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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate Tire Rack?
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Tire Rack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,078
value
26,996
shipping
26,961
quality
27,521
This company responds to reviews on average within 1 day

Instant Feedback

499,866 reviews

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Georgia
1 review
0 helpful votes
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Nice packaging
January 25, 2021

I have not put the wheels on my car yet but the packaging was really nice.

Date of experience: January 25, 2021
California
1 review
0 helpful votes
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For me this place is the best
January 25, 2021

This is my second time using tire rack. As a female, I find anything to do with my car intimidating. Tire rack saves me around 300$ in two tires. Next day delivery. As long as they keep this integrity of best price, best service, I will always come back and I will always recommend.

Date of experience: January 25, 2021
California
1 review
0 helpful votes
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Fast shipping, great tires
January 25, 2021

The tires really did ship next day and I was able to get them installed at a well-rated local business. I got to test them (the Yokohama Icegaurd G075) in the snow just a few days later, and together with my awd, performed admirably. Other cars were slipping and sliding in a thick snowstorm and I felt nary a slip.

Date of experience: January 25, 2021
Pennsylvania
1 review
0 helpful votes
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4 Rims
February 26, 2021

I ordered 4 black rims for my Mazda3 and they shipped in a week! A little expensive but I'm very happy with my purchase.

Date of experience: January 25, 2021
Missouri
1 review
0 helpful votes
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Great Price
January 25, 2021

Great price for any tires, and I was able to find exactly what I was looking for with a great price. Also, they shipped the tire the next day, so it was really helpful since this is my work car and was able to get it fix without loosing any time from my work. Definitely would recommend to purchase from them.

Date of experience: January 25, 2021
Illinois
1 review
0 helpful votes
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Great Service.
January 25, 2021

Wasn't expecting the tires to already be installed on the rims and received my order a day early.

Date of experience: January 25, 2021
New York
1 review
0 helpful votes
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Tire purchases
January 25, 2021

I was shocked on how fast the tires got to my house. Received tires with in 24 hours after placing my order. Very satisfied customer.

Date of experience: January 25, 2021
Louisiana
1 review
0 helpful votes
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Easy ordering and quick delivery
January 25, 2021

Ordering was so simple. I ordered and the next day the tires were delivered to my door. I did have to initiate a return because I'd gotten the wrong size for my rims but even the return process was easy and UPS will be at my door to pick up the tires. The new ones that I ordered will be delivered to an authorized partner for installation.

Date of experience: January 25, 2021
Georgia
1 review
0 helpful votes
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Best experience ever
January 25, 2021

Everything was perfect! I will always buy the tires here

Date of experience: January 25, 2021
Maryland
1 review
0 helpful votes
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Super Fast and efficient!
February 26, 2021

Ordered tires, and they were delivered within 24 hrs to the shop of my choice. Just as ordered!

Date of experience: January 25, 2021
New York
1 review
0 helpful votes
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Struts and shocks
January 25, 2021

I received great advice from the live chat team. I asked them to check my online order and found out I ordered duplicated parts. Great advice re products to purchase.

Date of experience: January 25, 2021
Georgia
1 review
0 helpful votes
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Satisfied
January 25, 2021

Thanks for the speedy delivery! Quality at affordable prices!

Date of experience: January 25, 2021
Florida
1 review
0 helpful votes
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Very good
February 26, 2021

Fastest delivery I've ever had. I recommend this site for anyone looking to buy some tires for his vehicle.

Date of experience: January 25, 2021
New Hampshire
1 review
0 helpful votes
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Replacement Tire
January 25, 2021

I needed a replacement tire for my Toyota Tacoma when I got a flat after ******* miles. The supplier would honor the road hazard warranty but had none in stock. Fortunately I was able to order it from tire rack, receive it in 4 days, and have it installed. They honored the warranty and covered the cost.

Date of experience: January 25, 2021
California
1 review
0 helpful votes
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Fast and accurate shipping
February 26, 2021

Easy to purchase. Fast shipping. Good customer service. Products are in perfect condition

Date of experience: January 25, 2021
New Jersey
1 review
0 helpful votes
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Great company fast shipping
February 26, 2021

Awesome experience. Been using them for years now. Road hazard protection is great as well

Date of experience: January 25, 2021
New York
1 review
0 helpful votes
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Cosmetic problem w/ tire
January 25, 2021

Price, ordering and delivery was very good - one of the tires does have a yellow line around it the tread. Not the end of the world but irritating thing to see every drive.

Date of experience: January 25, 2021
Indiana
1 review
0 helpful votes
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Quick service.
January 25, 2021

I have ordered general grabbers from here about a year ago and never did the spare for my '97 Wrangler as it was under a cover. Well the size I got was much larger than the spare and it needed to be changed. I purchased a single tire for the spare on a Saturday, and it was ready for me to pick up early Monday morning. Perfect:-)

Date of experience: January 25, 2021
California
1 review
0 helpful votes
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Purchase and delivery experinece!
January 25, 2021

Painless, flawless and fast, from ordering to delivery to installer.

Date of experience: January 25, 2021
Illinois
1 review
0 helpful votes
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On Time Tires
January 25, 2021

They called to let me know that the transaction did not go through. Processed the New information without transferring me. The Tires still Came the next day even after credit card mix up

Date of experience: January 25, 2021