I have been doing the surveys for about 2 months and loved doing them
Last week I was unable to access a survey - a message said ThIs is unavailable for you'.
I emailed them to be told my account had been blocked -
This was the response I received: Thank you for reaching out to Branded Surveys.
At Branded we expect our users to answer survey questions truthfully and to the best of their ability. There were issues with the surveys that you completed that our clients rejected.
Unfortunately, this has caused a block on your account and you will no longer be able to participate in surveys.
We apologize for any inconvenience this may have caused.
From Hanna'
The fact they blocked me without telling me and are more or less calling me a liar regarding the surveys I've completed (Gold member) is insulting and untrue.
I've emailed the, several times for a specific explanation to be ignored.
Shocking after I had really enjoyed taking their surveys, and upsetting.
I guess I'm not the only one who's been denied their due. I submitted my request for a payout and was rejected. I was told that I violated some rule but was told what I did wrong. Branded surveys then had the audacity to suspended my account. I earn those points legit and nothing else. Countless emails but no one responds. Can someone connect me a supervisor or tell me what I did wrong. All I want is my money for giving my opinion.
Tried logging in today and got this...
"Oops! Looks like you're unable to participate in our surveys.
If you think this is a mistake, please contact support and we would be happy to help verify your account."
I've been in Branded Surveys for about a week and recently got bronze status.
What do I need to verify?
Hi Timothy,
Please reach out to us directly so we can assist you with this. Thank you.
I had been using Branded Surveys for less than 2 weeks to be kicked out of the website and apparently no longer be a member of the community.
I suspect for my PayPal payout option to be the main cause since I had no trouble with the previous payout method.
The brand also has major filter questions issues that many others have complained about but yet to improve.
The redeeming qualities are the clear User Interface and payout when not PayPal.
Just lately been having issues with surveys saying missing session so when reporting them they do not give any points as they say I spent only a minute in the survey but actually it's 20 minutes. Something very wrong at the moment
Hi Yvonne,
We're sorry to hear this - please make sure you reply to those emails so our support team can take care of you. We appreciate your patience as we work to refine this process.
Last month, I left a negative feedback because of the panel's support response. My problem got finally resolved, therefore, for the sake of fairness, I'm amending my review and giving it a higher rating.
Hello Elle,
We do apologize - if your account was blocked we should have explained why. Please reach out to us at info@gobranded.com if you need any assistance.
I have been using Branded Surveys for 5 months now. Was good in the beginning, now almost every survey I qualify for (which isn't many for a 58 year old male) lets me answer all their questions and disqualifies me on the final classification questions. Don't waste your time with this site, it really isn't worth it.
Hi Maverick,
We're sorry to hear about your recent experience. We strive to provide fair and engaging survey opportunities for all members, and we apologize if you've encountered difficulties in qualifying for surveys. Your feedback is important to us, and we'll take your comments into consideration as we work to improve our platform. If you have any specific concerns or suggestions, please feel free to reach out to us. Thank you for your understanding.
I attempted 1663 surveys on the site and earned several gift cards, asked one question about one survey, and had my account frozen. Pending giftcard was cancelled. To say I'm disappointed would be an understatement.
Hi Peter,
Please reach out to us directly at info@gobranded.com so we can investigate what happened. Thank you!
This site is legit, probably has higher payout than any I've tried so far and though it looks like you're not making many points, you'll realize the amount you actually get with those small earned points are actually cashing you out at a higher paid price than most apps offer these days! Def give this a download if you're in need of cash asap it's saved me today I was broke before I just cashed out!
Hi Megan,
WOW! Congrats on your $20 earnings! Thank you for sharing your opinions with us!
Withdrawal Declined
$10.40 Money Redeemed via Branded Pay
Trans. ID: *******
Dec 27 2019 21:21 PM
Please explain why,,,,
Hello,
Thank you for reaching out to Branded Surveys.
At Branded we expect our members to provide valid information in their profile. Unfortunately, there were issues with the information that was provided in your account.
This has violated our Terms of Service and has caused a block on your account. As such, you will no longer be able to participate in surveys.
We apologize for any inconvenience this may have caused.
Thank you,
Hanna...
---But what conditions have been violated? I am a subscriber 3 years ago
And have not faced any problem. I can send my identity to verify.
These are New Year's bonuses. You have caused me severe depression----
Hello,
We do apologize if you experienced issues. Unfortunately, we are unable to share information about why your account was flagged here, but you can reach out to us directly for further information. Thank you.
