Total Sports Shop

2 months on and nothing - no reply to emails. Dreadful. I'm getting onto trading standards as we speak. Do not purchase anything from them - awful company.

WARNING: Contains The Truth about this company... viewers who like to waste their money on tat are advised to look away now!

This is both a review and an update on a previous review.
I actually (no seriously) received a 'kit' from this company that i had purchased for Christmas for my son. It arrived on Jan 14th 2015, but it did actually arrive.
This was the 2nd one they sent as I harassed and harangued them over the 1st one not appearing ever.
Anyway that's beside the point. The point is that after 2 washes the whole kit is falling apart, all of the logos are peeling off, threads are coming undone, its a joke.
The Liverpool sponsor now reads 'andard artered' instead of Standard Chartered.
A Blind Paraplegic with no arms, legs or head would have done a far superior job than these jokers. ( I have attached images)!
I have emailed them for a refund, I am not holding my breath but i will be reporting them to Trading Standards, Consumer affairs, watchdog and placing it as Fraud on my Credit card to reclaim the costs.
This is a warning to all others - never ever ever use this company!
It is now my life's mission to destroy this company online - hey everyone's have a hobby!

I am sorry I don't have the option to give Nil stars but this is what they deserve. Placed an order with a request for delivery by 10th July - 2 weeks away. Sequence of good communications but 10th July went and passed no goods. Wrote to them and got a very curt note stating the T&Cs. They had accepted my order and taken my money but that seemed to have no bearing against their T&Cs. Anyway I was promised it would be dispatched on the 12th July (which an email confirmed it was) and delivery would be 5/10 working days after. 14 days after no goods and zero satisfaction. This company is awful and having now found the comments on Site Jabber I realise that I have been scammed by a pretty useless operation trading in sub standard goods. I doubt they will react to this but I will report to Trading Standards for investigation.
Since posting this I have notification the order was returned by Hong Kong mail as undelivered. This was 15 days after it was dispatched apparently. I cancelled the order but have had a tirade of abusive emails from the owner and no refund. My advice is to stay well away from this company.
Interestingly also since I posted this a whole series of positive reviews have appeared on this site. Curious is it not!

I ordered a Chelsea kit for my Grandsons birthday, I sent 4 Emails to Totalsports asking when I was going to receive the kit, I ordered 2 weeks before his birthday, each time I was told my order is being processed, finally 2 days before his birthday I received an Email from totalsports cancelling my order, no reason given, no apology nothing, I had to tell my Grandson he would not b getting his kit & I now have to get it from somewhere else, absolutely disgraceful company, I urge others not to use this company, use a more accredited company, to leave it so late before cancelling my order is unforgivable, USE ANOTHER COMPANY PLEASE.

I have read review concerning this business some are fine so I don, t know what as happened to the kit i orederd on the 5th dec 2014 purchased for my granson for Christmas I never received it I have email them more than ten time with no joy I was told I have to wait 40 days it is now two months and still no refund I, ama old age pensiner who can not afford to loss thirty pounds I have just email them again but I surpose I will not get a reply we wait make your own minds up to purchase items from them

I ordered a Liverpool junior away kit with a name on the back, premier league badges and socks. This was a Christmas present for my son. The top and shorts with name on the back of the top were delivered but the shirt was missing the premier keague badges and no socks arrived. On 23/12/18 I emailed Totalsportsshop who replied saying the socks were despatched separate and they could refund the additional £6 that I paid for the premier league badges and apologised for the inconvenience. I emailed back confirming that I would like the refund for the premier league badges and asked them to confirm when the payment was complete. I also asked when the socks were despatched. I received no reply. On 24/12/18, I emailed again with a picture showing the shirt without the premier league badges and asked when the refund payment would be made and asked again when the socks were despatched. I have still not received a reply.

I am really disappointed that they could not get the order right espeially as I paid for the optional extras of socks and premiwr league badges. Given the lack of response to my last 2 emails I am concerned I may never receive the socks and may not get the refund for the badges or the socks. I hope this is not the case.

I would not recommend Totalsportsshop if you want to be sure you get what you order.

I ordered a kit 2 and half months ago, it came today, after the first one sent out didnt come, they sent another one, first class ($#*!ing pish), still didnt come on its arrival date and I kept sending emails asking them a refund cause it was $#*!ing ridiculous. They replied once but it was a long time before, before i sent 8 emails asking again and again for a refund immidiately. No replies. I got the shirt in the end, great value of money but you have to complain the hell out of them to get what you paid for. I DO NOT RECOMMEND ANYONE TO THIS SITE, STAY FAR AWAY, GET IT SHUT DOWN