website thubmnail of SSEGold.com

SSEGold.comReviews 2,056

3.9

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SSEGold.com Reviews Summary

The company has established a strong reputation for providing reliable and efficient services in delivering in-game currencies, with many customers highlighting the speed of delivery and competitive pricing as significant strengths. Customer service is frequently praised for being responsive, friendly, and attentive, contributing to a high level of satisfaction. However, some customers express concerns about potential delays in order fulfillment and the need for caution against scammers. Overall, the sentiment is overwhelmingly positive, with a solid base of loyal customers who appreciate the value and convenience offered by the service.

This summary is generated by AI, based on text from customer reviews

service
56
value
55
returns
40
quality
55

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Texas
1 review
0 helpful votes
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Quick and easy
May 30, 2020

Quick and fast got to me before I got on amazing service I couldn't be happier and even gave me extra as good buisness should

Date of experience: May 29, 2020
Illinois
1 review
0 helpful votes
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Reliable, fast, everything you need from a service. I'll definitely be using them again in the future.

Date of experience: May 28, 2020
California
1 review
3 helpful votes
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I have used this service in the past with good results but something has changed for the worse at this company. The company website makes the following guarantee:-
* 24 hours delivery guarantee or compensation/refund.
I received 21% of my order within the 24 hours period but to date I still have not received the balance of my order.
I contacted SSE requesting a prorated refund (per their guarantee) but the CS rep said they could only offer 5% extra gold and that I should wait until 36 hours after I placed my order before I ask for a refund.
What is their guarantee worth if they won't live up to it?

Date of experience: May 28, 2020
Daisy X. — SSEGold.com Rep
over a year old

Hello,

Sorry for all the turnarounds. I have looked into your case. It is totally our mistake. Our supplier mistakenly marked it as completed when he delivered only part of the gold. And our livechat reps didn't make it clear when they had a workshift, which made the rest gold not delivered in time. Finally the rest gold was delivered about 10 hours ago. I wonder whether you have received it.

Due to the complexity it would lead for a partial refund (us-supplier-customer-partially delivered-mistakenly marked completed), our rep suggested you waiting for more time for our supplier to deliver. Otherwise if it's a simple partially-delivered case, we would have refunded right away if it's our mistake. Again we are terribly sorry for all the inconveniences. I will send one of our after-sales rep to you via trustpilot message and have her contact you via email too. Hope we can rebuild the confidence in our service.

Thanks and regards,

Daisy from SSE

GB
1 review
0 helpful votes
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Quick and friendly
May 29, 2020

Was concerned about being scammed when buying gold but I really didn't have to worry, this was a quick stress free process and delt with a guy named Rick who has me on what's app and makes it a personal experience but sorts any issues out or questions, he is a credit to the team and a worthy employee 10/10

Date of experience: May 28, 2020
Texas
1 review
0 helpful votes
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There great
May 28, 2020

Quick and easy, they take there business seriously. This was the third time of used them and old friend told me about them.

Date of experience: May 27, 2020
NL
1 review
0 helpful votes
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I've ordered from SseGold before, went to bed after placing my order knowing it would be there once I woke up.
As usual, the gold was waiting for me when i logged back in to the game.

Date of experience: May 25, 2020
Germany
1 review
0 helpful votes
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Great Site
May 24, 2020

Worked very well, and I'm happy everything worked that good. I would use it again at any time. Thank you!

Date of experience: May 24, 2020
NL
1 review
0 helpful votes
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You can trust SSE for fast delivery and friendly service.
I have been a satisfied customer for years.

Date of experience: May 24, 2020
Ireland
1 review
0 helpful votes
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Highly recommended
May 24, 2020

Very quick and friendly assistance. Was very helpful when I made a mistake in the order. Thank you!

Date of experience: May 23, 2020
Germany
1 review
0 helpful votes
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Nice service
May 24, 2020

Bought Gold many times on the Site and it was very quickly & cheap! Thanks you!
I will buy more times

Date of experience: May 23, 2020
Australia
1 review
0 helpful votes
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I have started using ssegold and found it to be the best service in the market. My purchase arrived very quickly and the whole process was very easy. I recommend ssegold to all my friends.

Date of experience: May 23, 2020
Illinois
3 reviews
3 helpful votes
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Consistent, Reliable, and friendly. Everything you could want from a discrete online vendor. I think when I have yet to come across an issue that isn't readily fixed. Human errors that the team scrambled to resolve and make work in my favor.

Date of experience: May 21, 2020
New Mexico
1 review
0 helpful votes
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Greatest ever
May 22, 2020

Best ever very fast and very nice easy system and the staff is all very nice loved the experience!

Date of experience: May 21, 2020
GB
1 review
0 helpful votes
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My first time ordering gold but SSEgold came through! Was abit nervous as thought i wouldn't recieve the gold but a quick delivery came through the mail! They also have the 24/7 live chat which helped me out a bunch! Would recommend this service if your looking to buy, i will be definitely using again in future!

Date of experience: May 18, 2020
Saudi Arabia
1 review
0 helpful votes
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Nice!
May 19, 2020

Fast and guaranteed, best service i ever got, this is my 10th time order and get it fast.^^/)/

Date of experience: May 17, 2020
GB
1 review
0 helpful votes
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Excellent service
May 18, 2020

Very prompt delivery and excellent service. Very reasonably priced too. I can not recommend more. Thank you.

Date of experience: May 17, 2020
Switzerland
1 review
0 helpful votes
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Efficient, fast and secure service. Contact is quickly established to ensure that everything is in order and they are very attentive to their customers

Date of experience: May 17, 2020
Illinois
1 review
0 helpful votes
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Excellent
May 18, 2020

Rick was awesome. He delivered fast and flawlessly. He definitely went above and beyond. Will do business again.

Date of experience: May 16, 2020
GB
1 review
0 helpful votes
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Great service!
May 16, 2020

Awesome communication with a quick and efficient service. Thanks a lot! Will be using again myself and would recommend to others.

Date of experience: May 15, 2020
New Zealand
1 review
0 helpful votes
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Pleasant surprise
May 16, 2020

Pleasantly surprised with the efficiency, communication and transparency of their work. Definitely recommend to those with trust issues

Date of experience: May 14, 2020

From the business

SSEgold is a professional mmorpg service provider since 2006. We now mainly sell game products for FFXIV, WOWclassic, ESO, POE, Lost Ark, New World... Our biggest advantage is our low price with a rather fast delivery time and full time customer support. Thanks for choosing SSEGOLD.


ssegold.com
Liverpool, MERS, United Kingdom