From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
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It was very seamless and clear and all my questions were answered properly and respectfully.
Super easy, great discounts and very easy to use platform
Booking was straight forward and painless! Would book again.
Very good experience, fast and excellent service. I was able to find a very good deal close to Christmas.
I couldnt believe my eyes when i saw the ticket still went with it, but didnt recieve it untill i sent a couple of emails and made some phone calls to the company, all customer service is up to date with issues and connected. Just make sure to follow up with both the website and the airline, and book your flight at least one week before your travels
It was simple and fast. It was cheaper than buying the tickets on the airlines original site
It was great to find good discount and overall great experience
Not sure if this is on my end, but it would not take two of my cards so I ended up using a parents. I had high enough of a credit limit, so I'm not sure if this is on my end if the sites end.
Great one. It's smooth & hassle free reservation.
I have done in fast also.It's smooth & hassle free reservation in past also.
It was an easy booking experience.
I like it. Thanks
There seems to be no where I can download a paper copy? I sent a copy of the forms to our grand daughter Anni Anglim who will be the one flying, hope she got it?
You guys were really really helpful. Thanks a lot.
Good for now, received my flight confirmation and it was a really good deal
The travel insurance price wasn't clear and I don't recall seeing that it only covers up until you land for one-way trips until I got the confirmation email. But it was so directly stated in that email that it seems like this is a common misunderstanding people have. I then had to go through the email-only process of canceling it, which is still pending. That's been the only downside so far.
Very bad I didn't have my ticket and it's bad you guys need to men up frm this why Simone will spend their time and effort at the end they get up with mess
Very bad, should have asked for verification at time of purchase
It was great, very easy and a great way to book travel
Great service, even better prices. Love student universe!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members