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TicketSales.comReviews 2,211

3.4

From the business

TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.

TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.

Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.

TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html


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TicketSales.com Reviews Summary

The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 7 days

Instant Feedback

17,429 reviews
Jammie H.
1 review
0 helpful votes
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It was fast and easy
October 23, 2017

It was fast and easy

Date of experience: October 23, 2017
Gail P.
1 review
0 helpful votes
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I think the service charge rates are very high considering that there is not much work to complete the process other than sending me the tickets by email

Date of experience: October 23, 2017
Alexander B.
1 review
0 helpful votes
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Superb service, easy to find what you are looking for.

Date of experience: October 22, 2017
marta d.
1 review
0 helpful votes
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So far so good
October 22, 2017

So far so good

Date of experience: October 22, 2017
Catherine T.
3 reviews
0 helpful votes
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It was quick and easy, and I can get tickets sent to my phone

Date of experience: October 21, 2017
Mary D.
1 review
0 helpful votes
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I would like to know how successful I will be at getting my tickets before game time.

I was surprised pleasantly how quickly I received the tickets. The seats were great and the game was exciting and I was happy FSU won.

Date of experience: October 21, 2017
Irene W.
1 review
0 helpful votes
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Easy to buy
October 20, 2017

Easy to buy. It would be convenient to show seat numbers to know if all of the seats are together. Overall satisfied with the order.

Date of experience: October 20, 2017
Mauricio Q.
1 review
0 helpful votes
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So far a good experience
October 17, 2017

So far a good experience. Quick and easy to follow. Got tickets. Hopefully tickets are good. Driving 5 hrs for this

Date of experience: October 16, 2017
leonard m.
1 review
0 helpful votes
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Easy to navigate & smooth transaction
October 16, 2017

Easy to navigate & smooth transaction

Date of experience: October 16, 2017
taunee p.
1 review
0 helpful votes
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Great Game!
October 15, 2017

Great Game!

Date of experience: October 15, 2017
Leslie M.
1 review
0 helpful votes
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Easy enough to purchase tickets
October 15, 2017

Easy enough to purchase tickets.

Date of experience: October 15, 2017
joseph R.
3 reviews
0 helpful votes
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N/a
October 15, 2017

N/a

Date of experience: October 15, 2017
Kim V.
11 reviews
0 helpful votes
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No problems
October 15, 2017

No problems

Date of experience: October 15, 2017
Joseph B.
1 review
0 helpful votes
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Very quick
October 15, 2017

Very quick

Date of experience: October 15, 2017
Judith E.
14 reviews
0 helpful votes
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Say to use
October 14, 2017

Say to use

Date of experience: October 14, 2017
Anthony M.
7 reviews
0 helpful votes
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It was very good
October 14, 2017

It was very good. Although when I first entered my email address and pressed continue, it didn't go through. Had to do it a few times.

Date of experience: October 14, 2017
Nona F.
1 review
0 helpful votes
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This was so easy to purchase tickets
October 13, 2017

This was so easy to purchase tickets. Although the first try I received a message stating the seats were no longer available to make a different selection I made the same selection and it let me purchase the tickets.

Date of experience: October 12, 2017
Sandra J.
19 reviews
0 helpful votes
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It was quick and easy
October 12, 2017

It was quick and easy

Date of experience: October 12, 2017
Brenda R.
1 review
0 helpful votes
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The service was quick and easy
October 11, 2017

The service was quick and easy.

Date of experience: October 11, 2017
sue f.
1 review
0 helpful votes
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I don't think i should be paying in American dollars for a concert that is in Canada i am only using this web site because ticket master has no tickets left

Date of experience: October 10, 2017