business logo of TextNow

TextNow

Overview

TextNow has a rating of 4.2 stars from 581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextNow most frequently mention phone service and sim card. TextNow ranks 7th among Mobile Applications sites.

service
64
value
56
shipping
32
returns
29
quality
60
This company responds to reviews on average within 0 days
+23
How would you rate TextNow?
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Florida
1 review
0 helpful votes
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Best service in the world
August 16, 2024

Perfect calls.good texting.great with wifi.connections

Date of experience: August 16, 2024
Washington
1 review
0 helpful votes
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Easy link provided to resolve my issue
May 14, 2024

After getting the proper understanding of what I needed I was provided with a link to resolve my issue.

Date of experience: May 14, 2024
Massachusetts
1 review
0 helpful votes
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I was trying to call someone and they were just no answering... But thanks to TextNow, I was able to trick my "friend";into answering the phone. Lol!;Avoid me NOW!😝SUCKA!

Date of experience: April 16, 2024
Canada
1 review
0 helpful votes
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Connecting without breaking the wallet
June 3, 2024

The most impressive connectivity I had is with Textme. All you need is a phone and internet connectivity. Amazing app without scarring your wallet.

Date of experience: June 2, 2024
Nevada
1 review
3 helpful votes
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This app is a scam when I tried to use my phone number to unlock my Twitter account and it said the phone number was invalid! Please do not use this app it is a scam!

Date of experience: March 26, 2021
Missouri
1 review
0 helpful votes
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What would I do without text now.
April 12, 2024

When I couldn't pay my phone bill and I couldn't figure out where to go to make a call.There are no payphones and I have a phone.Just didn't have the money to activate it.Thank god for text now.

Date of experience: April 12, 2024
Pennsylvania
1 review
0 helpful votes
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10 toes down for the bag 💞👣👇💸
September 18, 2024

Good for business, out of town and in town family and friends communication skills business line rather than some commercial cleaning

Date of experience: September 18, 2024
California
1 review
7 helpful votes
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This is first hand true real information as of 10. 19. 18.
1. Used gift card to purchase phone with service promo until the end of the year. Card was rejected but funds were taken anyway. Theft outright!
2. After contacting bank phone was sent right away to avoid fraud prosecution.
3. No real customer phone number to speak to someone about account or support only chat. Hiding behind computers
4. The company is located in Canada which is outside the jurisdiction of USA law which is not worth fighting unless your wealthy.
5. They tried to access my gift card funds without my consent yesterday but were blocked. Another theft attempt.
6. App is always trying to dominate my phone and keeps resetting itself until I disable all google garbage crap from the phone and took away all permissions except messaging.
7. Too many friggin ads which is supposed to prompt you to upgrade. NOT!
8. Wouldn't port my number in and gave some lame $#*! excuse of why they couldn't do it.

Final thoughts: these bastards are out right thieves and you take a great risk in giving them your real bank account info thus the gift card which is controllable from your end.
Once funds are depleted the number is toasted. That's why these A**holes won't accept them as payment for phones or services. Caveat Emptor - Buyer Beware.

In my opinion this company sucks big $#*! stinky elephant balls STAY AWAY!

Charge of $69.99 (in picture) was never authorized making this company straight thieves! (tried to sneak $70 bucks of my funds behind my back but were blocked!)

Date of experience: November 20, 2018
Missouri
1 review
1 helpful vote
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They just made the site not functional anymore. All I used to do to get in was log into the site and now they took that away. NOW, I HAVE TO DOWNLOAD THE FREAKING APP AND HAVE IT USE UP ALL OF THE FREAKING SPACE ON MY COMPUTER. The worst part about it is that they just sneaked this in without telling ANYBODY!

- Nick The Customer Hero

Date of experience: June 14, 2023
Jason G. TextNow Rep
over a year old

Hi Nick, thanks for your review and we're sorry to hear that you're having issues accessing your account. To clarify, it is only required to use our mobile app to sign up for an account. We've sent you a private message to assist further!

Alaska
1 review
2 helpful votes
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BEWARE OF SCAMMERS
October 17, 2020

I've been getting these weird messages from a dating app I use called Tagged. Each message comes from a girl using 1 photograph on there profile. The conversations always start out quite normal but what concerns me the most is that every single girl that is messaging me who gives me there phone # has a (786) area code. I find it hard to believe all the girls talking to me have the same exact area code and not to mention when I reverse the phone # it show's there all voip #'s, From (Doral Florida), associated with textnow. If your unfamiliar with the app. It is a 3rd party software that offer's free texting or calls to it's user's. Be aware and alert. These scammers are getting smarter these days. They lure you in, talk to you like a normal person, wait for you to let your guard down and take advantage. I thought thing's we're going well at first but the minute stories began circulating about how they needed money for mysterious tragic event's happening in there lives. Things took a turn for the worst and many red flags we're drawn. Don't let these people fool you. If it sounds to good to be true or if you get a strange feeling. Trust your instincts or avoid the situation at all costs.

