Overview
StudentUniverse has a rating of 4 stars from 5,436 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.
Instant Feedback
Very easy and straightforward. Easy directions and fairly easy to use.
Thank you guide for making it affordable so I actually see my family this year!
It was great to utilize this student benefit provided by Amazon.
Booking my flight through here was easy and had all the information I needed!
The website is slow when loading, but other than that I had a good experience.
I find that your site gives good information about flight times, seating options, baggage options with some good prices at times. I have used your services for the past three years.
It was unclear if logging in earlier would give higher chance of being higher in que
It was good it had a little glitch where i thought it kicked me out of line, but it all worked out.
It was pretty easy to get the tickets just felt like it was all luck
It was a quick and easy checkout experience and I'm looking forward to my trip!
Over an hour of queue time. Was told I would be emailed about the cost of a flight change that never came. When I called back my call was dropped, and I did not receive a call back forcing me to sit in an hour-long queue for a third time there the customer service rep was initially unable to find my reservation, and then when she did it took her an additional 20 minutes to find possible flight changes. Terrible overall experience. I definitely do not recommend if there is any chance you will have to call too switch flight as its impossible to get a hold of them
I like it i think it worked really nice and was super convenient
The best booking experience! Would use the service again...
I was glitched out the system but joined right at 1pm and bypassed a queue so it was nice
First of all, if I could give a negative review, I would.
Studied in Barcelona Fall 2024. Booked my Student Universe flight to and from beforehand. Near the end of my study abroad, I had to change my flight for a funeral so I could make it home on time. All I needed to do was change my flight one day earlier, there were available flights and seats on those flights. However, no matter how many times I contacted them, email, phone, text message, they never got back to me. I think I contacted them over ten different times, yet I received no help from anyone whatsoever. I had to book a separate flight on my own and it ended up costing me a whole lot more. I will never use this service again and I hope others do the same. On every other ratings website, they are rated terribly, however, on THEIR website, they're rated very well. Seems off to me...
Student Universe has been great for me in planning my vacation for 2 years in a row now! I highly recommend them!
Very efficient and helpful representatives. Thank you! And I am happy with the excellent price for my flight ticket.
It was a very good experience and very easy to do……………………….!
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- Montvale, NJ, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members