Social Security Administration

Can't get into the website without login.gov,which has to send a code to your phone and if you've changed your number since last time,you must make a new login.gov account,which of course you can't link to your SS account,and of course you can't make a new SS account;or IDme,which requires verification either through a pic of your ID(which they won't accept)or a video chat(if you can't afford a smart phone or a new laptop w/camera because your rent now takes all your income,you're SOL);and login.gov aren't even aware of how their own site operates when you contact them - they simply tell you to call SS,which means a)using up 100 minutes on the only flip phone I can afford waiting on hold,after which I'll be HUNG UP ON when some incompetent boob finally "answers" the call;or b)requesting a so-called call-back,upon which I'll be hung up on again once I answer the phone. SS won't do jack diddly squat other than hang up on someone. It's pointless for them to even have a website since apparently NO ONE can access the blasted thing and pointless for them to have a toll-free number since they won't actually speak with you.

Been hearing all over the media about extra money being deposited into your account depending on your birthday. It was suppose to happen in July 2022. If your birthday was the 1st through the 9th you were suppose to get a extra deposit on Wednesday 13th. If your birthday was between the 11th through the 20th you would get a deposit on the 20th and if your birthday was between the 21st through the 31st you would get it on the 27th. I didn't get anything on the 20th so called SSA and even their recording said there would be deposits at this time. Was kept on hold for a long time, finally a person come on and said she knew nothing about it and said it was just rumors. So here we go again being lied to by a government agency. Don't know what to believe anymore.

I was approved for SSI and later for SSDI. Once my disability was approved my SSI was suspended. No big deal as I expected that. And my Disability benefit would be enough for me to live on. However I was expecting to receive my first Disability check deposited last week on the 2nd. It wasn't so I started researching. I found that I was marked to receive a paper check. Ridiculous. Any federal benefit I have ever received has been direct deposit. OK thought I would just switch it back in my account. However they provide no means to do this. You can change your bank info but not actually set it for direct deposit. I found another site that was supposed to enable this to be done but again it only works if I have already started receiving benefits, which I have not yet received anything.
I do not blame the employees, but rather the idiots who programmed their stupid useless website. I literally am unable to physically work
And have many bills now coming due. A lot of us depend on these benefits. It is a government website so I guess you can't expect common sense to be involved

I personally think SSA should give higher benefits to recipients whether they're disabled or retired. It shouldn't matter whether they're disabled or retired because the benefit amounts should be equal anyway. They really need to raise the benefit amount for recipients because of personal predicaments and necessities. Personally, I hold SSA responsible for my personal predicament, and for the predicament of others. To those on Social Security, God bless you and I hope things get better. I also think recipients regardless of disability or retirement age deserve to work without their Social Security benefits being affected at all. We deserve to have a higher amount. I personally recommend $5000 a month for single people, and $10,000 for married couples. Might be an unrealistic amount, but I'm just thinking about the people, and that amount would be helpful. I also find it unacceptable that SNAP benefits become reduced due to increased Social Security benefits. Increased Social Security benefits should affect SNAP benefits at all.

My name is K Brown and I have been getting my Social Security benefits for about (12) years into my bank account. K Brown realized that her benefits was not coming into her bank account August 2022 and September 2022. K Brown's mother, Carmen Light, admitted to changing some things on her account therefore K Brown was not getting her benefits into her bank account. K Brown submitted a letter from Salveo Integrative Health Center, the application from Salveo Integrative Health Center when you are going to be admitted to the Health Center and a copy of her social security card. A lady named Ms. Viola that is the manager at Burger King at 3040 Five Forks Trickum Road, Lilburn Ga *******, has to give K Brown back her application also because Ms. Viola caused the investigation on K Brown's social security account. Ms. Viola's Burger King location needs to be under investigation also. Thank you.

Terrible service, long waits on phone, lack of knowledge of Rep's. Maybe they should Contract it out like they did the Military base's

Today, I waited 1hr. And 7 mins. To speak to a representative Andrea K. From PA office. This lady was extremely rude and did not allow me to finish saying anything. Every sentence or two was cut off and I could never get out what I wanted to ask. Andrea kept cutting me off every chance she could. She did not allow me to fully explain my situation, nor what I was calling for. She was somewhat confused as to what I was trying to ask and accomplish on my call to the SSA.Gov. I wonder why? She kept answering me with answers that I was not asking or repeating info back to me that I did not say or imply. If she could have just been a little bit calmer and allowed me to get a few words out. Maybe, I would not have felt like I need to talk as fast as her to hurry up and get my words in, before she cuts me off with the "Bare With Me" crap! You can't just talk very fast at a person, not allow them to get a few full sentences in and when you don't want them to talk, you say "Bare With Me" ………OMG…. What a nightmare that was! I did not accomplish anything. I asked her for an appointment with my local office. I will try with them. At least they listen to you and give you a chance to speak. This was nothing but a run around situation. In the end, I asked her for her name, she hesitated and then proceeded to explain to me that all calls are recorded and can be reviewed. As if I didn't know that. HELLO! Most of us do know that Andrea! She gave me her name without any problem. At least she didn't just hang up on me like some of the Representatives do. Some of them will hang up very fast knowing that they treated you extremely rude, so you do not have the chance to ask them their name. These representatives should not be able to treat people in such a way. This is nothing short of horrible customer service from the SSA. GOV………. So sad!