TicketSales.comReviews 2,211

It's impossible to get a hold of them. Your wait times on home. No one in live chat can fix my problem or find my tickets before my session expires/ I sent an email and have not heard back from them. I purchased 13 tickets at $648 and they cannot be found. I just got a hold of someone and got disconnected. I have spent hours trying to get someone to find them. I am now going to cancel my order with by credit card company and dispute my purchase. Don't use this site!

I have never experienced customer service as bad as I have from ticketsales.com. I was not allowed to speak to a manager based on the call with Luis and I had 2 chats that took extremely too long without resolution the day of the event when I still had not received the tickets I ordered 1 and a half months prior to the event. I requested a refund because you were unable to provide me tickets until my phone call with Luis where the tickets were transferred only 2 hours before game time. This is unacceptable and poor business. I will never use this company again and hopefully this review helps others.

They will not give you your money back even if it's over $500 and your event got canceled. "Store credit" during coronavirus times. LOL. Give me my refund. I went through ticketmaster to purchase tickets originally and was redirected to the ticketsonsale website. BUYERS BEWARE. They've held onto $600 of mine for over a year now and refuse to issue a refund! Crooks! Not to mention they'll give you a "store credit" but i can NOT find anywhere on their website to "log in". NEVER use this site or Ticketmaster. They are both in the screwing people over business it seems.

Good, fast and i got my tickets within minutes. Glenn Bozo sent me the tickets. Im pleased with the service.

I purchased tickets to see a Broadway production for today (April 10,2021) last July with ticket insurance because I knew it might be cancelled due to Covid-19. In January, the venue announced its unfortunate cancellation. I've been trying since January to get my refund but to no avail. They claim that they have not been notified of the cancellation but instead it's just postponed. I have sent them screenshots of the venues website and contacted the venue for them to confirm the cancellation and given them that email. They still claim they can't refund me because it's not cancelled. They seem completely incapable of reading my emails and explanations. They don't care. They just want to steal my money.

My father tried to purchase tickets to a Rodeo, 3 months from now, he clicked a link that looked as though he was buying directly from the fairgrounds. As soon as he made the purchase, my sister in law said the tickets should have only cost him $30 each. He was charged $80! I immediately helped him call Ticketsales to cancel. After being hung up one 3 times, I went through the live chat. I was quickly told that unfortunately the seller had already secured the tickets on their end so it could no longer be canceled. This was now only 10 minutes after the purchase at 6:30 on a Sunday. Not only do they present themselves as something they are not, they are dishonest.