TenorShare has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
TenorShare
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TenorShare

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Australia
1 review
0 helpful votes
Follow Kate S.
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SCAM
June 1, 2021

Scam company. The software does not work and when you ask for a refund that is promised to you when signing up they will not give it. Make sure you CANCEL your subscription as they will keep taking monthly payments from you. They are extremely difficult to communicate with. All round a horrible experience. AVOID THIS SOFTWARE AND COMPANY. They deserve zero stars.

Date of experience: June 1, 2021
Georgia
1 review
1 helpful vote
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The software I purchased simply did not work, and, what I bought was advertised as a way to gain access to your phone without doing a factory reset. Basically, the instructions were exactly what come free on your phone. I told tenershare my concerned. First offer was a refund of 30%. I managed to get them to refund 50% of my purchase price, and that ain't 100% now is it. DONT BE FOOLED, THERE PRODUCTS ARE CRAP!

Date of experience: June 17, 2021
BA
1 review
0 helpful votes
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I recently was in need of data recovery so I tried UltData, and I must say it is an outstanding software that has exceeded all my expectations. UltData has proven to be a lifesaver when it comes to data recovery, and its performance has been nothing short of remarkable.

I must extend my gratitude towards Nico from Tenorshare support team.

I recently had the pleasure of interacting with Nico from the customer support team, and I must say short and simple, an absolute superstar. Nico's dedication, professionalism, and unwavering commitment to customer satisfaction left me thoroughly impressed.

From the moment I reached out for assistance, Nico displayed exceptional knowledge and expertise. They patiently listened to my concerns and guided me through each step of the troubleshooting process. Nico's ability to explain complex technical concepts in a clear and concise manner was truly remarkable, making me feel at ease throughout the entire interaction.

What sets Nico apart is their genuine care for customers.Their commitment to providing top-notch support was evident in every interaction.

Date of experience: May 16, 2023
South Africa
1 review
0 helpful votes
Follow Muhammad Siddique A.
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I am using the software for a long time, it doesn't work for all but most of the problems has been solved with the help if this software, customer support is awesome, always extra miles to assist

Date of experience: May 13, 2023
Poland
1 review
0 helpful votes
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I've never had any issues with backups or restoring some into my phone, support is very supportive and always there to help. The programs always works without any problems on the way.

Date of experience: July 25, 2023
California
1 review
0 helpful votes
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Above and beyond
July 2, 2022

I had some difficulties with program at first contacted customer service for assistance and they helped me out quickly and on a follow question they went above and beyond my expectations A++

Date of experience: July 1, 2022
India
1 review
0 helpful votes
Follow Shashi K.
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One of the best data recovery software for mobile excellent services and support...I have tried many softwares but this tenorshare software has recovered my all phone data and it's easy to use

Date of experience: August 5, 2023
Canada
2 reviews
2 helpful votes
Follow Yudy B.
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I used their product on an old Samsung phone. It recovered more than I was expecting.
Their customer support is unbelievable reliable and fast. 100% recommended

Date of experience: May 11, 2023
Canada
1 review
0 helpful votes
Follow ryan R.
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This software DOES NOT do what it says. When removing frp lock it adds a pattern lock then restart the phone... THEN IT ASKS FOR THE SAME $#*!ING INFO THAT WAS SUPPOSED TO BE REMOVED. If i could give it zero stars i would and i want my $#*!ing money back you can keep your USELESS $#*! SOFTWARE!

