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TicketNetworkReviews 2,320

3.2
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TicketNetwork Reviews Summary

TicketNetwork has a rating of 3.2 stars from 2,320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TicketNetwork most frequently mention great time, purchase tickets and last night. TicketNetwork ranks 7th among Tickets sites.

service
112
value
112
shipping
93
returns
62
quality
106
New York
1 review
0 helpful votes
Follow Darleen B.
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Tickets for "One Direction" sold out on Ticketmaster over a year before the concert date. I was so happy to see that I could purchase them on Ticketnetwork. The website was really easy to use and included a map of the arena so we could decide which seats we wanted. The tickets arrived a few days after I ordered them and the concert was still months away. They were printed from ticketfast and I was a little nervous because of hearing stories of people printing copies and selling them. However, we had no problems. The concert was fantastic, we had excellent seats, and I had some very happy teenage girls.

Date of experience: August 5, 2013
Virginia
1 review
0 helpful votes
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I purchased tickets from ticketnetwork.com for the first time, at first I wasn't sure because to be quite honest, I did not know too much about them, but today, I'm just really glad I did, the experience was great, tickets were a few bucks cheaper than some of their competitors and they arrived in just a couple of days, which was a plus for me, I highly recommend ticketnetwork.com and I will definetely use them again for future events.

Date of experience: August 4, 2013
Alabama
2 reviews
0 helpful votes
Follow Micheal P.
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I had a great experience! I ordered the tickets online and printed them out. I even purchased a parking permit. The seats were awesome. Everything was great.

Date of experience: August 3, 2013
Michigan
1 review
1 helpful vote
Follow Neha G.
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Your review will help others learn about this website.

Please do not review if you are affiliated or have a conflict of interest with this website. I booked music tour with wiz khalifa and asap rocky in detroit through ticket network. Tickets were cheaper than other websites and i found this site more reliable than others. The moment i booked i got a conformation call from theireay call center and all the details were sent via email. Everything was easy to book, understand and access whatever was required. Customer care executives cleared all the doubts with patience n courtesy. N ofcourse event was awesome.
I wud like to book more tickets with them in near future.
Sure its a goahaed from my side.

Date of experience: August 1, 2013
Louisiana
1 review
1 helpful vote
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DO NOT BUY TICKETS FROM THIS COMPANY... I ORDERED TICKETS FOUR MONTHS AGO AND WHEN IT CAME TIME FOR THE SHOW THEY DIDN'T HAVE THE TICKETS I SPENT $660 ON! We ended up sitting in the hallway on folding chairs with the employees! They only partially refunded my money!

Date of experience: July 22, 2013
New York
1 review
0 helpful votes
Follow Susan C.
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I was a little nervous ordering tickets for a Cardinals game. It was a last minute decision to go so I didn't think I had enough time to get tickets in the mail. The site had an option to look at electronic tickets only. I ordered tickets and got what I ordered in a very timely fashion. I am getting ready to order from them again!

Date of experience: July 16, 2013
Pennsylvania
1 review
0 helpful votes
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Honest and helpful
June 30, 2013

Honest and helpful - the seller contacted us right away to tell us he was Fed-Exing the tickets so we would have them sooner, instead of at the gate, which allowed us earlier access to the venue - great information and great communication - overall excellent experience.

Date of experience: June 30, 2013
Texas
5 reviews
3 helpful votes
Follow Tom P.
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I ordered my tickets by talking to one of there reps and he was super helpful. He checked all seats and found he best ones for my family. Tickets came real fast and we are looking forward to using them again! One of the best site to get concert tickets!

Date of experience: June 29, 2013
Colombia
7 reviews
34 helpful votes
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I am very big fan of theater performances out there these days and getting tickets has always been a dilemma for me. I like to find last minute deals while in New York. When expecting a visit in the City That Never Sleeps, watching any of the plays mentioned would definitely give me a sublime experience like no other.
I am glad that this industry entity called as TicketNetwork ensures that I always get a ticket whenever I need one. Cancelled tickets or seats that were reserved but were never taken could be made available for us by this seller. This is a great advantage when we want the assurance that we will always be given access to those shows.
You should come and visit the online site of this ticket seller one of these days. Be impressed at what they can do for you and your friends.

Date of experience: June 26, 2013
Wisconsin
1 review
0 helpful votes
Follow Barry c.
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We got exallent seats for the price. What was great was the ability to view our seats before purchasing them. Tickets were devilered prompty and securley also, which was great. Also the email we recieved, which included what time we signed for them tell us how proffesional your company is.

Date of experience: June 24, 2013
Georgia
1 review
0 helpful votes
Follow Sumara S.
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First time buying concert tickets. It went smooth, no problems at all. Will use them again.

Date of experience: June 22, 2013
Georgia
3 reviews
0 helpful votes
Follow Linda N.
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Website is user friendly and without incident. Would recommend to anyone seeking event tickets!

Date of experience: June 21, 2013
Colorado
1 review
1 helpful vote
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My wife and I were very impressed with ticketnetwork. We found the tickets we wanted at a great price and a really quick delivery time. We will be ordering tickets thru this site a lot more.

Date of experience: June 19, 2013
Canada
1 review
0 helpful votes
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The entire experience with Ticketnetwork.com was awesome. Easy to order tickets, tickets were as advertised, delivered on time and had no issues with the tickets at the actual show.

