TextbookRush has a rating of 4.2 stars from 804 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextbookRush most frequently mention great experience, easy process and quick payment. TextbookRush ranks 6th among Textbooks sites.
Although I have only bought and sold through this site a few times, I have been very impressed each time! I received my order on time. Each time I have sold to them, shipping was free and I received my check within a week! I will always choose them first!
TBR is always fast and efficient. I sent in a buyback and within a week received the approval and funds promised.
I've used them more than once and they've always been fast, efficient, fair and a pleasure to do business with.
From receiving my bid to receiving my check the process was very easy and professional. I appreciate how I was kept in contact with alerts throughout. I would definitely use this service again.
My book was quoted and the quoted price is exactly what I received. Shipping was easy. The only drawback was the very short turn around time. Since I received my quote on a Friday, I was a little concerned about the carrier getting my book to TextbookRush by the quote deadline I was given. It did make it on time and the money for my book was in my PayPal account within three days of them receiving my book.
Had a hard time adding my sons address. Also I had a charge to my credit card of $1. And a second charge of $1 to my card
Had a hard time adding my sons address. Also I had a charge to my credit card of $1
Like the way the send check fast and accurate and have called and are very patient and professional.
Fast and friendly and accurate don't waste your time on sending your check or PayPal payments.
I had to reorder another book instead, which came within 3 days fast turn around.
Selling my textbook to textbook rush was so quick and easy. After putting in the IBSN number of the book I wanted to sell they gave me a quote on the book. Once I clicked that I wanted to sell my book to them they sent me a shipping label and I packed up the book and sent it out to them. They received and processed it within a week and I received my check in the mail a few days after my book was processed. I would highly recommend selling textbooks to them.
My experience was terrible. They closed my account and I keep advising customer service live in a different household but yet you still discontinued my account. Rules are per household. Plus I already sent books to you and I still haven't been paid. So they close your account, keep your books, and not pay you. Customer Service do not listen to your needs, neither concerned about the needs of the customer. They keep sending a scribed answer which is not true. The rep was not willing to hear anything I have to say.
Process is very easy, I only wish that there was an option to scan multiple ibsn #s with phone camera like BooksRun has on their webpage instead of having to manually add each number of the ibsns.
Always great deals on books and great customer service!
They stand behind their sales 100% and i know first hand!
Great simple and easy. Paid more than other book buy back places.
Everything was easy and from finding TextbookRush, to receiving our check was about 10 days. Highly recommend.
Looking for this book based on a recommendation in a fly fishing article.
Niice hardback book, received in great condition.
This is a great place to do business with easy selling and fast payment
Great service. My daughter had this book sitting on her desk for over a year. So happy to get it out of my house and get some money in the process. The service was quick and easy!
Great service as always but website seems to run a little slow for some reason compared to other buy back companies.
Thanks for being quick and easy to do business with - very helpful, have purchased multiple items, happy with quality and service
Quick, easy, and efficient. The book was priced way lower than any other seller. Very happy with my purchase!
Answer: My main complaint with this company is that they agreed to take my returns/trade-ins that were brand new books, but then later they said the (new!) books were unacceptable and refused to say why. They sent them back to me and I sold them to another company, who gave me no trouble or shady answers. I would suggest Amazon student- they deliver exactly what that say, and are fair about returns and trade-ins.