Date of experience: January 4, 2021
Canada
1 review
0 helpful votes
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I love this program!
If I ever have any technical or problems with billing or and/or questions they always make sure I get the help I need which leaves me being a happy customer, Always 100%

Date of experience: August 13, 2023
Texas
1 review
0 helpful votes
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Good Luck On The Warranty! My ipad was looping the Apple logo and I could not get it to repair using iTunes. I ordered Tenorshare ReiBoot and attempted to repair it. The repair failed in repair, restore modes and deep repair. After interacting with Tenorshare across numerous emails over 3 days trying everything they suggested, it failed every time. I asked for a refund per the 30-day money back guarantee. I received an email saying the problem with my iPad might be a hardware problem and I would need to get a repair shop to provide a letter saying it was not a hardware problem as they do not honor their 30-day money back guarantee if it turns out to be a hardware issue. Nowhere in the warranty does it state that and, clearly, there is no way you would know if it were a hardware issue when you bought it. I contacted my credit card company and disputed the charge to my card. Within a few hours, I received an email from Tenorshare saying they will credit my card within 48 hours. Bottom line, these guys are shady. First, there is absolutely no indication that ReiBoot does anything other than deploy the fix provided through iTunes. Second, if you're a poor unsuspecting soul that doesn't push back, they will not honor the warranty. Total scam!

Date of experience: March 1, 2024
Rwanda
1 review
0 helpful votes
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I have been struggling with my iphone and was about to sell it for less and then i found Tenorshare with the best suit for my problem now its working proparly and big thanks to the support team special thanks to Rosetin, i recomend tenorshare to everyone.
Love from Rwanda.

Date of experience: November 25, 2022
Canada
1 review
4 helpful votes
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Very poor experience
Hello

I downloaded ReIboot to get a phone out of lock up from ios13 upgrade
Tenor share cane highly recommended for this

I followed all instructions and nothing worked.

I did not realize there were auto payments (they don't make this very clear) renewed and another payment came out a month later so I cancelled the same day

Tenorsbares "company protocol" is against a refund! Even after a polite request that I had no idea it was auto PayPal. What company does this I do not know until now

Product didn't work and I paid for two months!

TenorShare attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 11, 2019
Canada
1 review
0 helpful votes
Follow AJ R.
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Tenorshare is a expensive & data was still not recovered when the product was used. Tried to speak to customer service but did not satisfy our issue. Just offered more products.

Date of experience: July 16, 2022
Pennsylvania
1 review
0 helpful votes
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Beware recurring payments!
October 22, 2021

I signed up for this service for 1 time use but ended up being charged monthly. The vendor will not refund you for these payments once made. So just be carful!

Date of experience: October 22, 2021
India
1 review
0 helpful votes
Follow Faded A.
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Easy to use

Easy to operate easy to configure
The interface is user friendly
I suggest if you are locked out of your mobile device it's a must have tool
You don't have to go to store and pay hefty amount you can just do it yourself by downloading the app

Date of experience: April 12, 2023
Cyprus
1 review
0 helpful votes
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4uKey fraud
July 6, 2022

Terrible experience! First- this soft instate of deblocking Blocked phone. I got support ticket, send message, waited answer, they asked more info, I send more info. They told me to buy ne soft REIBOOT to fix what happened after using 4uKey. I asked refund and tried to cancel subscription. No answer. And I am sure they will charge for renewal of the license. FRAUD SCAM.

Date of experience: July 6, 2022
Nigeria
1 review
0 helpful votes
Follow e k.
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Impressive first try
October 7, 2023

Got this tool online. And just when I was scared of loosing my data, as I had been told was going to happen. The software process fixed my iPhone 13 with all my data saved. Nice job! Thank you

Date of experience: July 6, 2023
Illinois
1 review
0 helpful votes
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Amazing service
July 7, 2021

Walk me right through the steps truly amazing it was like the snap of your finger I would recommend this to anyone everyone with troubles with your iPhone well worth it

Date of experience: July 6, 2021
Iowa
1 review
1 helpful vote
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Review 4ukey
October 19, 2022

I have used this service several times and also bought it more than a few times for both android and ios. I highly recommend for anyone who likes to unlock phones

Date of experience: October 19, 2022

Overview

TenorShare has a rating of 2.9 stars from 1,280 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TenorShare most frequently mention refund policy, day money and credit card. TenorShare ranks 1st among Data Backup sites.

service
874
value
858
shipping
672
returns
735
quality
832
This company does not typically respond to reviews
+218