Hassle free, good seller and site seems reliable
Received shipment as described
Need a phone for the best market price? Swappa is easy and safe!
Great and easy website to buy used or new devices. I only use Swappa!
Great place to get a phone. It came quickly and was exactly as described. Thank you so much!
Got burned on ebay once and switched to swappa. Absolutely no problems since then.
Nice, smooth transaction, perhaps more attention to new users, so the description match...
Love Swappa, can almost always find what I'm looking for.
Excellent Experience with the page and transaction
Very reliable process and super helpful staff. Transactions are smooth.
Swappa is a quality operation that makes buying used devises easy and with confidence.
Supportive staff that tracks and maintains successful completion of sales.
Provide a unique way to interact with trustworthy sellers and buyers,
Great intermediary for selling devices with a community feel.
If you need to purchase your phone outright, this is the place! Great deals and very secure.
Easy to use site with a good community of people buying and selling phones.
Swappa's 1000 times better than ebay trust me you'll save a lot more.
Site worked well... good communication from the seller... got what I wanted
Been doing business in Swappa for 4 years. Never had a negative experience
Transaction went smoothly. Will do business again.
Every seller I've interacted with has been absolutely perfect
Answer: Hi Neisha. Swappa is quite safe! Please see the 500+ reviews on this site referencing the safe and pleasant buying experience that is Swappa. Please email help@swappa.com if you have further questions. Thanks for using Swappa!
Answer: Hi Peggy. If you receive a device that is not as advertised then you can return it for a refund. Our policy is that simple. Swappa staff works hard to prevent problems from happening, and PayPal has extensive buyer protections in case they do. Buy with confidence. Thanks for using Swappa.
Answer: Hi Alfred, Swappa requires all users to provide the ESN number for each device when creating a listing as a verification step. For more questions, please email our support team - help@swappa.com Thanks!
Answer: Very safe, I've bought and sold over 40 phones using Swappa and have only had one problem... When that happened both Swappa and PayPal had my back.
Answer: Yes, you should remove and keep your SIM card when you sell your used phone. SIM cards are tied to your account, so are not transferable. More information and why in our FAQ: https://swappa.com/faq/sell/sim_card_included
Answer: Because they are scammers and a holes. They can't be bothered with you. Awful site. Use eBay instead.
Answer: Swappa guarantees it which goes above and beyond paypal. They are running IMEI checks and they do a great job. It's on you when you receive your phone to go through the phone check list to make sure it's good, checking cameras, microphones wfi, bluetooth, water damage check, things like that. Its really worry free buying.
Answer: Contact Swappa support. If an item is not as described by seller, the buyer is entitle to a refund.
Answer: Most sellers don't ship to African countries. This is because they include a reasonable fee on their prices to cover for shipping in the US, I guess shipping to Africa would come at a higher cost and they seem to be avoiding that for whatever reason. However, you can research and register for a freight forwarding company and have your orders shipped to them. In turn, these companies will forward your order to you when they receive it. As I pointed out before, this is something you have to read about and carefully consider. Hope that helps.
Swappa has a rating of 3.6 stars from 3,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Swappa most frequently mention great experience, new phone and mint condition. Swappa ranks 5th among Marketplace sites.