TopCashbackReviews 997

I think most people either hit or miss, and I'm one of the "missed". I tried a few times and don't get paid, so I'm just going to move on.

I'm experiencing difficulties with choosing my Payout Method as via PayPal. In addition, I can't seem to transfer the 46.17 available to withdraw. Please assist! Kimberly Scott

If cud leave zero stars i wud
If cud leave zero stars i wud. Ur transactions conveniently dont track especially when of any value, customer service is difficult to contact and gets u no where, when i told them i was closing my account they stole my money from both mine and my roommates account. Attached photo is my confirmation on my payout on Sept. 22 today Oct 8 still waiting for payout but no access because topcash already closed my account. Stole $60 from me and $25 from roommates account. Something a poor person wud do! The whole experience in one word wud be POOR. I was a customer for 5 years so glad to put behind me; not at all worth ur time and efforts!

I've been using TCB for many years and know how to use the system. I've noticed that the low value cashbacks seem to track successfully, while higher value cashbacks are always iffy and a PITA to claim. Recently I made a Viator purchase for 15% cashback. I filed a ticket and a missing cashback claim. Someone got back to me that this could take months to even get the retailer to respond. Heard this song before and I'm not optimistic but I still gave them the benefit of the doubt. A few days later the Viator cashback increased to 20%. I cancelled my initial purchase and used my mother's new TCB account (created using my referral code) to place a new eligible purchase and make sure they don't confuse the 2 purchases and respective cashback amounts. Well guess what, the new purchase under my mother's account, carefully placed and documented with a screen recording showing clear cookies and new browser ONCE AGAIN DID NOT TRACK! There you go! This proves that either TCB or the merchant Viator is deliberately pulling some deceitful modus here. Again, as a seasoned TCB user, I know how to secure eligible cashback, and I have. But it's when there is a seemingly attractive offer and higher cashback figures that their unreliable AND dishonest system kicks in... yes indeed it seems to be a systematic and programmed non-acknowledgment of eligible transactions, usually in high dollar, travel related categories. Based on experience and all these 1-star reviews they gaslight you and make excuses to deny you of what you're owed. Consequently, we not only missed the rightful cashback, but also the associated referral bonus on both my and my mother's account. So Buyer Beware!

I have tried this CB app for the last few months and conviniently, I have never received tracking for high value purchases. I made a 40% CB purchase being absolutely certain to activate with the TopCashback app, no pop-ups or other offers, and guess what? Never showed up on my account. Sent an email to customer service, which is only via email. Never received a reply. Sent another email, to an entirely different department inquiring about the same question, and they told me my CB was declined because I had used another CB app, which is a total lie because I had been perfectly careful only to use this one for the purchase. App 0/10, customer service 0/10. Would not be surprised if they're reaping in the referral money and screwing over the customer.

Topcashback gift cards is a great option for shopping in store. I have purchased several cards and they are all delivered immediately and ready to be used.

Topcashback has been a true incentive and decisive when it is time to make my shopping decisions. I have saved hundreds of dollars and I couldnt be happier. Even things like concert tickets (see image below) can be rewarded.

I bought some liquor at Total Wine & More, going through TopCashBack, in early March. 6 months later, after multiple back and forths, see this absolute disgrace of an answer TCB gave to get out of paying me:
Sep 03 2023
Hi there,

Unfortunately in this case the retailer has awarded the commission (cashback) for your sale to another affiliate. These other affiliates can include rival cashback portals, comparison sites or even a simple click on a Google ad. This has resulted in the tracking cookie not linking back to TopCashback.

We are not denying that you clicked-through to make the purchase from your TopCashback account, but certain aspects can have a negative effect on your transaction tracking and TopCashback not being recognized as the 'last referrer' of the sale. Reasons for a retailer making this decision can include:

-If your computer cookies were not cleared before making a transaction
-Another website, cashback portal, pop-up advertisement, search engine or comparison site may have linked to your transaction
-Coupon codes which are not advertised by TopCashback.
-Using ad-blockers on your browser

These are only suggestions, however, as the retailer does not advise us which of these is applicable in your particular case.

