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TicketSales.comReviews 2,211

3.4

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From the business

TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.

TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.

Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.

TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html


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TicketSales.com Reviews Summary

The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 7 days

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17,429 reviews

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eddie b.
1 review
0 helpful votes
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./...
January 25, 2020

./...

Date of experience: January 24, 2020
Richard D.
3 reviews
0 helpful votes
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Na
January 24, 2020

Na

Date of experience: January 24, 2020
Jona H.
1 review
0 helpful votes
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Easy ordering!
January 24, 2020

Easy ordering!

Date of experience: January 24, 2020
GIGI P.
1 review
0 helpful votes
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I think this is a complete rip off charging to send me an email. You should be ashamed! Never recommend this site!

Date of experience: January 24, 2020
jerome l.
1 review
0 helpful votes
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Hidden fee
January 24, 2020

Hidden fee

Date of experience: January 24, 2020
Steve W.
1 review
0 helpful votes
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It was quick and easy, love it
January 24, 2020

It was quick and easy, love it

Date of experience: January 23, 2020
alan w.
1 review
0 helpful votes
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Thumbs up
January 24, 2020

Thumbs up

Date of experience: January 23, 2020
larry l.
1 review
0 helpful votes
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Very good
January 23, 2020

Very good

Date of experience: January 23, 2020
Robin F.
1 review
0 helpful votes
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Quick, good service
January 23, 2020

Quick, good service.

Date of experience: January 23, 2020
Ian B.
1 review
0 helpful votes
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Used it because I had to
January 22, 2020

Used it because I had to. I am happy the service was fast.

Date of experience: January 22, 2020
Robert D.
1 review
0 helpful votes
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It was great
January 22, 2020

It was great. No issues

Date of experience: January 22, 2020
Deb P.
1 review
0 helpful votes
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We haven't attended the event yet that our tickets are for but the process was easy. Thanks!

Date of experience: January 22, 2020
Brandon M.
1 review
0 helpful votes
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Great experience, would definitely recommend this service t the anyone looking to get in on some action!

Date of experience: January 22, 2020
Howard L.
1 review
0 helpful votes
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Thanks
January 22, 2020

Thanks.

Date of experience: January 21, 2020
Bill L.
17 reviews
0 helpful votes
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Great ability to choose seats
January 21, 2020

Great ability to choose seats

Date of experience: January 21, 2020
Isidro B.
1 review
0 helpful votes
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Thank you for a smooth process
January 21, 2020

Thank you for a smooth process

Date of experience: January 21, 2020
Curtis B.
1 review
0 helpful votes
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Easy
January 21, 2020

Easy

Date of experience: January 20, 2020
Michael A.
7 reviews
0 helpful votes
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Hope the show is as great as buying the tickets
January 21, 2020

Hope the show is as great as buying the tickets

Date of experience: January 20, 2020
Bethany N.
1 review
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Cheaper than anywhere else and had better seats
January 21, 2020

Cheaper than anywhere else and had better seats

Date of experience: January 20, 2020
Martha L.
1 review
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Great
January 21, 2020

Great

Date of experience: January 20, 2020