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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
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Excellent Service
I need to find out how to get refunded for the Bon Jovi concert.
Very quick and easy to get the tickets and no wait time!
Do your best to provide the ticket that I didn't received so far, it was supposed to be
An online ticket, it means electronic format, easy to make on apps based provisions. After 1 month I've just got the Order confirmation. Please provide the ticket to
End this purchase and be sure that I haven't made a mistake. Thank you!
Bought for parents. Hope it is a great gift. Process seemed easy.
Love the Performer and the Venue.
Experience was pretty efficient. I immediately received a link to my electronic tickets. Thanks.
Process complemented without a hitch.
First time ordering here...GHawd I hope it's ok
Nice. Easy to use.
Would prefer a better seating chart diagram so I know where the seats are.
Is King Crimson cancelled?
The charges for reserving the tickets was very expensive.
Glad to get great tickets
All good. And easy
Easy
Easy. Clear.
This company refuses to refund people for tickets that NASCAR is refunding for. It is a good glimpse of how this company truly operates! POOR POOR POOR BUSINESS DURING A PANDEMIC!
Very easy however I purchased Alianz insurance and have absolutely no information from them. I'd like to print the policy out and keep it with my tickets in case I should need to refer to it. I feel like I paid $23.45 for nothing.
Nicely designed site. Would like more delivery options.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members