From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Difficult delivery due to weather delays
It was fine so far. It listed the tickets as 80$ but I ended up paying over 232.00$ for 2 tickets. So if there are fees if you list that up front it would be nice because I could have went direct to the Hult Center & paid much less.
Quick and Easy
Purchase was painless except for additional fees.
Selecting and ordering tickets was fairly easy. Did not like the high fees for each ticket.
Quick and easy
No issues
Great, cant wait till game.
Horrible experience.
I bought the tickets under the impression I was paying the price advertised but after extra fees that weren't mentioned my price almost doubled. There were 2 shows the night of the show. I purchase tickets to the first show but when my tickets were scanned at the door the were for the second show so I had to buy 3 new tickets! I will never buy tickets from you again. Other websites were selling tickets with no hidden fees and were still cheaper after taxes. We also missed part of the opening act because of the wrong tickets that were sold to me. It ruined our experience but taught me a valuable lesson, to never purchase concert tickets from your company again.
So far the experience that I have had is good. The process has been easy.
Very fast
Easy to navigate and quick. I'm not computer savvy but this was quick and easy!
Good
Easy and quick
Expensive
Very easy to buy.
Fast and easy. Cant wait to attend
The purchase was in USD should have been disclosed sooner and where is the 20.00 discount I was offered
Price was higher comparatively.
That was quick!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members