From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Initial prices shown are fake. E.g. You have shown a ticket with a price 300, but upon booking it goes to 500.
Student Universe allows for a great user experience, as categories like cheap, fast, and other are broken down for customers to choose what is most important to them for the flight.
The tickets were slightly cheaper than expedia and kayak, however the confirmation email does not contain any useful information, it just sends you to their site for details, which is slightly inconvenient.
Good experience and nice interaction. Cleared all my doubts
It was a quick and very smooth experience overall. I'm happy with Studentuiverse every time I book here!
I put in a wrong name on the ticket I was purchasing. Student Universe helped me connect to Spirit Airlines and this has been fixed
Was able to search for flexible flights and compare prices between locations on certain dates
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An easy, quick, user-friendly process and the best fares you can possibly find; StudentUniverse is great!
La compré rápido pero no envísn los Roquetes de los vuelos ni nada solo el correo
Great service, except that I didn't get the email confirmation until the next morning
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My paid tickets for two is nice but I'm confused if I need to pay for our seats for this flight? Please help
Had a good experience with studentuniverse and got good prices
Very Easy to book. Found a good deal for a one way flight I booked on short notice 5 days from my flight date.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Normina, thanks for the feedback and question. Different airlines have different policies in terms of seat selection. Most airlines allow free selection, and some only within 24 hours before departure. It also depends on the specific route you fly. However, you can always check on the airline's website and manage your booking online for seat selection. Thank you!