Overview
Stackry has a rating of 4.4 stars from 20,674 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stackry most frequently mention great service, shipping options and easy process. Stackry ranks 1st among Mail Forwarding sites.
I found the service very easy to use there was good communication throughout - it was also good to see a photo of the oriignal packaging which is why I asked for it to be re-packaged that was most helpful.
Really quick and simple to use, very easy process overall, but it was mindblowingly expensive! Zero stars for the price, 5 stars for the rest of the experience.
Excellent service, efficient and timely delivery and information
Stacktry works very fast, Consolidation took one day pretty much and they send pictures really fast whenever something comes into your locker.
Always happy with the service and never had any issues getting things shipped to the UK. Thanks so much :)
Hi Nikki! Thank you for taking the time to leave us a review. We're thrilled to hear that you were satisfied with our service. We strive to provide fast and efficient service, and it's great to know we met your expectations. If you have any other questions or need assistance in the future, please don't hesitate to reach out to us at support@stackry.com. We're always here to help!
Generally great but 1 lost package (not Stackry's fault) and 1 hit with massive import tax. The other 5 packages sailed through expediantly.
Mixed bag so far. 1st package lost. 2nd package sailed through. 3rd package ended up in Sweden en route to UK where it picked up a hefty customs charge.
Not quite as reliable as I'd like but overall worth it to avoid excess postage and taxes from US to UK. Also since Brexit messed pretty much everything up many US companies don't send to the UK anymore so Stackry solves that problem.
Straight forward, like seeing the pictures of the package you can judge the size of the box
Great service, very simple and straightforward. The new changes are very helpful
Convenient and fast service, friendly/efficient customer service
I like the fact that I can combine all the items into one package and have it sent to me
My money ($22.93) got deducted through Paypal in first attempt. When I clicked on Submit payment, you showed Payment Not Complete, showing for security you wish to verify emails. I verified the email then I had to Pay $22.93 again. I paid twice for the shipping. PLEASE STACKRY REFUND THE COMPANY DEDUCTED AT FIRST.
Hi Shubhankar. Thank you for bringing this to our attention. I am sorry you had an issue using our service. There are extra security measures for processing a PayPal payment with a different email address then the registered address on file. Because the first payment attempt was processed with a different email address, it was not successful. I looked into your account history and only show one successful payment to Stackry on PayPal. The additional fee you see is a temporary payment hold from your bank for a cancelled payment. The bank needs to confirm the cancellation before releasing the funds back to your available balance. This is a standard security procedure and the money should be accessible again shortly. If you wish to discuss further, please contact Veronica at support@stackry.com. Thank you and have a great day.
Stackry is always the best! The customer service is great and I know my packages will get to me in good condition.
Had a problem with shipping option but costumer services helped me greatly and rapidly!
Really recommend.
Very good! I'm very satisfied with Stackry a! Fast and sure!
Overall a great experience. To be the first time I've used such a system, everything went smoothly and was very easy.
Good experience so far. Only issue is your site does not accept my work visa so I had to use a different payment method.
Pretty good service overall ive saved alot of money on shipping while also being able to buy From US only places 10/10
The Fedex in Thailand stated they couldn't contact me despite me emailing and phoning them my package was sent back toStackry who then billed me another $500 + dollars no contact from Stackry or enquiries I wonder what I pay them for shipper beware
Hi John. Thank you for your feedback. Sorry to hear you ran into an issue using our service. We understand your frustration. Stackry receives overseas returns in batches and then the team will investigate each return with the carrier. Sadly, some carriers charge Stackry a transportation cost to send the package back to the US. The prices can be steep, because it is an import compared to an export where Stackry receives the best pricing. I looked into your account history and see FedEx advised Stackry the package was returned, because no one was at the address at the time of delivery. They claim they held the package for an extended period before return. To dispute the return charges with FedEx, we will need proof of communication between September 19th and September 30th indicating that you have spoken with a FedEx agent in Thailand. I am very sorry for the inconvenience. Please continue to work with client support on this matter and we will do our best for you.
Seems to be getting more expensive
Easy process and straight forward, good way to ship items from places who do not ship overseas
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- Nashua, NH, United States
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Business Highlights
- No membership or signup fees
- Consolidate packages to one shipment
- Shop any retailer in the U.S.!
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Cassa! Thank you for taking the time to leave us a review. We appreciate your feedback and understand that shipping costs can be a concern for our customers. We're constantly working to balance our prices with the high-quality service we strive to provide. Clients see the most value by consolidating multiple packages into one shipment to save on shipping versus sending smaller packages one by one. Compared to the rest of the industry, our pricing is very competitive, especially considering that we have no membership fees, no receiving fees, 0% US sales tax, and free storage on every one of your packages for 45 days. We hope you use our services again. ❤️ Please feel free to chat, call, or email us at support@stackry.com with any additional questions or concerns.