company, but they're MIA. Stay far away!
They advertise a low price, but actually steal thousands of dollars when you're not looking.
Please read other critical reviews. I made the mistake of listening to the fake 5 star reviews which cost me a lot of money. They signed me up for Trademark Monitoring without consent after having paid for their services registering it.
This was already an expensive purchase for me to begin with which was hard to justify. They then proceeded to charge me hundreds of dollars every couple of months alongside other charges despite never agreeing to it.
Beware of this scammy company and take your business elsewhere. I'm a new business owner that learned the hard way.
Once I realized they were charging me every month, I simply wanted to close my account with them. I scraped the entire site for a way to cancel and found nothing! Then I tried calling their number only to be told that I had the wrong department. After being transferred to the proper dept, I found the hold time exceeded 2 hours! I decided to go with a virtual callback, and never got one the entire day. I sent an email with my request, and again I was referred to their customer service number. You see the Hell I'm living in? Don't be like me, do some research and handle your trademark on your own as much as possible. (edit: this thing should allow for 0 stars, because that's what Trademark Engine deserves)
The operation is a bit of scam, bait and switch. I had cancelled the order via contact link shortly after signing up over the last weekend. After paying for the standard package, I then noticed in gray finer print that if I do not communicate with them in 7 days I will be charged 275.00 processing. My communication to immediately cancel could not be found, so I was refunded 50% of my purchase claiming that the charge of 75.00 was the cost of running a report. The report means nothing on it's own. I am taken aback by the lack of honesty.
I had some tough time realizing that I made a terrible mistake by trusting this company. But once I started to search for help I got scared of how many people got in the same situation like mine. Thanks to REclaim. Tech who came to my rescue and got me back my funds.We all need to be careful with money
SCAM! If I could give negative scores I would! Go check BBB for yourself. "F" Rating, don't do what I did and trust this company! Do not waste your money or your time. Any good reviews I am convinced are either fake or family members and friends and maybe a couple of lucky changes! Do your Homework! They do not do what they say they will and their guarantee is a lie. There will be more of these tomorrow. Stay tuned. I will be updating this daily to ensure others don't have to go through this! One of multiple charges!
It takes forever to hear back from them. I have had to follow up on one simple request three times. Also, there are so many hidden fees in the application process (which is also difficult to understand). You are better off filing on your own. It also takes a very, very long time to go through the process with them and very small things can cause hang-ups and delays.
Definitely do not use this company…. There are so many other companies that do a better job cheaper…. Website is designed to sign you up to things you don't even want and they will not correct it …. The customer service was just there too be of service to them self …. Horrible experience do not use!
I never write reviews for anything but please do not use this site! Trademark Engine is a a HUGE scam! I had to cancel my credit card to get them to stop charging me! Save yourself the hassle! Do! Not! Work! With them! They are thieves!
DO NOT USE this company. My company filed for a trademark over a year ago and PAID. No one will answer my many emails as to what happened nor will they get back to me about a refund. What a scam! I'd give it 0 stars if that was an option.
Answer: For my first Trademark, I was recommended to use Trademark Engine. That was a big mistake. The site doesn't do any extra work. YOU essentially are entering the EXACT fields that are required on the actual USPTO website and then they simply copy and paste all the fields on the USPTO website for you. I am NOT kidding - you can literally go and check both sites. You are paying $99 to Trademark Engine for just doing this. Oh and BTW, their nonsense about 'Researching to see if the TM is taken" is literally a 5 second job on the USPTO website. You just need to enter the Trademark term that you want in the search box (TEAS) and see if it has been taken. They make it sound like it is something massive. Besides this, they actually had the nerve to over-charge me. So they charged their fee and they charged me $275 to file with the USPTO (the USPTO filing fee). It was only later, when the USPTO sent me the email confirmation, did I realize that the actual cost was only $225 - so they happily charged me $50 extra. These people are scam artists and they refuse to talk to me about this or answer emails. I have filed a dispute now with my card (who told me that they will get the refund soon). Stay away from this company and file yourself.
Answer: They keep charging you for a subscription you do not sign up for.
Answer: My first dream business has turned into a nightmare. It feels like someone else is just making money off of whoever enters that hook without actually helping business owners who are looking to create a unique brand. The trademark registration process is misleading, and it seems like they are taking advantage of people. Many people don't understand how the process works and end up paying a lot without any guarantee of approval. I am one of the people who now need to cancel the whole position, and it is bitter business now.
Answer: No, i got scammed here. This whole operation is a scam.
Trademark Engine has a rating of 1 stars from 128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Trademark Engine most frequently mention customer service, credit card and application process. Trademark Engine ranks 29th among Trademark sites.