TextNow

They let me have a great number with great service for years. Then they deleted my account and chime and Google stole my money. Because I can't log in to my account.Its not right I want my money you stole my money, give it back dammit.

Textnow is Great to have as I started using almost 6 years ago for a second number on wifi and then I realized I could save Money with buying a SIM card so I did and cancelled my expensive Mobile carrier plan. I use it in a couple of old T-mobile and unlocked phones that I swap the SIM around in which is nice.
I now only use Textnow as it Saves me money every month,and been using it for 3 yrs now. Love that it is FREE Unlimited Calls and Texts and about 8 months ago they added FREE Data for Emails and Google Maps. Love it and highly recommend to anyone that wants to have a way to keep in contact and save money.

The app was ok, great for texting. Then I decided to pay for a year to secure my number, this allows me to get Confirmation emails for websites. No sooner that I paid for this service they terminated my account saying that I violated their Terms of Use but they could not tell me what violation I made. I was doing the same thing that I had been for a couple of months. Their support is only available by Chat and it is horrible, they did not want to do anything to help me.

I am sick and tired of this company letting scammers use their services. Their "solution" is to just text EACH of the scam numbers the command #STOP to block them. Only, when that happens, another one quickly pops up in its place. They are not doing properly verifying members as required by US law and I am frankly sick of it. Reporting the numbers does nothing, but reporting the company to the FTC and lawyering up should do the trick. If you are being messed with by scammers using the crime-permitting app, then please, if you are an American, consider the following information for your reporting purposes which can be found in the attached photos.

Very stupid. They updated it and now it's just bad and terrible and awful and frustrating. I had for a while before and it pretty good. But that years ago. Now is updated and bad. It doesn't even let me login or make an account and none of the buttons work. I don't know anything after that because it won't let me in. Also, I was doing that I was trying to call somebody in an important situation. But who cares. *sigh*

At first the service was wonderful. I felt that this company truly cared about bringing service free of charge. I truly needed this service. 2019 is when the service began faltering. It never was got better. Though I eventually had no reliable service I soon regretted that I had no way to cancel the premium service that I had upgraded to. Worse more, TextNow has been charging my registered bank card monthly ever since even though they have many Tech Help records which indicate I the has not been in operation for more than a year.

DO NOT GET ANY PHONE APP. I have had multiple people calling this # and txt this # all hours of the night. Looking for a hooker! Hookers use these as their business lines. Text now gave me someone else's #! Talk about security issues. I feel so unsafe. And very scared when they call or txt me. And am now trapped because I have used this # for things I have to get calls from. If you want safety just get a pre paid. I have reached out for help and not once has the issue been addressed. And I live everyday in fear I've upset one of the callers and they trace it to find me! Shame on you guys. This innocent has happened with all the apps. And is absurd!

After five years of using this app and being general fine with the service I was terminated from it for violating their Terms of Service (ToS). They won't explain what I did or reinstate after chatting with them (no customer service number to call) but of course they're going to keep my money and Apple won't refund it either since it's been more than 60 days since my subscription renewal.

Great little scam they and Apple have going on. Cut the service but keep the money. Then split the pot at the end for a nice payday.

Don't get sucked into their scam world and save yourself the aggravation.

I had my textnow account for several years and even paid for the verification code service. My account apparently violated their terms of service even though I texted my friend and then couldn't text her any more. There seems to be no customer service number to reach and have been unsuccessful in resolving this. It's basically a scam because they take your money and you have no way to get it back or anything. I loved textnow until they did this. Can't count on them anymore.

I have an annual subscription from Textnow starts from Sept 2021 - Sept 2022.
But on Feb 2022, they unilaterally denied the service.
When I contacted their customer support person Jason, he refused to service and denied to refund the money. Pathetic.

I have been stalked and harassed for two years because of companies like this. I complain every night and they do absolutely nothing except send back a scripted message about how they are sorry and I should contact my local authorities. They will not even assist the Officer who is working on the case. They do not care about my safety and have lack of concern for anyone except the criminals who use this service. I have contacted the FCC, the FBI, and new stations. This will not end well... for them.