Overview
StudentUniverse has a rating of 4 stars from 5,435 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.
Instant Feedback
Good discount and great app for young students and travelers
Booking was very easy to use. I liked how affordable the airfare was and it was a trusted website.
Can't receive my e-tickets so I tried to contact them, and it turned out that no body will help you at all, no one reponse your email and phone call. Just terrible
I was able to get a ticket within my budget & the website was easy to navigate!
I booked my flight through StudentUniverse and initially received a booking confirmation within minutes, along with an airline confirmation number that was even verifiable on the airline's website. However, by the second day, that PNR (Passenger Name Record) stopped working, and the airline website said, "No reservation found for this PNR."
I called StudentUniverse multiple times, and each time it took around 50 minutes to reach an agent, who was difficult to understand due to a strong accent. Finally, on the fifth day, an agent assured me that I'd receive my ticket the next day. But by day six, I was told they hadn't been able to secure the ticket, and I would need to rebook – only now, the same flight had increased by $600!
The most frustrating part was having to call StudentUniverse and endure 50 minutes of irritating hold music each time before finally reaching an agent I could speak with.
This experience was not just frustrating but completely unprofessional. If you want peace of mind when booking a flight, look elsewhere!
Glitches galore. I still didn't get a discounted price because it wouldn't move past my confirmation documents. The worst.
I received my booking from the airline and unfortunately the bags I added on there aren't on there so I don't know who I contact about that issue.
It was a good and easy purchase. The website made it very easy to purchase affordable tickets!
It was not clearly mentioned that there will be additional charges for meal request. Only after booking I got to know that I was charged extra. Why would there be extra charge for meal request when I could have done that for free later?
I'm happy with StudentUniverse. I used it to get my plane ticket to South Korea and was happy to learn that I got a little discount for my ticket. I was also able to put in a promo code and get more discount.
Im trying to find out the best price for the student and this platform offered deal price
The veg food is very nice, and it seems like we are sitting in a 5 star hotel.
I found the best price for my travel compared to all major websites
There were no issues and every process went through smoothly.
It is pretty difficult to access my trip information. I can't access the site because of ads.
It was really easy and fast. My experience was amazing with the website
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- Montvale, NJ, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members