TextbookRush Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. Positive sentiments highlight competitive pricing, a wide selection of textbooks, and satisfactory product quality when items are received. However, significant concerns arise from prolonged order processing and shipping delays, leading to frustration among customers. Issues with order cancellations, lack of tracking information, and inadequate customer support further exacerbate dissatisfaction. Overall, while the company offers appealing prices and a user-friendly purchasing experience, it must address operational inefficiencies and communication gaps to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I researched prices and found textbook rush to be more generous than other vendors. I was skeptical. Mailed my textbooks in later than what was asked to do. They sent a reminder and I got them in the mail using the printed shipping label. They let me know when the books were received and confirmed that I was getting a check for said amount. Check was sent and received as they stated. Everything was smooth, they honored the buyback price and the process seemed to be easier than other vendors who wanted me to take pictures ect.
I have been buying and selling with Textbook Rush for at least 4 years and never had a problem with the company. The prices are better or similar to other online bookstores and the turn around time for processing your order is super quick. The company keeps up with the new technology and always adds features to the website/app for the benefit of the customer. The pricing and time swiftness of the company can not be beat! Highly recommend.
The book arrived promptly and it was in almost new condition.
I have sold to many buyback companies, and Textbook Rush is the best. They are honest, pay the fastest of all, and pay the most for your books. You can trust them!
Highly recommended. The best buyback company for textbooks! They do not try to scam you like the others. You can actually trust them!
Good and quick. Easy. Good and quick. Easy. Good and quick. Easy.
Looking for this book based on a recommendation in a fly fishing article.
Niice hardback book, received in great condition.
Very easy and smooth. I shipped my two calculus textbooks and they sent the promised amount thru paypal the day the books were checked in. Very happy.
My experience is productive with very good service to have my book.
Process and sent me my money the day after receiving my textbook.
This was an easy transaction. Couldn't have asked for a better way to sell a textbook. Would recommend.
Excellent sell back service. Quick payment and easy sell back
I've sold textbooks to Textbook Rush since 2016, and I appreciate that the platform has never changed to anything gimmicky and scammy-looking - this is how it should always be! They just tell me how much they'll offer for whatever books I have laying around, and I get the shipping label and my money without a problem.
Excellent, and fast service, with great prices. Easy to use site.
Great prices for my books! Easy to register and complete my request. Constant and professional communication through the entire process.
I found a rather esoteric programming book, and ordered it.
Great handling and not damaged. I was satisfied with the condition of my book, however, just a bit frustrated it was so expensive.
Super easy process and the payment came through with no issues.
Bank denied charge and company refused to run card again. No response via messages nor email. Went to Amazon and got the same books at half the price.
The buy back service is very easy and quick. Payment was received as promised.
From the business
Whether you're shopping for a new semester or trying to find someone to buy textbooks from last semester, TextbookRush has you covered. We're proud to be your one-stop resource for all your college textbooks — from traditional textbooks to study guides and everything in between, we offer a large selection at exceptional prices to help you save money.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members