I would absolutely use Ticketnetwork.com again.

Stewart

Date of experience: June 18, 2013
Pennsylvania
1 review
0 helpful votes
Follow Christina M.
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Had a great experience! The tickets I bought were cheap and were delivered within a week. I also love this site because of the emails I recieve keeping me informed of nearby concerts. You definitely will not regret using ticketnetwork.com

Date of experience: June 17, 2013
Ohio
1 review
0 helpful votes
Follow Sarah H.
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Recently bought tickets on here to Fleetwood Mac. Was very skeptical not ordering from well known sites like Ticketmaster/Stub hub, but I had no problems in ordering and receiving tickets. Was able to purchase seats out on the floor two weeks before the concert and other sites were sold out or twice as much. This site worked in conjunction with a local Cleveland company called AmazingTickets (so that is who I received my tickets from). It was very simple to receive tickets through Flashseats and had no problems getting my tickets well in advance. Also, had no problems entering the arena with a drivers license connected to the Flash seats account!

Date of experience: June 16, 2013
California
1 review
1 helpful vote
Follow teresa g.
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Well this is my first and last time I will ever order tickets through this website. I ordered tickets to a concert in section 123, I recieve tickets in the mail the day before the concert, but not only that but I recieve tickets to section 107. I called and they tell me the tickets have been upgraded. The tickets are the same price and same distance away from the stage, how is this an upgrade. Not only that but we specifically got tickets to that section because our two family members decided to also go, so they got tickets to section 124 right next to where we were supposed to be. I called the number and the guy tells me to call back and talk to whoever answers the phone the next day, which is the day of he concert. If I wanted tickets to section 107 I would have obviously bought them. And even if it was an upgrade like he said it wss, why didn't they notify me. Terrible customer service! Worst part that I paid for tickets to a section that I didn't choose to buy.

Date of experience: June 13, 2013
Ticket N. — TicketNetwork Rep
over a year old

Hello Teresa! Thank you for your comments. I'm very sorry to hear that you're unhappy with your order. If your ticket seller provided you with different tickets without your acceptance, we would definitely want to know about that. Sellers are not allowed to substitute any event tickets, even if they're better for the customer, without the customer's acceptance of any changes. Please email your Purchase Number and additional information to our manager Marie at customerservice@ticketnetwork.com and she will look into the issue for you. Thanks so much!

Ohio
1 review
1 helpful vote
Follow William S.
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Its a third party site but well worth the time. My only problem was the tickets I purchased were 70 dollar tickets that I ended up paying 155 dollars a piece for. BUT the seats were front row to a great show so in the end I have no complaints. It was a great date night for myself and my significant other. Definately worth the price in the end. The tickets were delivered promptly, and they have a ticket tracker so you can find where your tickets are. Highly recommend to anyone who cant find tickets to the event you've been waiting for. I searched all the "Big Time" ticket retailers and I couldnt get tickets closer than the back row... Front Row is what I got through them. Ticket Network I definately am a repeat customer!

Date of experience: June 11, 2013
Illinois
1 review
0 helpful votes
Follow tony t.
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Best tickets I have ever had! Customer service is excellent! Hate to give them such a good review would rather keep them to myself but will share the great experience i had with everyone! Keep up the great job and you will have a returning customer in myself as well as my friends!

Date of experience: June 11, 2013
Ticket N. — TicketNetwork Rep
over a year old

Hello Tony! Thanks so much! We really appreciate the great review!:-)

Rhode Island
3 reviews
3 helpful votes
Follow Nik W.
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Quick, easy, and overall stress free. Purchased broadway tickets the day before for a very reasonable price. Immediately received an email as to where I could pick up the tickets and how soon/late would be reasonable. Not long after that I received a phone call with specific directions to help me find the ticket booth and answer any questions I had. I Arrived in New York 4 hours prior to the show the ticket booth was within walking distance to the theater district which made it very pain free. No hiccups or issues from start to finish. I will definitely be using this site to get tickets for future events and refer to friends.

Date of experience: June 10, 2013
Ticket N. — TicketNetwork Rep
over a year old

Hello Nik! That's wonderful! We know it can be hard to find tickets at the last minute, so we're glad to have helped you secure some great seats!:-)

From the business

TicketNetwork.com is the signature retail website of TicketNetwork, Inc. Founded in 2002, this Connecticut-based ticket software company developed the pathways necessary to create our massive online marketplace.

Since launching in 2007, our website has helped connect thousands of live entertainment fans to the vast network of independent sellers that list tickets on the TicketNetwork® Online Exchange. These sellers—from fans with extra or unwanted tickets, to professional ticket brokers—offer more than 7.5 Million event tickets on our exchange every day.

Our purpose is simple: provide fans (like you!) with access to this huge selection of quality event tickets, even when they are sold out elsewhere.

We have a dedicated team of professionals working hard to make sure that you have the most up-to-date information about upcoming live events and real-time access to the largest ticket exchange on the web. Most importantly, we pride ourselves on providing personalized customer service, cutting edge security, and a 100% Money Back Guarantee, so you can shop safely.


ticketnetwork.com
Founded in 2002
South Windsor, CT, United States