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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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I love knowing everything will fit and actual reviews of the products
Tire Rack was recommended by a friend when I was looking for snow tires. I did some price comparisons and liked the prices on Tire Rack, so I purchased a set of tires. As it was 4 days before Christmas, I expected to wait at least until after the Holidays to receive them. To my surprise and joy, they arrived the next day, 25 hours after ordering!
I also had an issue with my card so I accidentally ordered twice without knowing it and they reached out to me to confirm I my order was correct. This saved me the time and hassle of needing to return a set of tires I accidentally ordered.
Price was fair, customer service was good but next day delivery not so much.
However I would buy again from Tire Rack.
Ordered at 2 pm Tuesday and tires arrived at 10 am Wednesday! Amazing!
It's easy to give 5 stars. My friend referred me to Tire Rack several years ago and I have not been disappointed ever. Their website is easy to navigate, get educated, and order a quality tire for a good price. They can ship the tires to your service station or your home. They usually ship the next day. Lastly, I love the hazard protection that is included with the tire. I have shopped other companies and always come back to Tire Rack. They are a superb company!
The replacement tire (following a pothole puncture) was received impressively quickly despite the holiday season. The tire was installed by National Tire & Battery and it's performing as expected.
Ordered the tire on Wednesday and it delivered on Thursday.
Ultra fast shipping. Clean and balanced tires. Instructions for those who aren't tire people. Lugnuts and everything i needed. Thank you! Tire rack is best in the business.
Tires were delivered over night.
Could not be better
I purchased a tire to replace one which was damaged. It was convenient to have it delivered to the installer. When I got confirmation of delivery, I called the installer and was told there was no tire delivered. An hour and a half later I called again and they checked the back room and found the tire. Because of the holiday, they couldn't install it for 3 days. Then, the installation of one tire took an hour and forty minutes. I won't go back to that installer for service.
Ordered late Monday night, delivered Wednesday afternoon. Phenomenal.
It was easy to find what I was looking for.
Thanks
Tire Rack sent my tires/wheel package in about 48 hours during the crush of Christmas week. A seamless experience.
I ordered 4 tires on Monday night. I received the tires at my home Wed. Morning; about 100 miles from distribution center. Very happy with Tirerack.com... you just earned a lifelong customer.
Shipping was fast. Great service. Quality tire for a reasonable price.
I ordered 3 days before Christmas Got here in time for me to take them to the local tire shop who install them in hour. Thank you
Next day delivery and an awesome product. Looking for a fast acting tire replacement then choose this
Great experience. They process my order quickly, offer free shipping! They even put the tires on my rims & filled them with air. This made my experience placing new wheels on my car as easy as it can be.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.