From the business
Over the past two decades, The First Group has forged a reputation as one of the hospitality industry’s leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Bolstering our reputation as the region’s premier end-to-end hospitality solutions provider, we operate a diverse, high-value asset portfolio ranging from award-winning upscale hotels and residences to exciting F&B outlets and lifestyle venues. Our visionary, trailblazing approach to hotel and hospitality asset management has made us a trusted partner of some of the industry’s leading global brands. Discover more at www.thefirstgroup.com
The First Group Reviews Summary
The First Group generally enjoys a positive reputation, with customers frequently praising the professionalism and friendliness of the staff, as well as the informative nature of their investment presentations. Many reviewers appreciated the seamless organization of their experiences and the welcoming atmosphere. However, some concerns were raised about communication issues and a lack of clear planning, which led to feelings of unpredictability and stress during their trips. Additionally, discrepancies regarding package inclusions created disappointment for some customers. Overall, the company demonstrates strong customer service but could enhance its communication and planning processes to further improve client satisfaction.
This summary is generated by AI, based on text from customer reviews
On behalf of the client
Good afternoon Sana, Thank you so much for everything, The service was excellent
Next time you get such a package you let me Know
God bless you.
On Behalf of the client:
Bonjour Mme Sana, Je voulais juste vous remercier de votre assistance lors de notre séjour à Dubaï.
Merci infiniment de tout cœur et que le Seigneur vous bénisse.
Very nice package, allowed us to discover how is beautiful Dubai.
This is the 1 time for me here, and will not be the last.
Thank you M. Islam for your assistance to make it memorable.
Dear sir,
It's our first time in dubai. Hope to enjoy our journey and if it's so pleasent think to invest for a room suite to spend our holidays once a year for 2 seniors
خيارات رائعة، اتطلع لخوض التجربة والاستمتاع بهذه الرحلة
ممتازه امل التواصل مع زوجي لتأكيد باقي عملية الحجز *******031
We wish to have a rewarding and memorable stay and awesome hospitality.
LO QUE QUIERO COMENTAR QUE NO ME DA OPCIÓN PARA VIAJAR EN OTRA FECHA, YO QUIERO IR A FINALES DE NOVIEMBRE 2022
My experience with Heidi is wonderful. We are looking forward to meet Heidi once again.
We are 8 family members coming to Dubai through your service. I would like to request your team to arrange for our airport pick-up on arrival and drop-off at the end our our trip which would be great deal of kindness from your side. We will truly appreciate it. Thank you so so much.
Dear Mr. Farheen,
Thank you for becoming a member of our exclusive Dubai Lifestyle Experience.
We trust your holiday to Dubai will be one that you never forget!
Our team will be reaching out to you shortly.
Safe travels,
The First Group
تجربة ممتازة واتمنى قضاء وقت ممتع باذن الله
Good greetings
I thank you very much for everything From dealing with credibility and meeting the wishes of the client and supporting him at all times.
I thank the generous professor Sana Zerad, who has been following us throughout the journey with all taste, manners, good dealing, kindness and care.
A fun trip that was made more beautiful by the beautiful bouquet that was in its content.
The family and I are very grateful to you.
Ahmed the jingles.
C'est une bonne opportunité pour visiter dubai et connaître first group
Cher Monsieur Nizar,
Merci pour votre avis.
Nous sommes impatients de dépasser vos attentes à Dubaï en tant que l'un de nos membres Dubai Lifestyle Experience.
Voyages en toute sécurité,
The First Group
لم تكتمل الزيارة بعد ولاكن لست راضى عن التواصل
ليس لدى معرفه عن تطلبات الزياره ولا يوجد تواصل بشكل جيد
Mr Ricardo Salmon LED-******* a hotel guest stayed at Wyndham Dubai Marina and I've met him at our lounge to book some excursions as they are first time to visit Dubai and need more information of where to go and how to book, I've established a contact with Me Ricky and booked for him some excursions as well as I've arranged Yacht Cruise dinner for his wife's birthday and he was amazed and very satisfied of my overall arrangements,,
In addition I gave Mr Ricardo a brief of TGF profile and booked him an investment Tour at our office as a potential investor.
Mr Ricardo expressed his gratitude towards our services and he will absolutely recommend our company to his friends and family back home in USA.
Mohamed Hamouda.
Dear Mr. Hamouda,
Thank you for conveying the kind words from Mr. Ricardo!
Our team will be reaching out to him shortly.
Kindest regards,
The First Group
Waiting for your reply. Our first experience was very Good. I would like to offer this journey to my wife as its her birthday.
Dear Dr. N.,
Thank you for your review and feedback on your trip to Dubai with our exclusive Dubai Lifestyle Experience!
We're so glad to hear that you had a memorable time. We look forward to welcoming you again.
Our team will be reaching out to you shortly.
Best regards,
The First Group
Am happy with your introduction am looking forward to experiencing it
Dear Mr. Alfred,
Thank you for becoming a member of our exclusive Dubai Lifestyle Experience.
We look forward to welcoming you to Dubai!
Safe travels,
The First Group
Alles wat goed
Behalf inplannen wat dingen was niet zo goed
الخدمة ممتازة و تعامل الموظفين جميل و محترم
Met with Said, a gentleman that is very interesting to be with. Very courteous and simple guy. Presentations were pointedly exciting. Always ready to assist and adapt to your peculiarities. Was able to seal some exciting holiday deals. Beautiful people altogether.
Dear Mr. Abiodun,
Thank you for your review and feedback on the service you received.
We pride ourselves in delivering exceptional customer service; and it is gratifying to learn that you had a pleasant experience with our team.
We look forward to welcoming you to Dubai!
Warmest regards,
The First Group
اهلا ومرحبا
اتمنى من شركة ذا فيرست جروب توفير السائق والسيارة طوال فترة الاقامة
،عزيزي السيد يوسف. شكرا لك على ملاحظاتك
نتطلع إلى الترحيب بك وبزوجتك في دبي في تجربة دبي لايف ستايل.
،نتمنى لك رحلة آمنة
ذا فيرست جروب
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Mr. Marco,
Thank you for your feedback and for sharing your thoughts about The First Group and your experience in Dubai.
We look forward to seeing you again!
Warmest Regards,
The First Group