TackleDirect

I purchased a crimper and they did not work, you do not receive phone calls any more so I emailed multiple time and never got a response. I now look at other suppliers instead of TD because of this reason, still want to return the crimper for refund.

I actually had a product number serial code of the pool I wanted but when I spoke to a customer rep he said it was out of stock. I went back a second time and still had no luck with the wrap. I finally found the rod myself and place my order online

Would have rated 5-stars if the order process gave some indication that I was doing this via my account login. I'm not confident that my rewards points will reflect this purchase.

That said, the reels came sooner than expected. I'm excited to get these spooled with line and in use. And yes, the points are there. Changed rating to 5-stars.

There was some glitch with the shipping system when I initially placed this order. After contacting customer service, they were unable to force the shipment, but instead placed a new order for me at no charge for the same items which arrived the next day. I did actually receive the original shipment eventually, but was given a return tag to send it back. TackleDirect's customer service is always top notch.

I made order #******* on 7-1-19. It is now 7-13-19 and I have still not received my order and I cannot get information online from TD about the order. I called customer service on 7-6-19 they did not tell me why my order information was unavailable but did say my order would be received early next week. Now 7 days later nothing... I should have ordered from Bass Pro Shops

Tackle Direct is a great fishing tackle store and web business that carries a variety of items which make for a diverse shopping experience in contrast to box stores that carry all the same tackle. Their large, friendly staff is always willing to help out when in the store. Locally, they are a compliment to the area and are worth driving out of the way for as a destination fishing store.

I wasn't able to give a higher level of satisfaction because I haven't actually received my order yet, however, I appreciate the texts with updates as to delivery dates.
All in all, I'm satisfied.
Thank you

The items I needed for a fishing trip in Florida was unavailable and had to be shipped later. I was unable to get an accurate shipping date so I cancelled it. It arrived anyway 6 days late. I had to buy locally In Florida to use during the trip and now I have two sets. When items are shipped directly or delayed. A more accurate idea of arrival would be appreciated.

New product- had to wait for vendor to ship new reel before Tackle Direct could ship to me. They kept me posted on progress. Received 2 days before Trigger Fish season opened, caught several nice fish and Red Snappers this past weekend.

Purchased a rod real combo, rod originally was broken on delivery, returned and within a week had a replacement rod. Love my new combo. Now i wish they would close the Bonnet Carre' spillway so i could go and catch some fish.

Had a friend loan me a shirt after I got burned in The Florida Keys. I wore that shirt every day I stayed there. Kept my skin from burning more and allowed me to get back out in the sun. I ordered it right when I got home. Great product. Want to purchase several more

Ordering was routine. Click, click, click done. What stood out was TD had some gear that tackle stores in San Diego County did not. That's saying something. The only hitch was I charged shipping when I should not have been. As soon as this was brought to the attention of TD, the issue was resolved.

Easy to use, excellent products and they deliver exactly as promised. I will be back and let others know to use Tackle Direct as well. The quality of the shipping tube used to safely deliver your new fishing rod demonstrates their professionalism.

Please don't put stuff showing as 'in stock' if you do not actually have it available and ready to ship out. It is very misleading. I unfortunately had to miss a fishing trip because the fishing pole that I ordered wasn't available and it took about a month to receive. You guys have great quality product but the waiting time was ridiculous.

Tackledirect is a good place to buy and get information on quality merchandise if you're not sure of what you need just ask an associate and they can direct you to the proper equipment for the fishing that you like

The order shipment was delayed. But it's understandable because it was due to covid19. The customer service went out of their way to make things right. Tackle Direct has excellent service and I'll definitely continue to give them my business.

Products ordered are delivered in reasonable time & good condition. Wish shipping was less, but I am a spoiled Amazon Prime member and TackleDirect has no recurring monthly fee.
Excellent customer service at TackleDirect.

Tackle Direct is a great source for all things fishing. Best selection and fast shipping. Very satisfied with all my purchases and in the one case where I had a small issue, the customer service was top notch. Friendly professional service and advise with the best gear on the market.