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Topcashback is the USA’s leading cash back savings app. Simply sign up, search offers from over 7,000 retailers and make your purchase. TopCashback will track your spend and add your cash back straight into your TopCashback account. So why not join 20 million members worldwide and start earning cash back today?
TopCashback Reviews Summary
TopCashback has garnered a generally positive reputation among users, who appreciate its user-friendly interface, reliable cashback offerings, and diverse payout options. Many customers highlight the platform's effectiveness in saving money during online shopping and praise its engaging promotions and contests. However, concerns have been raised regarding delayed cashback tracking and inconsistent crediting of transactions compared to competitors. Some users have encountered issues with specific purchases, particularly gift cards. Overall, while the service is well-regarded for its benefits, there is room for improvement in customer support and transaction reliability.
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I made a few orders using this cashback site and I used a coupon. Never received cashback. Opened a case and never heard back from the site admins.
I requested a "virtual credit card' for my referral bonuses over a month ago now. Supposedly would be here in 3 days. It never showed up, I have asked customer service with an open ticket for help 3 times now. They only responded once 3 weeks ago. Can't get a response since then. They don't track a lot of my rebates, I don't know how often you have to keep reopening Ebay, getting them to pay for one they didn't track is a joke especially a higher $ amount. They keep prompting you to close your claim on that till you accidently do then your screwed. Since I can't get them to pay me anymore, time to find some one new.
Hi Clay,
So sorry to hear about your experience. Could you please send me an email directly to promotions@topcashback.com?
Best Wishes,
Dominique
I connected my princess Cruise purchase through this site because of a 3.15% CashBack offer. I checked back several times over the next 10 days, but my purchase never showed up as being tracked, and I rechecked that the offer was still in place each time I checked. Attempting to file a missing Cashback claim, I was informed I needed to file a customer support ticket for this vendor instead. The customer support person decided the best way to handle my situation was to deny any Cashback offer existed, and that none had existed since 2021 - oh, but a new offer just started today in case you check for the offer again...
Hi There,
I'm very sorry to hear about your experience. Please send me an email directly to promotions@topcashback.com and I will look into this for you.
Best Wishes,
Dominique
I always go to Top Cashback after I picked out my shopping order. When I'm ready to make my purchase then I go thru Top Cashback. I have made hundreds of dollars since I joined in 2015.
Works perfectly well on ebay, go anywhere else that suggests you may get £40 by going through there insurance portal, £10 on a holiday purchase etc then it doesnt track. Happens time and time again. They''ll blame me, my browser etc. but they're now just a total waste of space.
Hi There,
It looks like this review was intended for the UK site. Not TopCashback USA.
Best Wishes,
Dominique
I was referred but never will I do the same this app has been a nightmare even after contacting customer support have I got any help... they will suggest I do exactly the same thing I've stated doing, so now my cash payout will be stuck until forever is my guess.
Hi Jeni,
Could you please send me an email directly to promotions@topcashback.com so that I may take a look into your account for you?
Best Wishes,
Dominique
Great using topcashback, save money, takes a whole to process though,
I've used other sites to buy gift cards so I'm familiar with the process, I'm glad the delivery was instant.
Easy to purchase, easy to use. I had no problems using the gift cards on various retailers. Earning cashbacks from them is a great bonus.
My recipient still has not received the GC. I was charged 2x too. Still working with customer service. I want to give higher rating bc I like the cash back feature. Hopefully it goes through.
Hi There,
Please send me an email directly to promotions@topcashback.com and I will provide you with some next steps.
Best Wishes,
Dominique
I ordered a gift card through TopCashback as a graduation present two days before the graduation itself, figuring there'd be time for it to be processed before I had to send it. The confirmation from WeGift said it could take up to 24 hours for the gift card to be active, which was fine, but it ended up taking from a Wednesday to the following Tuesday for it to be delivered. I'm not sure whose end the problem was on, but it was not the smoothest experience and I don't know what caused the delay.
Hi Paul,
Thank you so much for your feedback. So, WeGift would be responsible for the delay, we are responsible for the cashback end of things. For future reference and speedy updates you can always reach out to WeGift directly to support@wegift.io. Thank you for the feedback!
Best Wishes,
Dominique
I love Topcashback, special with new Giftcards sold on your website.
I hope you will have more kinds of Giftcards in the future.
Thank you!
Phuong Nguyen
The redemption process is easy with good security control.
Get your total, buy the gift card, receive the number (and pin) moments later and spend it! Since you can buy for any amount, you won't have odd electronic gift cards waiting to get lost!
I love the new gift card buying option. It is so easy to use & I really like that your cashback is payable so quickly. I will use this gift card option every chance I get. I would like to see an option to request gift cards for vendors not currently included in this fantastic application.
Saw some good cashback offers on Gift cards, was easy to buy, cashback got tracked accurately and turned payable within 2 days! Very Smooth!
I tried out the giftcard option to place an order from Target which usually doesn't offer cashback. I purchased a $50 giftcard which gave me 3%cashback. I will keep doing this when purchasing from Target or other stores that don't offer cashback.
Target gift card can check out immediately! I buy this gift card and than check out with another cash back site. So I totally got 8 dollars cheaper! Yeah
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi There,
Thank you for reaching out. For most merchants, it will say that using any promo or coupon code will interfere with getting the cashback. However, please send me an email directly to promotions@topcashback.com so I may take a look into this for you.
Best Wishes,
Dominique