I recently purchased 4DDiG Partition Manager from Tenorshare and unfortunately, it did not work as advertised. Despite encountering issues, I contacted Tenorshare for a refund within the 14-day window.
However, Tenorshare refused my request and accused me of being uncooperative. They demanded access to files I cannot share because I had to delete the software after finding another solution.
This entire experience has been frustrating. They offered an exchange for other software, which doesn't address my need for a refund since the purchased software malfunctioned.
Here's what went wrong:
Non-functional software: 4DDiG Partition Manager failed to perform its intended task.
Unreasonable Refund Policy: Tenorshare refused a refund despite the software not working.
Accusatory Tone: Their response was accusatory and blamed me for their software's issues.
Unhelpful Customer Service: They offered irrelevant solutions instead of addressing my refund request.
Save your money and avoid Tenorshare! There are other companies offering similar software with better customer service and clearer refund policies.
My phone was blocked and I found this system online to unblock it. Did a mistake and purchased the system for Windows instead of Mac, have requested an exchange straight away (2min after)! The answer was: "please write a review with 5 stars note first, send us a screenshot and then we will do the exchange". I said I won't write a fake review until the service is actually done, but received again the letter asking to write a review first. So here it is.
I am planning to use software from Tenorshare and am looking for its identity. But At least two persons (or legal entities) are required for each transaction or business agreement. The identity of these legal entities must be clearly and verifiably known. If this minimum requirement is not met, there is no need to think further about fraud or scams. Tenorshare conceals its identity. Where in which country and under which registration number is Tenorshare registered. It is dubious to call a company like Tenorshare trustworthy when it does not even meet the minimum requirements mentioned. Everything that has been and will be written about Tenorshare may be pure fantasy as long as these stories cannot be verified.
I will recommend 4uKey Android Windows to anyone trying to unlock a phone. It is so easy to use, any questions are answered promptly by support staff in a timely manner. They also walk you through until the job is done. I highly recommend this program. A great team that truly care what you think of their program Thank you again.
Tenorshare works for all my Samsung phone issues I totally recommend them with they're various android and iOS troubleshooting programs. Thanks tenorshare! Also, they have very helpful and understanding customer service representatives that are knowledgeable and up to date.
I recommend using Tenorshare products based on the reliability of the service. There are a lot of iphone unlocking sites out there and after checking out hundreds if not thousands of them. The only one that i can say commited to unlocking my devices and efficiently unlocked my devices was Tenorshare. Even when i occasionally have issues that i may need customer service to troubleshoot for me. The attendee assisting me was very polite and cared about my issue and addressed my issue. I fully recommend using the Tenorshare services to anyone who has iphone issues. They cover all the fields.
Hi. If you're looking for a Good Software for Lock iPhones, this is the one that will help you get unlocked or forgotten code. They have a great and easy interface with the software and the customer service is very helpful. I give them two thumbs up!
Hi, I would like to leave a review on TenorShare 4uKey for iPhone. The product does exactly what it says it will do. If you have a Lock Screen or forgotten passcode, this software will bypass it for you and unlock for you. It also can help you if you like to reset your phone if you forgot your Apple ID or password. If you're looking for a iPhone software for forgotten passwords or Lock Screens, this is the software for YOU!
Terrible customer service, I explained that the program doesn't work on my computer on the same day I purchased it and I asked for a refund and so far they haven't done so and they charged me for another month without authorization DO NOT BUY FROM THIS COMPANY IT'S A SCAM I had to change my card and ask for another one.
Folks,
Don't buy this software. Wasting time and money. Whatever their claims are fake. It won't repair any issue. If you request for refund; then they will start saying its hardware failure and can't refund.
This is very misleading. They offer no real service that iTunes and Apple do not already provide for free. Once you pay they will never refund you. Don't trust them. I did as a last resort and list my money. Their agent Zara is the worst. See your self below.
There are so many scammers out there trying to take your money for a service or product the doesn't exist, it is a peace of mind thing knowing you purchased a real service/products that actually work as advertised! You can't go wrong with these folks, they know what they're doing
Does exactly what it say, first try everytime. Customer service is absolutely amazing and willing to help every step of the way. Highly recommend this product to everyone. Easiest program out there. Very user friendly.
I tried many similar apps but i was able to do this in the easiest and fastest way with TenorShare, also customer support takes care of all your questions with their fast and effective help. Thank you very much.
Fast response and provided an ultimate resolution without back-and-forth. The product is one of the better ones I've used throughout the years. He can't get a little confusing though, as they have many similar products that do the same.
The support team really helped me out big-time when my old computer crashed. I just reached out to them and explained my dilemma and everything was taken care of in a very timely matter! Within the same day! Thank you so much! 5+ stars!
There are many other similar tools, but this one is easy to use. Also, if you want to cancel your subscription, the support center will respond quickly, so you can feel safe even if something happens.
There are many other similar tools, but I found this one to be the easiest to use. Also, if you try to cancel your subscription, the support center will respond quickly, so you can feel safe even if something happens.
Not only does their product work perfectly but I also had an issue with something completely different and they were able to point me in the right direction and get me back up and running again. I can't say enough good things.
Transfer is a useful tool when you decide to switch between technologies like IOS and Android, they really allow you to have many ways to do it. It's a great application that helps doing a very difficult task thru an incredible easy straight forward process.
I bought this company's software to unlock my ten year old son's iPhone and iPad because he forgot the password (or maybe one of his friends blocked it). I tried several different programs, but none of them helped. And then on a technical forum, I was recommended to use 4uKey Tenorshare. It's not cheap, but it really works! And it's very simple, just a few clicks on Next, Next, Next and the smartphone came to life! The guys made a great product! I highly recommend this software in case of problems with your smartphones!
Buyer Beware!
I give them 1 star only because they at least responded to a support request. However, if your product does not work as described, they will not provide a refund as they indicate on the ordering screen. They will instead send you a "response" from "Alice" offering a "wonderful" deal to get 30% back and let you get another software package. In general, be aware of these folks as they are clearly not honest.
This company has great software with effective results and even better customer service! I had an issue with accidentally purchasing the wrong software and they immediately responded and helped me swap out my softwares with zero problem! I would definitely recommend them to anyone who is having issues with their devices!
Answer: Dear customer, It is completely legit, please don't worry. We are an international software company founded in 2007. We have created many award winning, highly-rated branded software products. Tenorshare employs the most talented developers to create high-level products. Tenorshare's focus is on the iOS, Android, Windows and Mac platforms and core technology study. We provide users with solutions for device content management, data recovery, password recovery, system repair and other practical mobile phone and computer essentials. Today, Tenorshare's products and services are trusted by more than 10 million users worldwide. Look forward to hearing from you soon. Best regards, Tenorshare Support Team
Answer: Dear customer, We are an international software company founded in 2007. We have created many award winning, highly-rated branded software products. Tenorshare employs the most talented developers to create high-level products. Tenorshare's focus is on the iOS, Android, Windows and Mac platforms and core technology study. We provide users with solutions for device content management, data recovery, password recovery, system repair and other practical mobile phone and computer essentials. Today, Tenorshare's products and services are trusted by more than 10 million users worldwide. Look forward to hearing from you soon. Best regards, Tenorshare Support Team
Answer: No, once you click a factory reset all data is erase your phone.
TenorShare has a rating of 2.9 stars from 1,279 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TenorShare most frequently mention refund policy, day money and credit card. TenorShare ranks 1st among Data Backup sites.