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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Tire Rack is a great place to purchase parts, get information and even guidance on your project. The reason my title may throw some uncertainty on my experience is because of the rotors I received. I went a little further on the quality of the Centric and bought the Cryo-coated. The rotors I received have what looks like several drops of rust on the braking surface. Not a lot but none the less it looks like someone took liquid rust with a dropper and placed half a dozen or so droplets on the surface. It is dried and hard and comes off with a sharp blade leaving a noticeable mark at each spot (not pitted but visible). Not knowing a lot about Cryo-treated rotors, I do not know if this will compromise the performance of these rotors. I am a little disappointed but willing to try them this Spring when the weather is warmer hoping for the best.
I ordered my rims in a few minutes then in two days it arrived! Super fast and definitely gonna make another purchase here again!
Good experience overall, would recommend. Was referred by friend. Tires delivered to requested facility and put on.
These guys are always great to deal with. They always call me before shipping tires too make sure that there right size tires had been ordered.
Very fast and efficient service! Will definitely use this service again.
Got the rims i ordered in under a week and no damage or any issues would highly recommend.
Price and service on top of the market.
Thanks for everything
I loved ordering from them! The wheels came three days early and I was impressed with the packaging! Not to mention that the wheels are of good quality and look amazing. Would 100% recommend!
I knew I needed some snow tires for the upcoming snow storm and I placed the order for some good years and they arrived next day as promised. So much better than shopping at the tire store, luckily I found a shop that installs for only $10 per wheel so it really pays.
My order came two days after I placed! Great turnaround and great turnover!
Tires arrived in two days. They were well packaged. Installation was very easy. Great price
They feels super nice and they add stability to car.
I couldn't get the tires locally so tried tire rack - fantastic! Cheaper AND next day delivery - such a good decision
Flexible options and great prices. Plenty of delivery options for home or dealers.
Excellent Service, delivery was on time and at my doorsteps.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.