Smooth transaction, communication and support from Swappa stuff.
Has saved me so much versus eBay. Great experience
Great buying experience. Purchase went very smoothly, no issues.
Super fast delivery and arrived in excellent condition as advertised.
Swappa was great. I felt they were really looking after my best interests
We purchase all our phones on this site. Great platform
Bought at this site Iphone 5. Very happy with everything!
Ripped off on eBay turned to swappa. Another good experience here highly recommend
Swappa has always been very easy to use and facilitates good cell phone transactions.
As my other buys on Swappa all went very smoothly.
Cheaper prices than eBay and phone shipped in two days or less... can't beat that anywhere!
Great follow up and expedient service from seller.
Amazing website with very low prices for quality product.
Bought a nice I-phone for my son. Transaction was smooth and fast.
Great transaction, fast, easy Wonderful Communication and lower price than anywhere local.
Was fast and easy plus saved $$$ on a new item. Will def be using swappa again in the future.
Great communication by Swappa and seller. Product was in exceptional condition.
I believe this is my third or fourth phone bought off Swappa and they have never given me problems!
Fast, easy, reliable, will buy my next phone with swappa
Answer: Hi Neisha. Swappa is quite safe! Please see the 500+ reviews on this site referencing the safe and pleasant buying experience that is Swappa. Please email help@swappa.com if you have further questions. Thanks for using Swappa!
Answer: Hi Peggy. If you receive a device that is not as advertised then you can return it for a refund. Our policy is that simple. Swappa staff works hard to prevent problems from happening, and PayPal has extensive buyer protections in case they do. Buy with confidence. Thanks for using Swappa.
Answer: Hi Alfred, Swappa requires all users to provide the ESN number for each device when creating a listing as a verification step. For more questions, please email our support team - help@swappa.com Thanks!
Answer: Very safe, I've bought and sold over 40 phones using Swappa and have only had one problem... When that happened both Swappa and PayPal had my back.
Answer: Yes, you should remove and keep your SIM card when you sell your used phone. SIM cards are tied to your account, so are not transferable. More information and why in our FAQ: https://swappa.com/faq/sell/sim_card_included
Answer: Because they are scammers and a holes. They can't be bothered with you. Awful site. Use eBay instead.
Answer: Swappa guarantees it which goes above and beyond paypal. They are running IMEI checks and they do a great job. It's on you when you receive your phone to go through the phone check list to make sure it's good, checking cameras, microphones wfi, bluetooth, water damage check, things like that. Its really worry free buying.
Answer: Contact Swappa support. If an item is not as described by seller, the buyer is entitle to a refund.
Answer: Most sellers don't ship to African countries. This is because they include a reasonable fee on their prices to cover for shipping in the US, I guess shipping to Africa would come at a higher cost and they seem to be avoiding that for whatever reason. However, you can research and register for a freight forwarding company and have your orders shipped to them. In turn, these companies will forward your order to you when they receive it. As I pointed out before, this is something you have to read about and carefully consider. Hope that helps.
Swappa has a rating of 3.6 stars from 3,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Swappa most frequently mention great experience, new phone and mint condition. Swappa ranks 5th among Marketplace sites.