Branded has been the best site I've found with taking paid surveys. A wide variety of research eligible subjects keeps things interesting and for me, helps pass some downtime. Highly recommend and very satisfied.
High disqualification rate. More often than not, you spend a long time completing a survey and you still don't get any points. Horrible customer support. Hold your funds for now reason. They suspended my account and didn't even release the money I had already made.
WASTE OF TIME!
Hi Ahi,
We do have systematic checks in place to verify the validity of our community. We're sorry that you had such a negative experience.
Branded survey is a very good site to be sincere, but I was surprised seeing my account blocked with $87 approved point and $17 pending, kindly pls admin help me open this account in other to withdrawal my hard earn money. Pls I'm begging u, *******@gmail.com
Hi Ceccy,
I'm glad we were able to resolve the above issue! Thank you for being a member of Branded Surveys!
Recently started with Brand Surveys and I am extremely impressed! I typically do not rate survey companies that i joined but this time it was a must! The website is designed exceptionally well and easy to navigate! Already in just a few weeks I have earned 3 Amazon gift codes! Keep up the great work!
Hello Sumer and welcome to Branded Surveys! We're so excited to hear that you've been able to redeem so quickly! Thank you for the kind review!
This is the site for you. Constantly send spam emails, 6-9 per day offering surveys none are ever there. Very slow paying if u do manage to earn something. Useless comes to mind. I would give this site -10, worst ever. Do ur self a favour and stay far away.
We are sorry to hear about this delay and are investigating the issue.
IF YOU LIKE TO SEE THIS CAPTION
That survey wasn't a match, sorry!
THEN THIS IS THE SITE FOR YOU, WILL WASTE UP TO 5-10 MIN DAILY PISSING YOU OFF. IF YOU DO GET A SURVEY TAKES FOREVER TO GET TO PAYOUT THEN THEY TAKE UP TO 10 DAYS TO PAY. IS THE WORSE SITE i HAVE TRIED, SWAGBUCKS IS BETTER BUT NOT WITHOUT ITS OWN ISSUES
I've been doing surveys for this site for several months. At first I made about $20 a week but then after they get you hooked, it all falls apart. Slowly, you will notice that you complete 20-40 minute surveys only to be told it is now full even though you've clearly submitted all of the answers. Contacting customer service just gives you a scripted response, no help at all. It's a toss up if you will be able to even make the $5 needed to cash out. From the other reviews, I see that over time it turns into a big scam and they just stop allowing you to make much more than the bare minimum. AND those 5-star reviews...yeah right...must be their marketing department. By the way, they have site jabber and their rating on the website...so proud of the high marks, huh? So obviously paying for 5 stars. Trust the one star reviews. Or just go see for yourself what a waste of time branded surveys is AND THEN come back and give them the one star they deserve. This is the true review.
Registered on a platform, got answered for several surveys and when the scores was 495 which is almost an amount for payout thay just blocked the account with no reason! Spent so much time and being used!
There are so many surveys and if you have an issues, they respond right away. It takes awhile to receive your payout, almost one week and that is probably my biggest complaint but overall, this is a great site and is better than the rest in the field.
After participating in surveys for months, my account was "flagged" without getting a reason. Because of this I am no longer able to access my account and lost the points I already had. Don't waste your time!
Hi CT.
We take the validity of our community very seriously, which is why your account was flagged. We do apologize.
Barred me for no reason, i always answer truthfully and had enough points for voucher but can't claim. Noticed my husband's name on my profile when contacting them, he has different account and email and does his own on his phone. Very weird. Don't recommend. After first few surveys screened out of most and hardly any offered.
Answer: I've been trying for months to get paid. Good luck to you
Answer: They are vacationing on the money they cheat you out of. Been trying to get paid for months with no luck =( Good luck to you
Answer: Yes, this is a legal legitimate way to earn rewards online. Tax rates only apply if a user makes over $600.00 USD within a year. This will only be linked to your bank account if you choose a payment method that requires it.
branded surveys has a rating of 3.2 stars from 1,017 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with branded surveys most frequently mention extra money, gift cards and great way. branded surveys ranks 3rd among Survey sites.
Hi Catina,
We value an active and valid community base. We apologize that your account was flagged. If you need specific detail as to why, we suggest reaching out to us directly.