TicketNetworkReviews 2,320

They should just be called scalpers.com and be upfront about it. Bought tickets from here and got invoice from some third party seller in Kansas (both I and the event I bought tickets for are in California). Apparently there are no laws against scalping in Kansas as there are here. They gave me the worst possible seats for the money. I guess I should have caught on when the seating descriptions were incredibly vague. And there was a hefty "service fee" per ticket that I thought was strange. Now I'm stuck with terrible seats that costed way more than they needed to. Go through ticketmaster! Don't get ripped off! (Oh and the tickets they sent me were from ticketmaster by the way, they just acted as a third party to jack up the price for me.)
Serves me right for not doing my research before buying tickets. Don't do what I did. Make sure you are buying your tickets directly!

ZERO rating! Terrible website... My friends flew all the way from Greece to go to Coachella... We bought our tickets from this website November last year. The seller was supposed to send them to us on April 1st. Since then he's been low balling us and finally today they said that they don't have the tickets to give us... As a favor ticket network had decided to be nice give us 'refund' for the money we paid... Forget about the $4000 that we paid to get here from Greece... Please BEWARE and DO NOT deal with Scams like this... The seller name is actually Mike Griffin. He sells tickets as *******@aol.com.

They offered a $25 discount for my order and even applied it to my order right before checkout, then it disappeared when I placed the order. When I called, I got transferred to a very rude person who told me I should have read the fine print, even though their site led me to believe it was applicable until I placed the order. They then told me there was absolutely nothing they can do since they're just a middle-man and the order was already confirmed by the real seller. I'll NEVER work with them again. Their "middle-man" system is not worth this hassle.

This is the first review I have ever bothered to write and purchase via the net quite often. Absolutely the worst experience I can imagine. I bought two tickets as a gift and they were delivered which is were the good news ends. I had them FedExed at an exhorbatant rate as time was important. They simply printed the e-tickets and put them in a FedEx cardboard pack. They left them outside my door while I was out of town in the rain. When I got home the wind had blown the package into the driveway and the contents were soaked through leaving the tickets a soaked waded mess. When I called they left me on hold for almost 20 minutes before they got on nd started finger pointing saying they were the middle man and I needed to wait for the actual ticket supplier to contact me! No apologies just get off the phone.

Horrible customer service from start to finish and this is the type of organization that gives ecommerce a BAD name! STAY AWAY! RUDE, inefficient money grubbers!

If I could give this website less than a one star rating, I would. I purchased two tickets to coachella weekend 1 back in January; they were supposed to be delivered April 1. It is now April 3, I tracked my tickets and now the estimated arrival date has been pushed back to April 11 (THE DAY OF COACHELLA) of course, they've already charged $869 to my account yet have not done their job of delivering my tickets on time, let alone even before the concert. I have emailed them and called and left messages multiple times but of course, no response. Needless to say this company is a huge scam. Due to them I have lost almost $900 and also will most likely not be attending Coachella. BEWARE OF THIS WEBSITE.

BEWARE! I ordered tickets for a show I was going to take my office to. I ordered several months in advance. As you know, all sales are final. I didn't get my tickets for weeks (even though they charged my credit card) and so I called Ticketnetwork and the seller and they both told me everything was okay. Several weeks went by and no tickets, I called again and I was told everything was okay. 1 week before the event, I am told I am not getting my tickets. Oh surprise, more expensive tickets are available. I get those to not disappoint my office. I get email confirmation and a day later a Fed Ex tracking # saying my tickets have shipped. Later, I get another phone call telling me I am not getting those tickets but they have other tickets for me. Either I get these or disappoint my office... I buy these. Oh thanks Ticketnetwork for refusing to even discount the processing fee! I ended up spending a TON more for tickets and you can't even begin to imagine how frustrating this was.

Beware of higher then value tickets. I was purchasing what I thought were discount broadway tickets. The site indicated the value of the ticket was $312 discounted to $154. After all the service fees were included the cost turned out to be over $200. There was also a pickup fee added to the cost. I was later informed that I was to pick up the ticket at the box office. I was shocked to see the actual face value of the ticket was $98. DO NOT PURCHSE FROM THIS SITE.

We located the Ticketnetwork website as we were searching for concert tickets. We found the website easy to navigate. They offered a lot of concerts to choose from. We located what we were looking for, set up an account and purchased the tickets electronically. We didn't print our tickets immediately. We received an email urging us to print our tickets as the concert date got closer, which is standard having worked with Ticketmaster; but when I received a personal phone call from their Customer Service agent I was blown away. They wanted to ensure we got those tickets in our possession. Great Service and will use company again!

Just called to ask some questions about 2014 Superbowl tickets. Their prices were lower than Stubhub but buyer beware. They do not have the tickets in hand and their customer service staff lack any knowledge of how tickets for the largest sporting event in the world worked. She actually told me that they would have "e-tickets" (a lie since all SB tickets are pre-printed) and when I questioned her on that she said the "seller" would meet me 2-3 hours before the game to hand me my tickets. Hello!? This is the SB with heightened security. I'm suppose to meet someone "near the stadium" to pick up the tickets right before the game? They won't even let you near the parking lot or get on the shuttles to the stadium without a ticket in hand. Stay away from this site.

I was buying tickets for a group of friends that live abroad for the Superbowl 2014. The prices were surprisingly good but what a surprise! After getting the tickets, I found out that all the tickets I bought were VOIDED without even asking for proof of ID, or anything else. Which means if I didn't call to buy more tickets for parking I would NEVER KNOW until 1 day before the game, with no chances of getting any ticket at all. Also they are not the ticket brokers, which means they will charge a ridiculous amount of money for "service and handling", they will not provide you with any solutions for any of your ticket's problems and you will have to call the seller anyway.
Good thing dough, because from now on, I know who I have to call for my ticket needs and for that I have to thank Ticket Network.