From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Great experience. I strongly recommend it to everyone
I love that I can put flexible date in order to find the best priced flights. I makes choosing the flights I am looking for that much easier.
As someone who has never been on a plane and therefore has never booked plane tickets before, booking was made straightforward and easy!
Quick and convenient.
The prices are rally affordable and the experience is quite simple.
Service was good until they decided to send me a review and say it was a confirmation number which is why I'm only giving them four stars they should say please fill out a brief survey
Good……………………………………………………………………………………………………….::::..
Very good. Excellent customer service from the team
Good, no problems. Website worked well, price was better than anywhere else.
The process was simple and easy. Didn't take much for me to receive my tickets.
It was easy to search and shows flexible dates with low prices.
Good price and competitive price. Hope future will have better offers.
Hi Xiangyu, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!
I think I never found website like this to get a best travel fares.
Purchasing my international flight was quick, easy, and straight forward.
Hi Alana, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!
It's been awhile since I booked with you. Easy to navigate. I just don't quite get the bag policy.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Carly, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!