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How would you rate Too Faced?
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Massachusetts
7 reviews
26 helpful votes
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SUCKS
March 19, 2019

Not only is their customer service the absolute worst, but the products aren't so great either. The eyeshadow has no payoff or staying power, the lipstick is overpriced and runny and most everything else is for teenagers. The only good thing I can say is the packaging is cute. And the scents are nice but they don't react well to my eyes. Also their so called "sales" aren't really sales, they are just getting rid of stuff nobody wants. And still charging a fortune for it. It should be sold at Walmart or Target.

Date of experience: March 19, 2019
Colorado
1 review
1 helpful vote
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Absolutely horrible experience with this company. I waited over two weeks for my items to be delivered and now they shorted me on an item and said they refunded me when they didn't. I am beyond upset and the lady that I spoke with would not do anything to rectify this experience. They have lost my business forever. You would think they would honor a long time customer like myself! Also not truly cruelty free since they were acquired my Estée Lauder! Seriously horrible service and experience.

Date of experience: September 13, 2019
North Carolina
1 review
2 helpful votes
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Used to love them
March 14, 2021

I ordered a birthday gift from too Faced's website. I thought it was a great deal and was super excited to receive it. I ended up receiving an empty box in the mail. The item i ordered went out of stock after i ordered it so they decided to send me an empty box. I called about this and the woman was extremely unhelpful. They offered me a refund for the item but didn't want to refund me shipping. They also never sent me an email saying the item was out of stock and id be getting a refund for it, or to cancel my order entirely since it was the one item in my order. They just sent me an empty box, tried to avoid refunding me my shipping, and i still haven't gotten a refund at all so if possible ill update this review when i do. I won't be ordering from them again, I recommend their makeup but order from Ulta or Sephora instead of their website. Better costumer service with those companies.

Date of experience: March 13, 2021
Michigan
1 review
1 helpful vote
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Bad product
May 21, 2020

I ordered Better than sex mascara/eyeliner duo. I understand that it took a long time to deliver do to the crisis. However when I received the products, my mascara was dry. I had to add water to it, and still doesn't do it. The eyeliner was fantastic. I have emailed and tried to get through to them but they do not respond!

Date of experience: May 21, 2020
California
2 reviews
1 helpful vote
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You wont find anything like this in your local jewelry stores. Thank you for creating beauty. I am a dedicated customer.

Date of experience: January 7, 2024
Washington
2 reviews
1 helpful vote
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Good products overall
January 27, 2021

I genuinely enjoy their products but im not a fan of the CEO's attitude and statements. Wish the there was a more reasonable person behind this all.

Date of experience: January 26, 2021
India
14 reviews
5 helpful votes
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Best Makeup Remover
August 28, 2020

I like this cleansing remover.It remove full face makeup. The quality is fantastic. Honestly, I recommend it to my friends. Loved it.

Date of experience: August 27, 2020
Mexico
2 reviews
6 helpful votes
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Nice.
October 23, 2019

I love this brand, thhe make up is gorgeus, but the first time the cancelled me an order. After this, the service was ok.

Date of experience: October 22, 2019
Illinois
1 review
1 helpful vote
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I feel so bad reading all of these negative reviews from people who didn't receive their beauty products or just had a plain negative experience. For me, everything arrived perfectly with extremely fast shipping! I will surely be ordering again and I hope things start to straighten up for other people so everyone can have a good experience, not just a few!
Thank you!

Date of experience: August 25, 2020
New Jersey
2 reviews
3 helpful votes
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Better than Sex Mascara
December 25, 2018

This is by far the best Mascara invented. Without mascara I appear to not have eyelashes because my eyelash hair is light in color, short and thin. However, after I apply the pink tube (non waterproof) it is like I have full and thick lashes. Washes off easily with soap and water or eye makeup remover.

Date of experience: December 25, 2018
North Carolina
2 reviews
4 helpful votes
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Too faced is best in makeup industry. Ignore the their high prices because they never compromise on quality. Making you feel so great after using their products. Being a beauty lover, must give Too Faced a try!

Date of experience: March 2, 2019
New Zealand
17 reviews
7 helpful votes
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I have personally purchased and used the Too Faced Peach Eyeshadow palette and it was one of the best decisions I have ever made. The palette itself smells divine and works beautifully as well. All of the shades are easy to blend and apply. They can create a wide variety of looks, from smoky evening looks to simple daytime looks, so the palette is therefore worth every penny in my books. Would highly recommend this palette.

Date of experience: October 25, 2021
New York
2 reviews
2 helpful votes
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The Natural Matte Eyeshadow Palette is really beautiful. I've been looking for a palette with all matte, neutral shades and this hits all the marks. There's a wonderful range of shades and each one is usable; no wasted colors here. The only issue that I have is that there's a good amount of fallout and that's why I subtracted one star. To remedy this, make sure you tap your brush to get excess shadow off prior to applying. I find there's still good color payoff even though I need to do this. Also, as with most of their products, these shadows have a sweet scent to them.

Date of experience: August 7, 2019
Malaysia
1 review
0 helpful votes
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! Lovely product!
September 2, 2019

The colors are beautiful and VERY pigmented. I am naturally pale, cool toned with blonde hair and pretty much every color on this palate looks wonderful against my skin.
I highly recommend this company to each and every girl/woman.

Date of experience: September 2, 2019
Germany
3 reviews
10 helpful votes
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Good products
January 25, 2020

The brand are famous for consistently dreaming up products that send the internet into a full-on melt down, but where to start? There's soooo much good stuff, it's hard to know where to begin.
So test any kind of product you want and you will not regret

Date of experience: January 23, 2020
Canada
1 review
0 helpful votes
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Love so much!
October 3, 2019

Sooo much love to this brand, If I can I would buy all the products which are offered, I have a big number of them in my make up case... Mostly love eye shadows and foundation with bronze, they are fabulous!

Date of experience: October 2, 2019
Texas
3 reviews
21 helpful votes
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Amazing foundation pretty good coverage and with me when I wear foundation for a long period of time it starts to cake up and itch and I find that it didn't happen with this product would definitely purchase again or recommend.

Date of experience: August 10, 2018
Arizona
40 reviews
443 helpful votes
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One of my favorites
April 6, 2018

I've never tried a TooFaced product that I didn't like. My current favorite is the Born This Way foundation as it's full coverage but doesn't look cakey at all. I've been a long time fan of their Lip Injection lip plumping gloss. It does sting a bit, but it works!

Date of experience: April 5, 2018
Bulgaria
6 reviews
28 helpful votes
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I love their products but they have made it rather difficult for people to shop outside the US. The American site doesn't take international cards and if you want to shop in the UK, you ought to pay $30+ in delivery, plus taxes on top of the original price which is just a huge turnoff. Haven't had a similar experience with any other store and if their products weren't cruelty free which is a must for me, I would've ditched them entirely for other brands.

Date of experience: October 29, 2018
India
7 reviews
5 helpful votes
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I just bought some of their cosmetics products, and it turns out to be absolutely fantastic.
I really love the mascara and pen eyeliner of them. Ultra quality products. Super long-lasting and smug proof, they are. Worth the money.

Date of experience: February 23, 2021

Overview

Too Faced has a rating of 3 stars from 131 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Too Faced most frequently mention and customer service. Too Faced ranks 4th among Cruelty-Free sites.

service
26
value
26
shipping
25
returns
22
quality
26