business logo of TextNow

TextNow

Overview

TextNow has a rating of 4.2 stars from 581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextNow most frequently mention phone service and sim card. TextNow ranks 7th among Mobile Applications sites.

service
64
value
56
shipping
32
returns
29
quality
60
This company responds to reviews on average within 0 days
+23
How would you rate TextNow?
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North Carolina
1 review
0 helpful votes
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Outstanding
November 18, 2024

Everything is and has been great.And and i i have have to to have have 50 50 fifty fifty characters imagine that there.

Date of experience: November 18, 2024
Canada
1 review
0 helpful votes
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Essentialy helpful.
November 19, 2024

I find the TextNow app very helpful as it provide me with a free second phone number. And its reliable too.

Date of experience: November 18, 2024
Michigan
1 review
0 helpful votes
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Great concept with a few irritations
July 26, 2024

Overall, the texting and calls are good. I've had a lot of dropped calls or calls i cannot answer even though i had strong wifi. That's my biggest frustration. I also did not know you can't send links in text which would have prompted me to use another service but now I've given this number out for my business so it's too late.

Date of experience: July 26, 2024
Tennessee
1 review
0 helpful votes
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Won't allow me to...
July 20, 2024

I've been trying to change my signature but no matter what I do it goes back to the old one. I hate not having that control.

Date of experience: July 20, 2024
Jason G. TextNow Rep
10 months ago

Hey Paula, thanks for your review and we apologize for the inconvenience. Regrettably this is a feature we're removing as we're having issues implementing it. We've sent you a private message to assist further!

South Carolina
1 review
0 helpful votes
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Great
November 18, 2024

The phone service has been awesome. I wish the data service was cheaper then I would not need 2 phone services

Date of experience: November 17, 2024
Georgia
1 review
0 helpful votes
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A lot of your services could be better...
September 7, 2024

There needs to be a better way to stop calls from spammers. I keep getting phone calls from someone who used to own this number and I block all the numbers but they use other ways to keep calling. It's annoying! Other than that this service is great!

Date of experience: September 7, 2024
Jason G. TextNow Rep
8 months ago

Hey Monica! Thanks for your review and sorry that you're receiving these unwanted calls. I've sent a PM to assist further!

Connecticut
1 review
0 helpful votes
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Pretty good free service
April 16, 2024

Almost every function of this app is free (things like photo storage only come with the paid version), but the only real caveats for a user looking for a free app are that you have to use your number every so often (I think every week? Not sure) to keep it active, and, of course, ads. They're not terrible, though, far less intrusive than they could be, and overall not a bad tradeoff for a free app. (There is also an ad-free version available.)

Date of experience: April 16, 2024
Arkansas
1 review
1 helpful vote
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Text Now Review
April 20, 2024

I paid $1 for a sim card and if all i need is calling & texting i get unlimited and dont have to pay another dime for a phone bill, or phone card, none of that. I think its amazing! Great job Text Now! Keep up the good work. Lisa Ford

Date of experience: April 19, 2024
Ohio
1 review
0 helpful votes
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Perfect
April 27, 2024

I'm disabled and don't leave the house much so having cell service over the Wi-Fi works perfect for me! Never had any problems. Unless you count the ones that it took an older person to get used to the app. Hahaha Thanks text now!

Date of experience: April 27, 2024
Washington
1 review
0 helpful votes
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Always reliable when I need it!
November 18, 2024

I've had TextNow for YEARS and never had any issues. Not a bot and or paid customer, you owe it to yourself to see how reliable this service is!

Date of experience: November 18, 2024
Canada
1 review
0 helpful votes
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Sometimes incoming calls ring on my older tablet at home without ringing on my cell phone connected on WiFi away or at home at all; often inconsistent VoIP performance and at a disadvantage with competing free VoIP services allowing two factor and other verifications, as well as international call and texting. Advertising on TextNow is increasingly intrusive and time consuming--faster to relaunch it to continue time sensitive communications like texting... other than these inconveniences (American business culture transforming TextNows Canadian social consciousness foundation) individuels with low income must tolerate to use it

Date of experience: June 26, 2024
South Carolina
1 review
0 helpful votes
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Just started using it it won't let me submit it because I hadn't used 50 Catherine but I just started using this app I really don't know how to tell you on this

TextNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 27, 2024
Jason G. TextNow Rep
8 months ago

Hey Steven, thanks for your review and so sorry to hear that you're having issues using our app. I've sent a PM to assist further!

California
1 review
0 helpful votes
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One of the best txting apps thus far
April 21, 2024

This app is great, you can send picture messages, the speed of the message is quick. You can send videos but I wish they would update their system to have better video quality. Other than that very satisfied.

Date of experience: April 21, 2024
Washington
1 review
0 helpful votes
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Don't get paid for a week then TextNow
July 23, 2024

I have been using the same number for 3yrs with your app and I love it I want to lock my number in but I am on disability and have no extra money now but I will be locked in some time

Date of experience: July 23, 2024
Virginia
1 review
4 helpful votes
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Trash
March 24, 2022

Real trash. Lost number and account is suspended for email verification. Want to delete my account but no such option. Support stinks (some stupid Bot that is probably better than live support if they had one). I am surprised at people that call this free service. Get some self respect. This excess overload of intrusive ads should never be called 'free'. Coverage is very poor in my area, I can only use it with 'WIFI Calling'.

Date of experience: March 24, 2022
North Carolina
1 review
0 helpful votes
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Saver
July 30, 2024

Thank God I was fortunate to learn about this App. My other phone froze up. I had no means of communication. Once I downloaded this on my saved phone, I have used it everyday. It is a remarkable App.

Date of experience: July 30, 2024
Missouri
1 review
0 helpful votes
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Always there when I've needed it
August 30, 2024

It comes in handy as a second phone line. Very convenient to use when im having outage issues with my regular provider

Date of experience: August 30, 2024
California
1 review
7 helpful votes
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I sent a few group messages to ppl saying Happy Thanksgiving. I assumed this set off a spam alert. I message them on live chat. They say sorry your account is deleted and cannot be recovered "under any circumstances". You cannot get your conversation data either. Not "without a subpoena". I hope this place burns to the ground. 6 months of important conversation data gone. So unprofessional to tell people you have a new number. UGH

+2
Date of experience: November 25, 2022
Canada
1 review
0 helpful votes
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Free calling
August 25, 2024

There is a delay between 2 parties within the conversation at times and reception is not always clear. Overall for a free service I am satisfied as this is not my only phone service this is used as a secondary line for Job search and long distance use.

Date of experience: August 25, 2024
Jason G. TextNow Rep
8 months ago

Hey Cici, thanks for your review and for taking the time to let us know about your calling concerns. I've sent you a PM to assist further!

Washington
1 review
0 helpful votes
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Good enough
August 5, 2024

App is easily my first choice over alternatives, but it generally sucks, the density of ads and the glitches are annoying and calls often dont go through

It also split one person - messaging me from one number - into 4 conversations, at random
Idk why

Date of experience: August 4, 2024
Jason G. TextNow Rep
9 months ago

Hey Emma, thanks for your review! We're sorry to hear that you're having issues using your TextNow app. I've sent a PM to assist further!