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Swagbucks

How would you rate Swagbucks?
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Florida
1 review
0 helpful votes
Follow Peyton S.
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Although it's often difficult to get a survey that you can actually take and get Swagbucks for, the points do add up pretty quickly! It didn't take me long to get enough points to redeem a $15 gift card. The only reason I didn't give 5 stars is because it takes some persistence and patience to go through surveys until there's one that actually wants your demographic. Otherwise, it's great!

Date of experience: March 3, 2019
Canada
1 review
2 helpful votes
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I have encountered two recurring problems with Swagbucks recently:
(1) I have been completing surveys that congratulate me for answering all the questions but the activity journal indicates I was disqualified.
I contacted support about these problems but they say it's my fault that surveys are not completing. They give stupid excuses like "you have more than one window open". It's like they don't know the surveys opens in a new Edge window EVERY TIME you click on the landing page list.
(2) Too many surveys take three or four times longer to complete than the amount of time indicated in the description (like 65 minutes instead of 20 or 40 minutes instead of 10!)

Date of experience: June 1, 2022
Ohio
3 reviews
31 helpful votes
Follow Angela M.
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I've always known this site was pretty bad about paying you for the things you do there, but it was a couple bucks a month to use on amazon when ordering groceries, a member for over 12 years... but now they have gone way beyond a site I feel safe on... I sent in a support request to be paid for an offer I was owed... Next thing I know they want my driver's license and a photo recognition photo of my face. This information can be used against you some day if its hacked or sold to a facial recognition software company... they try to assure you that its safe but the company they use wants to store this info for 3 years. Umm NO. Why? I would not allow them to have this for minutes let alone 3 years... We have already verified our account threw the postal mail and also threw text on our cell phones. Why are they now wanting to collect our ID and photo... that is just not right and for the 3 dollars Im owed I will not comply to this demand

Date of experience: August 6, 2022
Canada
1 review
1 helpful vote
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I have mixed feelings about whether these guys are legit. They advertise promotions that are legit and say that they will honour points after they verify with their third parties. However, when you ask the third party, they deny such an agreement in place. Swagbucks then blames the consumer despite there being a technical error in their website pointed out and you have to point with them to reason with you by demonstrating the proof that they require. They respond back with the same blurb every time without reading your additional proof that the requirements were met. I do not know if I trust these guys. If you follow the instructions and prompts to fulfill your side of the deal and then they do not honour their side, you feel like you have been taken advantage of. That is not something that I would want to have happen to someone else so recommendation... absolutely not.

Date of experience: August 9, 2019
Florida
1 review
14 helpful votes
Follow Sean B.
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Joined in 2011 got hundreds of swagbucks a day for years. Now I cant even get any points searching. Also sometimes I would complete an entire survey and at the very end it says okay almost done just a couple of questions for classification purposes. Next thing you know your disqualified after spending an hour answering questions. I deleted my account 2 days ago.

Date of experience: May 6, 2017
West Virginia
1 review
0 helpful votes
Follow Shannon A.
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Swagbucks is great for anyone who uses Amazon and could use a few extra bucks now and then. I spend a few free minutes doing surveys every day or two build up my points and then redeem for Amazon gift cards. This has come in very handy on occasions where I really needed something but was short on cash. It's not an emergency fund by any means since it take about a week to get your codes but it's sure helped me out!

Date of experience: October 30, 2019
California
1 review
0 helpful votes
Follow Eleesha M.
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Ive cashed out about 60 dollars in the last 4 months, its a cool way to make some amazon spending money. Helps kill this quarantine time. Lately surveys are getting sparse and not qualifying, or kicking you in the middle of one which feels like a waste of time. If they could fix that i would give 5 stars.

Date of experience: November 23, 2020
Washington
1 review
0 helpful votes
Follow Rick W.
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Swagbucks is fun, however, it does not care for senior citizens. If you are over 60, expect to be declined for the majority of surveys. Enough remain to entertain yourself and make a few extra bucks. I have mine all paid in Amazon Gift cards.

Date of experience: May 22, 2020
Minnesota
1 review
7 helpful votes
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Bad customer service
August 19, 2017

I've used Swagbucks occasionally for over two months. I had no trouble getting my first two Amazon gift cards. When I had enough points for another they would not send me a pin. There seems to be no customer service at all. Other people have had this problem too I have seen on review sites. It looks like I can still donate my Swagbucks to charity which I will. And then I'm done with them. If you decide to use this site I highly suggest that you cash out each time you earn at the lowest level so that they can't shut your account without you doing tons of low paid work and then not getting paid. The surveys don't pay even close to minimum wage and getting pennies for watching videos is a joke. I'm not sure the videos would even break even with the cost of powering your computer.

Date of experience: August 19, 2017
Avi K. Swagbucks Rep
over a year old

Hi Diane, did you reach out to our Compliance team for help with the Pin verification. If so, please send us a message with your Ticket ID and we will pass it along to them for follow-up. As a reminder, our Customer Service and Compliance teams are two separate departments. Customer Service does not handle verification issues. Compliance tickets do have a 10 business day turnaround time. We do apologize for the confusion!