As this is the retailer's final decision, I'm afraid this isn't something we can dispute further.

For any future purchases we'd recommend to clear cookies prior to logging-in to your account and avoid the use of coupons unless you see the code posted on our site.

We hope any further transactions are more successful for you.

Best wishes,
TopCashback Support

Even scumbag personal injury lawyers don't give these kind of tortuous excuses to absolve their obligations!

I did an online purchase on July 14th. Still waiting on cash back. I was told by customer service that it's normal. Please let me know if anyone has this similar issue or are they full of ….

I get so many emails with spicy titles like "130% Cashback Offer!". But upon actually reading the email, the offer is nowhere to be found. I'm guessing they just add up all the percentages in all the cashbacks and call it a day. That's not how cashback works. Stop intentionally being deceitful about your offers.

I have trusted the site to get a cashback but my Transaction is in pending state for more than 20 weeks now. Cusstomer Support have not helped. Maybe I'm just heaving bad luck… let's see if the other cashback also stay pending for so long….

Always able to cash out my rewards in 1-2 days! Easy to use, a lot of cashback stores, true tracking the purchases! Only using this app! 2 years ago came from Rakuten. This one is much better, without any problem!
I love this app! It nice to get cash back from your life spends. Thanks TopCashback!

I was awarded $15 for a purchase last August and waited to request the money. Five months later this amount was withdrawn from my TCB account because the company had declared bankruptcy. I sent 2 letters regarding this and was told nothing could be done. I decided to stop using TCB because I thought this was dishonest. When I requested my remaining reward money I filled out another survey and explained this issue. I received a very nice email requesting further information, which I supplied. The issue has been resolved.

I have to create another account since I cannot login to my original cashback account. I have earned genuine cashback through purchase. Now my account is blocked saying I have duplicate accounts. Bringing reasons so that they don't have to pay. Beware

I requested payment to PayPal in April and still didn't get them. Then I requested on Jun 18 and the same situation. I wrote to the support service, but no one has answered me for five days

Topcashback has the highest cashback percent on paper, but when they either keep your cashback, or cannot get it other vendors seem to be better. I used Rakuten in the past, and never had this issue.

I have opened a few tickets for Sams Club, and get a response months later that it was denied. They say they will not honor the purchase even with the receipt. I sent an order number but still denied.

I have four laptop purchases through lenovo that are showing $0. I have opened new tickets. At the point if they do not honor the purchases it may be time to check class action lawsuit options.

I know I will not make another large purchase through them. A server purchase for 4k is not even showing in the list at this point.

I always make sure to use Chrome as Brave browser seems to not allow them to track. I do get the popup on the right saying they are tracking the purchase. The issue is the just show a $0 for the payable.

Time to go back to Rakuten. The percent may be lower, but getting something is better than a promise of nothing.

Vendor contacted me saying I used another portal, or code. That is all incorrect. I use google Chrome as the Brave browser can block the cashback with the privacy in the browser. Now I am back to Rakuten and my Sams Club, and Lenovo purchases are working I am getting 10% on a $1500 dell purchase. Where TopCashBack did not give me my money Rakuten does. I guess you can check how many others have these issues. I relayed I opened many cased with customer service who would take months to say sorry we are not giving your money to you. Also to late for me to return and repurchase the item to try to really get cashback. STAY AWAY!

More then 3 month ago used topcashback.com and refund still in pending. Looks like fraud, never use it

It's been 8 months of filing a claim. The claim is still "pending". They have an automatic disclaimer for their liabilities, but also stated it "may not" even be processed. It's waiting almost a year for a "maybe". It's all smoke and mirrors when you need assistance. I've had my account for a few years now, I am knowledgeable of how it operates. When it goes smoothly, it's ok. It's doing it's job so to speak. But when it doesn't not, it's so bad I now want to completely delete my account. Be careful, they aren't what they say.