Date of experience: October 17, 2020
Wisconsin
1 review
8 helpful votes
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$#*! this $#*!
December 2, 2019

WELL WOULD BE NICE IF MY PETTY EX COULD STOP CALLING ME BUT NAH WITH TEXT NOW HE CAN MAKE ALL THE NEW NUMBERS HE WANTS TO $#*!ING HARASS ME. So as far as I'm concerned this $#*! shouldn't be available period. Un $#*!in real I have to put up with this $#*! everyday. Over 200 numbers blocked in my phone and more to continue. Why should I have to pay money I worked hard for bc this stupid $#*!ing app. $#*! this $#*!

Date of experience: December 2, 2019
Kentucky
1 review
0 helpful votes
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Text Now Reviews
May 7, 2024

The Text Now Service is working out for me and it automatically stops whenever it gets ready to default.
Thanks

Date of experience: May 7, 2024
New York
1 review
0 helpful votes
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Great Service and Affordable
June 7, 2024

I have been using TextNow since 2021 and the service has been awesome. The cost for the service I am enrolled in is extremely affordable.

Date of experience: June 7, 2024
Texas
1 review
0 helpful votes
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Clear and convenient
June 8, 2024

TextNow has become a welcome tool in my everyday life. The option of changing your number with ease is very helpful.

Date of experience: June 8, 2024
Mississippi
1 review
4 helpful votes
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Poo
August 30, 2016

I have terrible service, my calls are always dropped or rejected. My phone freezes up just for the hell of it. At any time it feels like it. I just don't understand.

Date of experience: August 30, 2016
Jamaica
1 review
0 helpful votes
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FRADULENT COMPANY
February 1, 2020

DO NOT USE THIS APP. IT IS A FRAUD! THEY stole my money and lie about the account not being linked to the purchase. I sent proof of apple receipt and proof of the account i use for textnow and they refuse to refund me and keep giving me the go around. DO NOT USE THIS APP

Date of experience: February 1, 2020
Texas
1 review
4 helpful votes
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Don't do it.
September 7, 2018

Thought this was a great deal 40 a month for unlimited. The unlimited is is 23GB LTE which is usual for unlimited, but usually after you use the 23GB you get a slower speed 3g or 4g. With this company you only get 2g, which is so slow you just give up on trying to do anything. On top of all of this I can't make a phone call. The people I call can't hear me. Twice I tryed customer support. Was told both times I would hear from then in 24 hours. First time I never got a response, 2nd time I call again after 4 days, this time I got a response. They told me I should check their web site and see if I could find something there that would resolve the problem. I also told them if the problem wasn't resolved I'd have to get a different company. Their response to that was they were sorry if I had to leave. This is probably the worst customer support I've ever seen. Do yourself a favor and pay a little more and go with Cricket or Metro Pcs.

Date of experience: September 7, 2018
Kentucky
1 review
5 helpful votes
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Text now not good
October 13, 2017

I have a text now phone but no service. So I wanted to use it on sprint. It can't be unlocked. They have put their software in it and you can't get rid of it. Stay away from TEXT NOW.

Date of experience: October 12, 2017
Pennsylvania
1 review
1 helpful vote
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ZERO STARS IF I COULD. :(( Had a textnow number I'd used for 5 years that was taken away because I was sick and didnt check my email for less than 2 weeks... that sums up your respect for customers! I have 2 text now phones I gave to workers who didnt have phones and they will be replaced this week... I have given this number to many people who have no other number to contact me and I'm not sure what to do as I've never lost a phone number unexpectedly without providing another number for correspondence... this sucks and I will review them on every site so nobody finds out how easy it is to lose your number if you miss a email... funny thing is I wouldn't paid to get it back but it's already given away the day they took my number from me... STAY AWAY FROM THIS HORRIBLE SITUATION I AM IN AND GET A REAL PHONE COMPANY!

Date of experience: February 14, 2020
Canada
1 review
0 helpful votes
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No Issues
May 1, 2024

Great and easy to use VoIP app. Every text sent so far was received and haven't heard of any issues regarding non-delivery.

Date of experience: April 30, 2024