Oregon
1 review
2 helpful votes
Follow Mike V.
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Several attempts to sign up, then the stupid program does not let me log in. When I try to get another password app indicates it sends me a reset code but never works. KARMA is working for me not letting me access a useless application that just steals your time. Find other options. This garbage sucks

Date of experience: October 1, 2018
Wisconsin
1 review
0 helpful votes
Follow Cherry S.
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Started site years ago, think was 2008 - was member in good standing for many years - then one day - told "did not like taking surveys" and learned was banned from taking Gold surveys - now lucky to make $75 in one year - shows my desperation of financial need - that I stay - though hardly any way to earn - will never understand why this happened and why this cannot be corrected - really don't deserve this treatment - it hurts in multiple ways -

Date of experience: August 21, 2019
India
27 reviews
78 helpful votes
Follow Nishant P.
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1) Swagbucks simply does not let you earn in any sort of way after the first 7/10 days... maybe a few months for others.
2) Points are never updated. Most of the contests, surveys, etc are a waste of time.
Wonder how the U. S government does not bring this site to justice. Also all those mobile apps just spam your smartphone/s.

Date of experience: January 11, 2017
Wisconsin
1 review
11 helpful votes
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Avoid Swagbucks
February 7, 2022

I spent 50 to 60 hours accumulating rewards but then when it came time for them to pay me, they claimed my survey answers were not 100% honest. ( which is a big fat lie) PLUS now my email is getting bombarded with spam emails!
Thanks Swagbucks, for cheating me out of a good chunk of money & for wasting my time, & for filling my inbox with Spam.
PS. Even if they would have paid me for what they owe me, I'd be working for less than $1 per hour. Do U know anyone who will work for that amount? I don't!

Date of experience: February 7, 2022
Nevada
4 reviews
16 helpful votes
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Holding me money
July 28, 2023

For 3 days I am waiting to get paid via paypal. Other sites pay me instantly which is the norm for surveys right now. People who do this need their money immediately and will not work with a site who thinks they can hang onto it for awhile and expect the same people to continue to use their site. I'm owed $10 7/24, $10 7/25, $10 7/27

Date of experience: July 28, 2023
New York
1 review
6 helpful votes
Follow dark m.
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What a con game this is. Don't get suckered into this cesspool of liars, con artists, and scammers. The turds that run this sideshow should find other jobs! Like following elephants with a shovel! And to these barfbrains I say this: May a toothless yak gnaw on your grandma's wheat thins!

Date of experience: July 9, 2023
Michigan
3 reviews
7 helpful votes
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Wasting your time
August 21, 2023

Swagbucks drags their feet paying out rewards. Even PayPal, which I get paid in an hour or less on any other site is a week at best. Many of their questions make me worry about identity theft, who do you bank with, what credit cards do you have, one asked for Vin# for vehicle? Obv skip these surveys but be wary, and prepared once you make about $30 in a week to be kicked out of most surveys you try...SMH

Date of experience: August 20, 2023
North Carolina
1 review
3 helpful votes
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Swagbuck sucks
August 19, 2023

They do not pay well on the surveys. They don't pay you sometimes for taking the survey(glitch?). You get 1 cent for three attempts which is not worth it. After 3 attempts you don't get anything. The surveys constantly put you through monotonous paying attention questions, so if you don't qualify for the survey you wasted lots of your time. Swagbucks sucks.

Go with survey junkey. You always at least get payed for attempts(2-3 cents). Not as much paying attention questions. Many more aspects that are better. More money and quicker. Murk is also better.

Date of experience: August 19, 2023
Ireland
2 reviews
6 helpful votes
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Not trustworthy
March 28, 2024

They have lots of surveys, but all are grossly underpaid. Moreover, often the surveys are not rewarded although they have been completed.
The customer service is non existent.
The only positive aspect is that when they pay, they pay relatively quickly.

Date of experience: March 28, 2024
Florida
1 review
0 helpful votes
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Made almost $1000
March 18, 2022

I've been using this on and off for a little less than a year and I've already redeemed almost $1,000. Any time my activities didn't show as pending after being completed all I had to do was contact customer service and they usually needed some kind of proof but it would always get sorted out. Highly recommend Swagbucks. Great customer service!

Date of experience: March 17, 2022
Utah
1 review
0 helpful votes
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Fab-u-lous Website
November 9, 2019

One of the best websites ever... can make a few $$$ quickly, which is fun, interesting and rewarding. Received PayPal payment within a couple days of redeeming my points. Would therefore highly recommend.

Date of experience: November 7, 2019

Overview

Swagbucks has a rating of 2.7 stars from 9,049 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Swagbucks most frequently mention gift card, long time and many times. Swagbucks ranks 2nd among Free Stuff sites.

service
352
value
351
shipping
231
returns
187
quality
317
This company does not typically respond to reviews
+324